Tesseract Infosystems

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a hotel business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tesseract Infosystems to accomplish for your hotel Jayshree Garden?

We hired them to develop our hotel management ERP system.

SOLUTION

Can you describe the scope of work Tesseract Infosystems handled for your hotel project?

Tesseract Infosystems developed a desktop and Android application. The system included hotel, room, food delivery, order, guest, parking, and employee management. It also had reporting and inventory management features.

What is the team composition?

We worked with 6-10 teammates from Tesseract Infosystems.

How did you come to work with Tesseract Infosystems?

We found them through an online search. We chose them because their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from February – May 2026.

How did you communicate with the vendor?

We had in-person and virtual meetings.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The system reduced manual work, increased customer satisfaction, and made management easier. Tasks that used to take hours now only take minutes. We used to have delays in serving customers, but now we get quick notifications about what customers want. We’ve noticed a 60%–70% improvement in efficiency.

How did Tesseract Infosystems perform from a project management standpoint?

Tesseract Infosystems’ project management was absolutely professional. They discussed everything with us before development. Their friendly behavior and client satisfaction-first policy were fantastic. They delivered a week earlier than we expected, which increased our trust and satisfaction.

What did you find most impressive or unique about them?

We were impressed by Tesseract Infosystems’ ability to understand our business requirements and translate them into practical technology solutions. Their team demonstrated a strong understanding of our operational challenges. They maintained clear communication throughout the process and showed a willingness to customize solutions according to our needs.

Are there any areas they could improve?

Sometimes they tried to wrap things up very fast. They could take it easy.

Do you have any advice for potential customers?

I’ll personally recommend their services to others.