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Shopify Retainers

Teplin monthly retainer program is your all-in-one solution for Shopify growth and support. Designed for brands who want consistent improvements, reliable maintenance, and expert help - all in one simple monthly plan.

Features	Small $1,800 /mo Who needs on-demand design and development support	Medium $3,600 /mo Best choice for businesses exceeding $1M annually	Large $7,200 /mo For brands needing custom Shopify solutions
Number of hours included	30 hours	60 hours	120 hours
Website performance audit	Monthly website audits	On demand audits	Ongoing audits and monitoring
CRO audit	Not included	Regular CRO audits and best practices	Full CRO audit cycle and optimization plan
UX/UI design improvements
QA testing
Custom Development	Not included	Theme and functional enhancements	Full custom feature development
Communication	Realtime chat via Slack or your tool	Realtime chat via Slack or your tool	Realtime chat via Slack or your tool
Service level agreement	24 hour initial response for non urgent issues	24 hour initial response for non urgent issues	12 hour initial response for non urgent issues
Critical issues	Immediate attention	Immediate attention	Immediate attention
Management team composition	Dedicated Project Manager	Dedicated Project Manager and Tech Lead	Dedicated Project Manager and Tech Lead
Project management	Collaboration via Jira or your tool	Collaboration via Jira or your tool	Collaboration via Jira or your tool
Supports multiple stores	–
Reports	Regular updates updates and reports	Regular updates updates and reports	Regular updates updates and reports

Small $1,800 /mo Who needs on-demand design and development support
Number of hours included	30 hours
Website performance audit	Monthly website audits
CRO audit	Not included
UX/UI design improvements
QA testing
Custom Development	Not included
Communication	Realtime chat via Slack or your tool
Service level agreement	24 hour initial response for non urgent issues
Critical issues	Immediate attention
Management team composition	Dedicated Project Manager
Project management	Collaboration via Jira or your tool
Supports multiple stores	–
Reports	Regular updates updates and reports

Medium $3,600 /mo Best choice for businesses exceeding $1M annually
Number of hours included	60 hours
Website performance audit	On demand audits
CRO audit	Regular CRO audits and best practices
UX/UI design improvements
QA testing
Custom Development	Theme and functional enhancements
Communication	Realtime chat via Slack or your tool
Service level agreement	24 hour initial response for non urgent issues
Critical issues	Immediate attention
Management team composition	Dedicated Project Manager and Tech Lead
Project management	Collaboration via Jira or your tool
Supports multiple stores
Reports	Regular updates updates and reports

Large $7,200 /mo For brands needing custom Shopify solutions
Number of hours included	120 hours
Website performance audit	Ongoing audits and monitoring
CRO audit	Full CRO audit cycle and optimization plan
UX/UI design improvements
QA testing
Custom Development	Full custom feature development
Communication	Realtime chat via Slack or your tool
Service level agreement	12 hour initial response for non urgent issues
Critical issues	Immediate attention
Management team composition	Dedicated Project Manager and Tech Lead
Project management	Collaboration via Jira or your tool
Supports multiple stores
Reports	Regular updates updates and reports

Examples

Small Medium Large

$1,800

/month

Number of hours included: 30 hours
Website performance audit: Monthly website audits
CRO audit: Not included
UX/UI design improvements
QA testing

$3,600

/month

Number of hours included: 60 hours
Website performance audit: On demand audits
CRO audit: Regular CRO audits and best practices
UX/UI design improvements
QA testing

$7,200

/month

Number of hours included: 120 hours
Website performance audit: Ongoing audits and monitoring
CRO audit: Full CRO audit cycle and optimization plan
UX/UI design improvements
QA testing

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