TensorSoft AI

BACKGROUND

Please describe your company and position.

I am an executive at Enigma Digital

Describe what your company does in a single sentence.

Enigma Digital is an award-winning UI/UX design and digital experience agency dedicated to turning concepts into high-converting experiences. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft AI to accomplish?

• Build an AI-powered sales CRM that centralized lead management, automated WhatsApp communication, and introduced AI voice agents for lead qualification.
• We also aimed to use LLMs for intent detection, conversation summaries, next-step recommendations, and sales automation to improve response time, efficiency, and scalability.

SOLUTION

How did you find TensorSoft AI?

Referral

Why did you select TensorSoft AI over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TensorSoft AI were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project improved lead response time, follow-up consistency, and overall sales efficiency. WhatsApp automation and AI voice agents reduced manual effort, while centralized CRM workflows helped our team manage more leads, improve qualification, reduce missed opportunities, and maintain better visibility across the sales pipeline.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution improved lead response time, follow-ups, and sales productivity. WhatsApp automation, AI voice agents, and centralized CRM workflows reduced manual work and helped manage more leads efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TensorSoft AI managed the project with clear milestones, regular communication, and consistent progress updates. The major deliverables were completed within the agreed timelines, and the team remained responsive throughout development. They adapted quickly to our feedback, especially around CRM workflows, WhatsApp automation, AI voice agents, and LLM behavior. Whenever we requested refinements, their team understood the business requirement, suggested practical technical solutions, and implemented the changes efficiently. Overall, the project management was transparent, collaborative, and well-organized. The team was proactive in addressing issues and remained focused on delivering a stable and usable product rather than simply completing predefined tasks

What was your primary form of communication with TensorSoft AI?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about TensorSoft.AI was their ability to combine AI strategy with practical product engineering. They did not treat the LLM, WhatsApp automation, and voice agents as separate features; they designed them to work together within the CRM and actual sales workflow. Their team understood both the technical requirements and the business objective behind the platform. We especially appreciated their capability in LLM integration, conversational AI, workflow automation, and their willingness to refine the solution based on real sales use cases rather than simply delivering a generic CRM.

Are there any areas for improvement or something TensorSoft AI could have done differently?

Our experience with TensorSoft AI was very positive, and there were no significant areas of concern. If anything, we would encourage them to continue expanding their reporting and analytics around AI performance as projects scale. Their team was responsive, proactive, and consistently open to feedback throughout the engagement.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of TukTuk Love

Describe what your company does in a single sentence.

TukTuk Love is an AI-powered dating platform designed to help people discover more compatible and meaningful connections. Our app combines intelligent matchmaking, personalized recommendations, user preferences, profile insights, and real-time communication to create a more relevant dating experience. The platform uses AI and LLM-driven capabilities to better understand user interests, preferences, compatibility factors, and interaction context. It also supports features such as personalized match suggestions, compatibility insights, conversation assistance, profile recommendations, secure messaging, subscriptions, notifications, and user safety tools. Our goal is to move beyond basic swipe-based dating by using technology and AI to make discovery, matching, and conversations more personalized and meaningful.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft.AI to accomplish?

• AI Powered Dating Mobile App

SOLUTION

How did you find TensorSoft.AI?

Online Search

Why did you select TensorSoft.AI over others?

• High ratings
• Good value for cost
• Company values aligned
• Technology Experts

How many teammates from TensorSoft.AI were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft.Ai handled the end-to-end design and development of the TukTuk Love dating platform, covering product design, mobile application development, backend engineering, AI/LLM integration, admin functionality, testing, and deployment support.

The scope of work included building the complete user journey from onboarding and profile creation to matchmaking, communication, subscriptions, and ongoing engagement.

Key deliverables included:

• Cross-platform mobile application development for the core dating experience.
• User registration, authentication, onboarding, profile creation, and preference management.
• Match discovery and compatibility-based recommendation workflows.
• Integration of AI and Large Language Models (LLMs) to support personalized compatibility insights, profile recommendations, conversation starters, and contextual user guidance.
• Backend APIs, database architecture, user management, and business logic.
• Real-time chat and messaging functionality.
• Push notifications and user engagement features. 
• Subscription and premium feature integration.
• Admin panel for managing users, content, moderation, reports, and platform activity.
• Analytics and event tracking for key user actions such as registrations, profile completion, match creation, and messaging.
• UI/UX design and optimization across the application.
• QA, bug fixing, performance testing, and release preparation.
• Deployment support for production environments and app store submissions.

The LLM layer was integrated as an intelligent support system rather than a standalone chatbot. It processes relevant user profile information, preferences, questionnaire responses, and interaction context to generate structured insights that can be used alongside the application's matching logic. This helped make recommendations and user interactions more personalized while maintaining backend validation, moderation, and control over AI-generated outputs.

Overall, TensorSoft AI delivered a complete, scalable AI-powered dating product rather than only individual development components.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI-powered compatibility and recommendation features helped make matches more relevant and reduced the time users spent searching for suitable profiles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TensorSoft AI managed the project in a structured and transparent way, with clear milestones, regular progress updates, and continuous coordination throughout the development process.

The team delivered the major planned features within the agreed timelines and kept us informed whenever technical dependencies or additional testing affected a particular milestone. They were responsive to our feedback and adapted quickly when we requested changes to the product flow, UI/UX, matching logic, or AI-powered features.

What we appreciated most was their flexibility during development. As TukTuk Love evolved, we introduced new requirements and refinements, particularly around AI/LLM functionality, user experience, analytics, and engagement features. Their team was able to understand these requirements, suggest technically feasible approaches, and incorporate them without losing sight of the overall product objectives.

Communication was consistent, issues were addressed promptly, and the team remained available during testing, iterations, and deployment. Overall, their project management was collaborative, responsive, and focused on delivering a stable product rather than simply completing predefined tasks. 

What was your primary form of communication with TensorSoft.AI?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about TensorSoft.AI was their understanding of the product from technical and business perspectives, rather than working only as a development vendor.

Their team was able to combine mobile development, backend engineering, UI/UX, real-time communication, analytics, and AI/LLM capabilities within a single product. In particular, their approach to integrating LLMs into the dating experience stood out because the AI was designed around actual user journeys such as compatibility insights, personalized recommendations, profile assistance, and conversation support instead of being added as a generic chatbot feature.

We also appreciated their willingness to challenge requirements, suggest improvements, and adapt as the product evolved. This product-oriented approach, combined with strong technical execution and responsiveness, made them feel more like a technology partner than an outsourced development team.

Are there any areas for improvement or something TensorSoft.AI could have done differently?

There were no major areas of concern during our engagement with TensorSoft.AI. If we had to suggest one improvement, it would be to continue expanding their already strong documentation and reporting around AI/LLM performance, testing outcomes, and feature-level analytics as projects scale.

Their team was highly responsive to feedback and consistently open to improving the product throughout development. Any suggestions or changes we raised were addressed constructively and incorporated wherever technically feasible.

Overall, the experience was very positive, and the areas for improvement are more about further strengthening an already effective development and communication process rather than correcting any significant shortcomings. 

BACKGROUND

Please describe your company and position.

I am the Senior Executive of District

Describe what your company does in a single sentence.

District is a consumer technology platform focused on helping people discover and access experiences across categories such as dining, movies, events, activities, stores, and entertainment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft AI to accomplish?

• Build AI-powered agents capable of handling specific operational and information-driven workflows.
• Develop Generative AI capabilities tailored to District’s business and content ecosystem.

SOLUTION

How did you find TensorSoft AI?

Referral

Why did you select TensorSoft AI over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from TensorSoft AI were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered the design and development of AI-driven workflows, including the underlying retrieval, orchestration, and application layers required to make the systems useful in a real business environment.

Key deliverables included:

•  AI agent development for targeted business workflows.
•  Generative AI features and LLM-powered capabilities.
•  Retrieval and semantic-search components for working with business information.
•  Context-aware prompting and response generation.
•  Workflow orchestration between different AI components.
•  Integration of AI capabilities into existing application and business workflows.
•  Backend services and APIs required to operationalize the AI functionality.
•  Architecture designed with scalability and future AI use cases in mind.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the engagement, we saw: 
Approximately 30–40% reduction in manual effort across the targeted workflows. Faster information retrieval and processing compared with the previous manual approach. Significant improvement in the consistency of AI-generated outputs after iterative testing and refinement.

Multiple AI-agent and Generative AI use cases moved from concept/prototype stage toward production readiness. A reusable AI architecture that made it easier to evaluate and introduce additional use cases. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

•  The TensorSoft.AI team was responsive and relatively easy to work with. They maintained regular communication, discussed technical decisions openly, and were willing to adjust the implementation when requirements evolved.
•  The majority of planned deliverables were delivered within the agreed timelines, and when there were technical dependencies or changes in scope, the team communicated them clearly.
•  They were also comfortable taking feedback. If something wasn't producing the expected result, they were willing to revisit the approach rather than trying to defend the original implementation.

What was your primary form of communication with TensorSoft AI?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A lot of companies talk about AI agents and Generative AI at a very high level. TensorSoft.AI was much more focused on what actually needs to happen underneath — data retrieval, context, orchestration, model selection, workflows, integrations, and scalability.

They also understood that an enterprise AI system needs to be more than a good-looking demo. It needs to be reliable, maintainable, and capable of fitting into existing technology and operational environments. The team's ability to move between business requirements and fairly technical AI architecture discussions. They could understand the business objective while still going deep into the engineering details. 

Are there any areas for improvement or something TensorSoft AI could have done differently?

Overall, working with TensorSoft.AI was a very positive experience. The team was responsive, technically strong, and solution-oriented. They understood our requirements and delivered effectively. I would definitely recommend them for AI development projects.

BACKGROUND

Please describe your company and position.

I am the Founder of HugeUC

Describe what your company does in a single sentence.

HugeUC is a telecommunications and unified communications company providing a cloud-based platform that brings business communications into one user-friendly interface. Our platform combines instant messaging, email, faxing, VoIP, voicemail, texting, and collaboration tools, allowing businesses to communicate through computers, desk phones, and mobile devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft AI to accomplish?

• Our main objectives were to develop AI capabilities that could support customer interactions, automate repetitive workflows, improve access to information, and create a better experience for users across our telecommunications platform.

SOLUTION

How did you find TensorSoft AI?

Online Search

Why did you select TensorSoft AI over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from TensorSoft AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft.AI worked with us on the design and development of AI-powered capabilities for our telecommunications environment.

 The scope included AI agent development, generative AI implementation, workflow automation, and integration of AI into operational processes. The team focused on creating practical AI functionality that could work with our existing systems and communication workflows.

Key deliverables included:

• AI agents designed to support customer and business workflows
• Generative AI capabilities for handling and producing relevant information 
• AI-assisted communication and customer-support workflows
• Workflow intelligence designed to reduce manual intervention 
• Testing and refinement of the AI functionality based on our requirements 
• Technical guidance around how the AI capabilities could be expanded over time 
• Automation of repetitive operational tasks 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project gave us a much stronger foundation for incorporating AI into our operations.

We were able to move from discussing AI as a future capability to having practical AI agents and generative AI functionality being developed around our actual business requirements. The work also helped identify areas where repetitive processes could be automated and where AI could assist our team and customers.

Some of the clearest outcomes were:

• Reduced reliance on manual handling for selected workflows 
• Faster access to information through AI-assisted processes 
• Improved ability to automate repetitive operational activities
• AI capabilities designed around our existing telecommunications environment 
• A scalable foundation for expanding AI agents and generative AI use cases in the future 

For a company like HugeUC, where communication speed, reliability, and customer experience are extremely important, having AI capabilities that can support those areas has significant long-term value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and responsive. The team communicated clearly throughout the engagement and was willing to adjust the implementation when we had questions or needed changes.

They kept the work focused on our requirements instead of trying to push unnecessary technology into the project. When we raised questions or requested adjustments, they responded quickly and worked through the technical details with us.

What was your primary form of communication with TensorSoft AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TensorSoft.AI was not simply focused on building an AI model and handing it over. They looked at how AI agents and generative AI could fit into real operational workflows and how the technology could be expanded as our needs grow.

Their technical understanding across AI agents, generative AI, workflow automation, and enterprise AI development also stood out. They were able to discuss both the technical implementation and the practical business use case, which made the collaboration much more productive. For a telecommunications company, that distinction matters because the technology has to work within an environment where reliability, security, and responsiveness are critical. 

Are there any areas for improvement or something TensorSoft AI could have done differently?

Nothing so far, the team was responsive, technically capable, and willing to work through questions and adjustments with us. I would be comfortable working with TensorSoft.AI again as we expand our use of AI. 

BACKGROUND

Please describe your company and position.

I am the Founder of aVenture

Describe what your company does in a single sentence.

aVenture is a venture capital research platform that helps investors research startups, investors, markets, and company leadership to make better informed investment decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft AI to accomplish?

• To use AI to improve how users research companies and investment opportunities, particularly around finding relevant information, generating insights, and reducing the time spent on manual research.

SOLUTION

How did you find TensorSoft AI?

Referral

Why did you select TensorSoft AI over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft AI worked with us on several AI initiatives, including business intelligence AI agents, sales and lead generation agents, workflow automation, recommendation systems, and conversational AI. They also supported AI development and generative AI features that helped us process information and make the research experience more useful for our users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest improvement was research efficiency. Tasks that previously required multiple manual steps could be handled through AI workflows. We also saw faster information discovery and better organization of research insights, which helped our team spend more time evaluating opportunities instead of gathering information.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive and easy to work with. Communication was consistent, and they were willing to make adjustments when our requirements changed. Most deliverables were completed within the expected timelines.

What was your primary form of communication with TensorSoft AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

TensorSoft AI's ability to work across different AI use cases stood out to me. They were not limited to one type of AI solution and could understand how agents, recommendations, conversational AI, and workflows could fit into a larger product.

Are there any areas for improvement or something TensorSoft AI could have done differently?

Nothing. Overall, we had a very positive experience working with the team. 

BACKGROUND

Please describe your company and position.

I am the CEO of Experteer

Describe what your company does in a single sentence.

Experteer offers top talent the opportunity to actively advance their careers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft.AI to accomplish?

• We desired to provide a smoother, more efficient process for candidates, improving communication and reducing delays throughout the hiring journey.
• We aimed to improve efficiency in managing recruitment workflows, from job posting and candidate screening to application management across multiple portals.

SOLUTION

How did you find TensorSoft.AI?

Referral

Why did you select TensorSoft.AI over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from TensorSoft.AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft helped us overcome our challenges with an applicant tracking software designed to fit our needs. It simplified our recruitment process by making everything from job postings to candidate screening more efficient. Powered by AI the software helped us manage large volumes of applications with ease, reducing manual work and errors. It also improved communication with candidates, creating a smoother experience for everyone involved. Thanks to TensorSoft.ai, our workflow became more streamlined, decisions were made faster, and we were able to offer a better experience to our candidates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The applicant tracking and screening software from Tensorsoft has greatly improved our business by automating time-consuming tasks like candidate filtering and managing multiple job portals, saving our HR team valuable time. Enhanced communication with candidates and better collaboration between HR and hiring teams have improved decision-making. The software’s insights have refined our hiring strategies, making recruitment faster, smarter, and more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TensorSoft's project management and vast knowledge of the staffing and recruitment industry have been outstanding. They consistently delivered solutions on time and responded quickly to our evolving needs. Their ability to adapt and make necessary adjustments ensured smooth progress

What was your primary form of communication with TensorSoft.AI?

Virtual Meeting

What did you find most impressive or unique about this company?

We met with multiple software dev companies, but what stood out with TensorSoft.ai was their ability to listen to our concerns and provide clear answers. They explained the full scope of the software and shared their extensive experience, giving us a clear understanding of how their processes would address our specific business challenges.

Are there any areas for improvement or something TensorSoft.AI could have done differently?

We had a fantastic experience working with TensorSoft.ai.

BACKGROUND

Please describe your company and position.

I am the CEO of Netcompany

Describe what your company does in a single sentence.

Netcompany is the fastest growing and most successful IT service company in Northern Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft.AI to accomplish?

• AI Development
• Mobile Development

SOLUTION

How did you find TensorSoft.AI?

Referral

Why did you select TensorSoft.AI over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from TensorSoft.AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft has been an invaluable partner in our development journey, providing comprehensive support across multiple facets of our project. Their work has spanned from mobile app development to code refactoring, with a strong emphasis on integrating advanced AI and LLM capabilities into our platform. TensorSoft played a crucial role in building and refining our mobile application. They worked closely with our team to ensure that the app was not only functional but also user-friendly and scalable. Their input was instrumental in delivering a seamless user experience. 

To improve the efficiency and maintainability of our platform, TensorSoft led a thorough code refactoring process. This initiative significantly enhanced the performance of our application and laid the groundwork for future scalability. TensorSoft's expertise in AI and LLM integration has been a game-changer for our platform. They seamlessly integrated cutting-edge AI capabilities, enabling us to offer intelligent, responsive, and highly personalized user interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The integration of AI and LLM capabilities, combined with optimized agentic flows, accelerated our development timeline. We were able to launch key features two months ahead of schedule, giving us a competitive edge in our market. Since the launch of the AI-powered features, we’ve seen a 20% increase in user engagement metrics, including session length and interaction frequency. Additionally, user retention rates have improved by 15%, indicating that the enhancements made by TensorSoft.ai are resonating with our audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have done an excellent job managing the project. They established clear lines of communication and provided reasonable deadlines for each phase of the project from the outset. Their ability to maintain organization while remaining adaptable was what truly impressed me; if something needed to alter, they did it without a hitch. They consistently delivered everything on time. Whether it was mobile app development, AI integration, they stuck to the timelines we set. What I appreciated most was how responsive they were, they kept us on track and delivered high-quality work, all while being great partners throughout the process. 

What was your primary form of communication with TensorSoft.AI?

Virtual Meeting

What did you find most impressive or unique about this company?

They are super organized, which is something I really appreciate. Everything was well-planned and on track, without making the process feel overwhelming. Their combination of top-notch talent, genuine care, and killer organization made working with them an all-around awesome experience.

Are there any areas for improvement or something TensorSoft.AI could have done differently?

There are little things here and there but I shared it with them and they fixed it so I don't think I need to write about it here.

BACKGROUND

Please describe your company and position.

I am the CEO of Bethink

Describe what your company does in a single sentence.

Education → Freedom → Happiness Our mission is to assist in development, both individual and collective. We help people by inspiring them to overcome their own limitations. This is the driving force of progress. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TensorSoft.AI to accomplish?

• We hired TensorSoft.AI to help modernize our e-learning platform through AI-powered features that could improve the learning experience and reduce administrative workload. Our main objectives were to develop intelligent course recommendation capabilities, automate portions of learner support, enhance content discovery, and provide better learning analytics for both students and instructors. We also wanted to create a more personalized learning journey that could adapt to individual learner behavior and engagement patterns.

SOLUTION

How did you find TensorSoft.AI?

• Online Search
• Clutch Site

Why did you select TensorSoft.AI over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TensorSoft.AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TensorSoft.AI worked closely with our internal team to design, develop, and integrate several AI-driven capabilities into our e-learning platform. The engagement began with requirements gathering and solution architecture planning before moving into development and testing. They built a personalized recommendation engine that suggested relevant courses and learning materials based on user activity and interests. The team also developed an AI-powered chatbot to assist learners with common questions and platform navigation. In addition, they implemented advanced analytics dashboards that provided insights into learner engagement, course completion trends, and content performance. Throughout the project, they handled system integration, testing, deployment support, and knowledge transfer to ensure our team could effectively manage the solution after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI solutions delivered by TensorSoft.AI generated noticeable improvements across our platform. Learners spent more time engaging with recommended content, course discovery became more efficient, and support teams experienced a reduction in repetitive inquiries due to the chatbot implementation. We also gained access to valuable learner behavior insights that helped us make more informed decisions regarding content development and student engagement strategies. User feedback regarding the personalized learning experience was consistently positive following deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and reliable throughout the engagement. Milestones were clearly defined, progress updates were provided regularly, and deliverables were completed according to the agreed schedule. Whenever new requirements or questions arose, the team responded quickly and worked collaboratively to address concerns. They maintained open communication and demonstrated flexibility when adjustments were needed without affecting overall project quality.

What was your primary form of communication with TensorSoft.AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to translate complex AI concepts into practical business solutions. They never approached the project as just a technical implementation; instead, they focused on how the technology could create measurable value for our learners and instructors. Their combination of technical expertise, responsiveness, and commitment to understanding our industry made them a strong partner throughout the engagement.

Are there any areas for improvement or something TensorSoft.AI could have done differently?

We were very satisfied with the engagement.