TecoreLabs

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of a hospitality & leisure company

Describe what your company does in a single sentence.

My company provides luggage storage services across India

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TecoreLabs to accomplish?

For development and designing of web application for our product

SOLUTION

How did you find TecoreLabs?

Referral

Why did you select TecoreLabs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from TecoreLabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Right from the beginning, they displayed a deep understanding of our needs and guided us through the process of defining the application's details. Their team provided us with a prototype that perfectly captured our vision, and after incorporating our feedback, they commenced the development phase. 

The end result was a professionally designed web application with a stunning UI/UX design, incorporating the latest cloud technologies. It was evident that TecoreLabs' attention to detail and creative approach had a significant impact on the application's overall appeal. 

When it came to choosing a database system, TecoreLabs recommended an open-source Relational Database Management System (RDBMS) solution that not only met our requirements but also helped us save on costs. We extend their scope of work to handle the database migration seamlessly. The transition was smooth, and we are now benefiting from the advantages of the recommended solution. 

In addition to the technical aspects, TecoreLabs took charge of handling the content for our web application. From booking to cancellation and even insurance integration, they fulfilled all our requirements flawlessly. The ease of booking for both clients and service providers, along with the convenience of online payment, significantly enhanced the user experience and made transactions effortless.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Ease of booking and cancellation for both client and service provider. 
• Online payment of money has become hassle-free. 
• Streamline business processes that have the potential to reduce the new product launch time by 50%. 
• Cost savings with the correct usage and implementation of open-source RDBMS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were committed to understanding our needs and ensured timely completion of our project. Although sometimes meetings got delayed, but we got the the reports and updates on timely basis.

What was your primary form of communication with TecoreLabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Well, their team was quite experienced and had deep knowledge in their respective fields. Even after completion of our project, they quickly fixed the minor issues whenever arises.

Are there any areas for improvement or something TecoreLabs could have done differently?

The overall experience with TecoreLabs was impressive. Although I would recommend increasing the frequency of team meetings, it is easier to connect with and discuss the needs directly with the person who is working.