TechTrone IT Services Reviews (1), Pricing, Services & Verified Ratings

IT Managed Services
Confidential
Mar. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We’re impressed with their value for the price and their expertise."

May 25, 2026

General Dentist, Sameh Aknouk Dental Services PC

Sameh Aknouk

Dental
The Bronx, New York
11-50 Employees
Online Review

TechTrone IT Services provides IT services for a dental practice. The team manages the client's IT, cybersecurity, and compliance, and troubleshoots the client's Dentrix software and DEXIS for X-ray imaging.

TechTrone IT Services' work has increased the efficiency and productivity of the client's practice. The team has delivered on time and communicated effectively via in-person and virtual meetings, email, and messages. Moreover, the client is impressed with TechTrone IT Services' expertise.

BACKGROUND

Introduce your business and what you do there.

I’m a general dentist at a family-friendly dental care company. We offer cosmetic dentistry services such as orthodontics, teeth whitening, dentures, veneers, dental bridges, and crowns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechTrone IT Services to accomplish for your dental practice?

We’ve been using TechTrone IT Services for our two locations for more than eight years. They’re our go-to for our IT requirements and procurement needs.

SOLUTION

What was the scope of their involvement?

TechTrone IT Services works with all of our employees to solve IT issues. They manage our IT, cybersecurity, backups, and compliance needs. The team also manages our OS and cybersecurity and troubleshoots our Dentrix software and DEXIS for X-ray imaging.

What is the team composition?

We work with 2–5 teammates from TechTrone IT Services.

How did you come to work with TechTrone IT Services?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in March 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechTrone IT Services has increased the efficiency and productivity of our practice. Before working with them, things took days to be fixed. Now, issues take 15 minutes to be solved. We use the ticketing system they provide.

How did TechTrone IT Services perform from a project management standpoint?

They deliver on time. We communicate via in-person and virtual meetings, email, and messages.

What did you find most impressive about them?

We’re impressed with their value for the price and their expertise.

Are there any areas they could improve?

No, everything is good.

RATINGS

5.0

TechTrone IT Services

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