Techtic Solutions Inc

Introduce your business and what you do there.

I’m the co-founder and CEO of Widelinked, a freelance marketplace for the engineering, construction, and manufacturing spaces.

What challenge were you trying to address with Techtic Solutions Inc?

My partner and I are mechanical engineers in Saudi Arabia. We came up with the idea 11 months ago, but the cost of hiring domestically was too expensive. As a result, we needed an offshore vendor that could deliver stable and high-quality coding. The platform needed to let our team review documents, certifications, and experience to ensure users’ qualifications.

What was the scope of their involvement?

We provided Techtic Solutions with the entire scope, which included wireframes and documentation for creating contracts and submitting proposals. The team then designed and coded the entire platform using Laravel PHP. However, they are one of multiple vendors working on the project.

Currently, the team is completing and implementing payment modules after that vendor had switched its API. We expect to be online by September 2018. The team will then provide support for one year.

What is the team composition?

I’ve worked with five people including Nisarg (Founder and CEO, Techtic Solutions) and Deepak (Business Development and Sales Manager, Techtic Solutions).

How did you come to work with Techtic Solutions Inc?

I found two companies online and reached out to inquire about their past work. Techtic Solutions Inc was responsive and handled our requirements with tact; they sent a full list of project details within 48 hours. We chose them because of that impressive response.

What is the status of this engagement?

We started working together in October 2017 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The code reviews received positive feedback, especially on the API side. In addition, we onboarded an engineer from Australia, who praised the platform’s utility for construction engineers because it gives them the option between working on site or remotely. We also onboarded select users. They rated it 8.5/10, with some stating their preference for a keyboard over a mouse. We’re making small changes like that, but the overall process is strong and stable. Loading times are the only significant issue, but that’s related to using Laravel PHP. We’re still optimizing page load times.

How did Techtic Solutions perform from a project management standpoint?

I send them task lists and time frames, and they gave me feedback on whether those are feasible. Since I didn’t have the right background to project manage this engagement, I’ve had to add items to the initial scope and estimate scheduling.

The team updates me daily on in-progress and completed items. I check those, take screenshots, and let them know if I find any mistakes or issues. We have conference calls on Fridays using Skype. I share my screen with them in order to point out issues. For the last two months, we’ve done video calls, which are useful. The team responds quickly and find alternatives in a timely manner. handle issues very fast, and they came up with alternative solutions to complete the work on time. For example, without the payment module issue, the release should have been July 2018, but we’ve only had to push it back to September.

What did you find most impressive about them?

The team creates beautiful designs. I’m happy with their out-of-the-box thinking.

Are there any areas they could improve?

The initial graphic designs weren’t what we expected, but the team resolved the issue by assigning a new resource. The miscommunication may have resulted from cultural differences.

Do you have any advice for future clients of theirs?

Clients should prepare complete and professional documents in a simple and clear format. Guidelines should be highly specific as well.

Introduce your business and what you do there.

We are a software development company that funds developers who have great ideas for mobile apps on iOS and Android, but do not necessarily have the technology skill set or capital to get started. Our company also provides the developers with mobile and web platforms. I’m the CEO.

What challenge were you trying to address with Techtic Solutions?

The team works with us as an offshore app development partner.

What was the scope of their involvement?

They do coding for our iOS and Android platforms. They write Android apps in Java and iOS apps in C code, Objective-C, or SWIFT. We develop the apps on the native software development kits provided by Apple and Google. Many apps integrate cloud serving technology using PHP. We build most of our websites using HTML 5 or consumer-friendly templates like WordPress.

The team also does design work. Their design team storyboards concepts and coordinates with our in-house design team as part of the coding process.

What is the team dynamic?

We work with a 4-5 person team with different leads that meet us in New York to discuss projects and our growth trajectory. We use Skype, email, messenger, and telephone calls to communicate.

How did you come to work with Techtic Solutions?

I was approached by a representative from the company who proved to be a persistent businessman. I gave them a chance with a series of small tests on different mobile app projects. Our partnership took off from there.

How much have you invested with them?

The cost is confidential.

What is the status of this engagement?

We started working with them in January 2016 and continue to do so.

What evidence can you share that demonstrates the impact of the engagement?

One of our clients loves the app they created for him. The app monitors drivers’ performance and generates scores based on responsible and risky behavior. Due to the company’s work, the developer is currently cutting many interesting deals with insurance companies.

How did Techtic Solutions perform from a project management standpoint?

They are the best I've come across. I received updates everyday on project completions, progress reports, and testing dates. Their follow up is much better than other companies that tend to disappear after a few months.

What did you find most impressive about them?

This company could catapult one of our developers to stardom; they’re that talented. Their customer service has exceeded my expectations. They regularly offer alternative development approaches without any upcharge and still deliver the best product possible. As an entrepreneur, it makes sense for me to use them.

Advice for potential customers?

Do not hesitate to move forward with them when they say they can deliver. There’s absolutely no reason to waiver.

Introduce your business and what you do there.

I’m the owner of a brand and a creative company. 

What challenge were you trying to address with Techtic?

I was trying to find good developers.

What was the scope of their involvement?

They built several websites for me in both WordPress and Drupal. They also provided me with dedicated resources who have built iOS and Android mobile apps, which are both native and cross-platform. We are constantly bringing on new projects and some of them are always in maintenance mode. 

What is the team dynamic?

I have 4–5 guys from their team working full time for me. It’s sometimes less depending on the project.

How did you come to work with Techtic?

My friend, who owns another creative firm, recommended them. He should have told me about them years ago. I reached out to him after being frustrated with so many different offshore teams that I’ve used from all over the world.

How much have you invested with them?

$50,000-$100,000.

What is the status of this engagement?

We started working together in September 2015 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

My clients don’t interface with them and so don’t give feedback about them. The feedback we get is for our work as a company, and my clients are always happy with that. 

How did Techtic perform from a project management standpoint?

They’re great. I receive daily progress reports of what’s been done and what’s not been done. I can track the progress. Their project managers are on top of it. We communicate via Skype, Asana, and Google Hangouts. 

What did you find most impressive about them?

They’re a very good team and are easy to work with. They helped me to grow my business as I’m able to count on them. I worked with several other companies before, some of which said they could do something, but would then drop the project because they couldn’t. 

I can trust them. I'm able to bid on any project, of any size, and be confident in the knowledge that they can deliver it. We’ve built some large, complicated projects and they haven’t missed a deadline. They’re extremely dedicated. If I need them to work over the weekend, they’re willing to do that. Having a team that you can trust and know that they’re going to deliver is the most important thing to me. 

Are there any areas they could improve?

I would like them to work the same time that I’m awake. I’ve worked with another company that would have some resources work during our business hours, or give me more time during the day, so if there’s anything I need, it can be addressed. 

At this point, once I provide information and direction, they usually get the work done, but having them working during our hours would be extremely valuable. Sometimes I’m up at 2:00 or 3:00 am, and then I have to do a full day here at the office where I don’t leave until 11:00 pm. It’s taxing, especially when we have major projects. 

Do you have any advice for people considering working with Techtic?

They are the real deal. You can have confidence knowing they will get the job done and that they are honest and straightforward. You should give them a chance with any project and see how it goes. You won’t be disappointed.

Please describe your company and your position there.

CEO, Jida is a full home-cooking experience D2C brand. We provide carefully made premium products that are an authentic taste from the Middle East and the Mediterranean regions. All our products are 100% natural, made in small batches with the freshest and finest local ingredients.

For what projects/services did your company hire Techtic Solutions Inc, and what were your goals?

On going dev support of our shopify website

How did you select this vendor and what were the deciding factors?

Quality, price, service

How many people from the vendor's team worked with you, and what were their positions?

4

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great outcome. results still being evaluated

Describe their project management style, including communication tools and timeliness.

Super helpful and responsive. great comms

What did you find most impressive or unique about this company?

The support was great and responsive. The quality of their work was super good.

Please describe your company and your position there.

I'm the founder and CEO of the company Huxley Design AG. Our brand elephbo recycles plastic in order to produce backpacks out of the materials.

For what projects/services did your company hire Techtic Solutions Inc, and what were your goals?

Backend development in Shopify theme.

How did you select this vendor and what were the deciding factors?

Upwork & good credentials

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ongoing developments in Shopify backend.

How many people from the vendor's team worked with you, and what were their positions?

2

Describe their project management style, including communication tools and timeliness.

Asana & Slack

What did you find most impressive or unique about this company?

We are impressed with their good and responsive communication.

Are there any areas for improvement or something they could have done differently?

Task, time and cost tracking was no optimal in the beginning. Now setup is improved and working well.

Please describe your company and your position there.

We work with boats and I am currently in charge of the marketing and digital efforts

For what projects/services did your company hire Techtic Solutions Inc, and what were your goals?

We needed help with updating and creating some new items for the website!

How did you select Techtic Solutions Inc and what were the deciding factors?

We got good contact with them and tried their work on a few projects which the completed great!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped us create a configurator and a new landing page in Sanity! They also helped us with updating forms and more within the website.

How many people from the vendor's team worked with you, and what were their positions?

They where 4-5 people which provided great service and always where quick to answer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet, we are just about to launch!

Describe their project management style, including communication tools and timelines.

Always quick to answer and helpfull! Are not petty with small changes and takes responsibility for the full project!

What did you find most impressive or unique about this company?

They are really helpfull and not counting every single change! They help us and always fix the small problems that can arise later in the project!

Are there any areas for improvement or something they could have done differently?

Not currently, maybe a bit clearer on when the project will be fully done but that is also on our end!

Please describe your company and your position there.

My company is a learning platform for all Human Resource Managers in West Africa. I am the Founder & CEO

For what projects/services did your company hire Techtic Solutions Inc?

I wanted to build a website that would be seamless, and automated for out next learning conference.

What were your goals for this project?

- Well designed UI/UX - Seamless Interface - Good Aesthetics

How did you select this vendor?

Google search

Describe the project and the services they provided in detail.

The project started with an understanding of requirements from both parties. We drew the roadmap of the project by communicating and sharing ideas. Every plan was documented. They built a "New member registration tab" which was useful for new members to register on the platform. We communicated plans for the design of the registration page for the learning event and it was built to taste.

What was the team composition?

Chintan, Nisrag and a team of well seasoned developers worked on my project.

Can you share any information that demonstrates the impact that this project has had on your business?

The custom made website has made reaching the platform easy. Its no longer manual and everything is easily accessed.

How was project management arranged and how effective was it?

Project management was very impressive. Chintan was my relationship manager, he was phenomenal.

What did you find most impressive about this company?

- Customer Service - Working together to achieve a goal - Cohesive team - Great Product - Result oriented..

Are there any areas for improvement?

They were good... There is always room for improvement but I like them.

Please describe your company and your position there.

I am a speaker and trainer.

For what projects/services did your company hire Techtic Solutions Inc?

I hired them to build my website from scratch.

What were your goals for this project?

My goal was to have an attractive and simple website. It had to be easy to use and functional for my needs.

How did you select this vendor?

I saw their work, and they gave me a good quote.

Can you go into detail about the services they provided and the scope of the project?

They listened to what I wanted for my business and built the website in good time.

What was the team composition?

I was in contact with Deepak (Manager - Business Development & Sales, Techtic Solutions).

Can you share any information that demonstrates the impact that this project has had on your business?

They always delivered successfully and effectively. They’re a great company to work with.

How was project management arranged and how effective was it?

Everything was managed perfectly. Deepak always responded quickly to my messages and would then liaise my needs with his team. He constantly updated me on their progress.

What did you find most impressive about this company?

I was impressed with their communication, turnaround time, and results.