TechOps Center / Tempo BPO

TechOps Center is an innovative operations center that provides ready-to-use, flexible, scalable, cost-effective, remotely managed resources and special services for your technology-based operations.

We have more than 20 years of experience in the sector and have an ability to offer special and fast solutions to companies for your technology operation’s needs with our 3.500 experienced employees.

Mobile Application Tests / Crowd Testing

End-to-end system tests during the development of your new or existing software;

·       Function Test

·       Performance (Device/Server/API)

·       UAT / UX

·       Compatibility Test

·       Regression Testing

·       Crash Test (with Google Products)

·       Crowd Testing with more than 3.000 real secured account

All tests are run on real devices, taking into account different OS versions and hardware requirements.

Web Tests

·       Function Test (Manual and/or Autonomous)

·       Performance (Open Source) (Download/Stress)

·       User Test

·       Compatibility Test (Browser/OS/Mobile)

·       Regression Test

Data Labeling & Data Cleaning

·       Identification of lost data

·       Cleaning noisy and inconsistent data

·       Correcting incorrect data

·       Classification of data

·       Labeling and classification of different data types for AI systems

1st Level Support Services

  7/24 Omni channel customer support

Conduct basic troubleshooting using questionnaires to find out the level of support needed

Solve common problems such as username and passwords issues, menu navigaton, verifcation of hardware and software, installaton sisues, and setups etc.

Dispatchng for Level 2

·       Provide product information 

RPS Supports

To design, develop, and implement software robots to enhance business process efficency and reduce margin of error.

Cyber Security Monitoring

24/7 monitoring of your cyber security screen, network, server, database, application, website and other systems activities, reporting of incoming alarms and transferring them to relevant units.

Fast resource transfer and flexible service model with optimum price-quality balance…