TechMine

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a business services company. We offer sales and servicing of cash registers and fiscal printers, sales and management software, and accessories, ensuring comprehensive support for companies regarding fiscal devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechMine?

We wanted to introduce a civilized and efficient sales process that actually works.

SOLUTION

What was the scope of their involvement?

TechMine has conducted an in-depth diagnosis of our sales, offer, and operating procedures. The team has identified obstacles that undermine our efforts to improve sales and has implemented methods to remove them. TechMine has set up processes and a knowledge base for sales and provides ongoing training and support. 
The team has delivered SalesMachine as a knowledge base and know-how and introduced their CONVICT method of communication with prospects. TechMine has also helped us build a tool stack and procedures for discovering prospecting clients in the market, reaching out to them, and pushing them through the sales funnel.

What is the team composition?

We work with two teammates from TechMine.

How did you come to work with TechMine?

TechMine reached out to me with a proposal. We chose them over other options because they had high ratings, their company values aligned with ours, and Łukasz (Founder) immediately built rapport and made me feel understood. He seemed to have all the answers I needed.

How much have you invested with them?

We’ve spent an amount we’re keeping confidential.

What is the status of this engagement?

We started working with TechMine in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechMine's work has increased our sales efforts, number of sales, and revenue. We've doubled our revenue in 18 months.

How did TechMine perform from a project management standpoint?

TechMine has delivered everything on time and waited for us to catch up. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Łukasz actually cares about our overall company's success and often shares his knowledge and experience that exceed the agreed scope to help move things forward faster.

Are there any areas they could improve?

I don't think there's anything they can improve on.