TechLabs LLC

BACKGROUND

Please describe your company and position.

I am the Owner of Hakim Business Consulting

Describe what your company does in a single sentence.

We are a local consulting firm helping small businesses grow through digital marketing, web development, and branding services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechLabs LLC to accomplish?

• Build a fast, modern, and mobile-friendly website for our business.
• Improve our local SEO rankings to get more leads from Arlington and nearby areas.
• Create a simple backend system so we can easily update content ourselves.

SOLUTION

How did you find TechLabs LLC?

Online Search

Why did you select TechLabs LLC over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from TechLabs LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechLabs LLC designed and developed a brand-new, mobile-responsive website for our business. They built a custom backend so we could easily update pages, blogs, and contact forms without needing technical knowledge. They also provided complete on-page SEO services, helping us target local customers in Arlington, Washington DC, and nearby areas. Key deliverables included website wireframes, final web design mockups, a fully developed WordPress website, and a basic SEO strategy with optimized keywords, meta descriptions, and Google My Business setup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a noticeable increase in website traffic within the first three months after launch. Our site moved from page 3 to page 1 on Google for several key local search terms. We also received more direct inquiries and form submissions through the new website, and the bounce rate dropped by about 30%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Their project management was very professional and organized. They set clear timelines at the beginning and delivered every milestone on schedule. We had weekly check-ins where they updated me on the progress and asked for feedback. Whenever I had a question or needed a small change, they responded quickly and were very accommodating.

What was your primary form of communication with TechLabs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 I was really impressed with how much they cared about understanding my business goals, not just building a website. They took the time to explain things in simple terms and made sure every part of the project helped move my business forward. Their mix of technical skills and real business understanding really stood out.
They truly care about delivering results and making sure their clients are happy.

Are there any areas for improvement or something TechLabs LLC could have done differently?

 Honestly, the project went really smoothly overall. If I had to mention something, I think a little more upfront guidance on post-launch website maintenance would have been helpful for someone not very tech-savvy like me.