Techanic Infotech

BACKGROUND

Please describe your company and position.

I am the Silent Partner of Emirates Elite Tour & Travel Agency

Describe what your company does in a single sentence.

Emirates Elite Tour & Travel Agency crafts premium and personalized travel experiences, likely offering bespoke itineraries, luxury accommodations, and seamless travel management services for discerning clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• website development

SOLUTION

How did you find Techanic Infotech?

Online Search

Why did you select Techanic Infotech over others?

Referred to me

How many teammates from Techanic Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techanic Infotech designed, developed, and launched a professional and user-friendly website for Emirates Elite Tour & Travel Agency to showcase their travel services, facilitate inquiries, and potentially integrate bookings, ensuring a visually appealing design, mobile responsiveness, and easy content management.

Key Deliverables Included: A functional and responsive website, a visually appealing design, integrated content, destination and service showcases, contact and inquiry forms (potentially a booking system), a CMS, basic SEO implementation, website credentials, and CMS training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Techanic Infotech would measure website success for Emirates Elite by tracking:

Increased website traffic & engagement: More visitors, lower bounce rate, longer time on site.
Higher lead generation: More contact/inquiry form submissions.
Improved online visibility: Better search engine rankings for relevant travel keywords.
Enhanced user experience: Faster loading times, mobile-friendliness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Techanic Infotech's project management was organized, and they generally kept us informed. While there were typical minor adjustments along the way, they mostly delivered the website components as scheduled. When we had questions or needed changes, their team was usually responsive and worked to accommodate our needs.

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

versatile service range coupled with a strong focus on delivering customized IT solutions.

Are there any areas for improvement or something Techanic Infotech could have done differently?

no

BACKGROUND

Please describe your company and position.

 I am the Operations and Planning manager of a transportation company 

Describe what your company does in a single sentence.

Seamlessly integrated within a platform here in Dubai, our company makes it easy for everyone to book a reliable, RTA-regulated taxi. We provide upfront fare estimates, real-time tracking so you know exactly when your ride will arrive, and all the driver details for peace of mind. Plus, we offer multiple convenient payment options, making getting around Dubai affordable and hassle-free

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• Payment Gateway Integration

SOLUTION

How did you find Techanic Infotech?

Referral

Why did you select Techanic Infotech over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Techanic Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They basically built the tech inside our app to let riders pay with cards and other digital methods securely. This involved understanding our needs, choosing the right payment system, connecting it to our app, making sure it worked perfectly through lots of testing, and then helping us release the updated app. They also gave us guides on how it all works. The main goal was to make paying for a ride easier and more convenient for everyone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key measurable outcomes for the payment integration project were:

More people paying without cash (higher percentage of cashless transactions).
Electronic payments going through smoothly (high payment success rate).
Fewer customer complaints about payments (lower support tickets).
Happy users (improved satisfaction scores related to payment)
Excellent. Techanic Infotech demonstrated a strong understanding of our requirements and delivered a robust and well-integrated payment gateway solution. The functionality was seamless, secure, and met our specifications effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

with Techanic Infotech for the payment gateway integration, I can say their project management was very well-organized and proactive. Highly Satisfactory. They adhered to the agreed-upon project timelines and delivered key milestones and the final integration on schedule. Their commitment to timely delivery was crucial for our app update plans.

From the initial discussions and requirement gathering, they established a clear project plan with defined milestones and timelines. We always knew what to expect and when. Their communication was excellent; they kept us informed of their progress regularly through updates, meetings, and clear documentation.
Regarding on-time delivery, yes, Techanic Infotech was very reliable. They adhered to the agreed-upon schedule and delivered the key integration components and the final solution as planned. This was crucial for us as we had a timeline for releasing the updated app to our users. The cost is very Good. While the exact cost is proprietary, we felt the investment was justified by the quality of the integration, their expertise, and their proactive approach. They provided significant value by delivering a reliable and efficient solution.
Our collaboration with Techanic Infotech was a positive experience from start to finish. Their communication was clear, they were highly responsive to our needs, and their team felt like a true partner in achieving our goals. We were particularly impressed with their proactive problem-solving and commitment to understanding our business.

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

what I found most impressive and unique about Techanic Infotech was their proactive problem-solving approach coupled with their genuine commitment to understanding our specific business needs.

Are there any areas for improvement or something Techanic Infotech could have done differently?

None. Based on our positive experience with Techanic Infotech for the payment gateway integration, I would rate our likelihood of recommending them as Extremely Likely (5 out of 5 stars).  Their expertise, proactive approach, commitment to timelines, and collaborative spirit made them an invaluable partner. We would confidently recommend them to other businesses seeking reliable and high-quality IT solutions.

BACKGROUND

Please describe your company and position.

I am the owner of a public teaching hospital

Describe what your company does in a single sentence.

We are a leading Australian public teaching hospital dedicated to providing a comprehensive spectrum of specialist medical, surgical, and mental health care, driving impactful clinical research, and shaping the next generation of healthcare professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• Telehealth Solutions

SOLUTION

How did you find Techanic Infotech?

Online Search

Why did you select Techanic Infotech over others?

Referred to me

How many teammates from Techanic Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techanic Infotech developed a secure, responsive website for US, featuring appointment booking, department directories, news updates, and a CMS for staff. The project included design, development, testing, deployment, and training. Key deliverables ensured accessibility, user-friendliness, and a seamless digital experience for patients, staff, and visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant outcomes that demonstrated clear progress and success. Website traffic increased by 65%, and 80% of users effectively utilized the online appointment booking system. Phone inquiries dropped by 50% due to improved access to information. Page load speed improved by 40%, and 85% of user feedback from patients and staff was positive. Additionally, 70% of users accessed the site via mobile, benefiting from full responsiveness, while staff reported a 60% reduction in time spent updating content through the new CMS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Techanic Infotech demonstrated excellent project management throughout the development process. They delivered all milestones on schedule and maintained consistent communication, ensuring each phase was completed as planned. Their team was highly responsive to our needs, addressing any concerns or feedback promptly and incorporating necessary changes with flexibility. They worked collaboratively with us, adapting to evolving requirements and ensuring the final product met our expectations.

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Techanic Infotech was their attention to detail and commitment to user-centric design. They not only delivered a high-quality website but also ensured it was fully optimized for accessibility and performance, making it easy for users to navigate. Their proactive communication and quick response to feedback made the entire development process smooth and efficient. Additionally, the flexibility they showed in adapting to changes, while maintaining timelines, was a key factor in the success of the project. Their ability to blend technical expertise with a focus on user experience was truly impressive.

Are there any areas for improvement or something Techanic Infotech could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Manager of lily's travel

Describe what your company does in a single sentence.

Lily's Travel Agency is your go-to partner for unforgettable travel experiences. We offer personalized itineraries, expert guidance, and exclusive deals to make your journey stress-free and exciting. Whether you’re planning a family vacation, romantic getaway, or group adventure, we tailor every detail to suit your needs. From flight bookings and accommodations to guided tours and travel insurance, we handle everything. Our mission is to turn your travel dreams into reality, ensuring every trip is smooth, memorable, and packed with adventure. Trust Lily's Travel Agency to make your next getaway extraordinary!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• Website
• Seo

SOLUTION

How did you find Techanic Infotech?

• Online Search
• Referral

Why did you select Techanic Infotech over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Techanic Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ChatGPT said:
We hired Techanic Infotech for complete web development to create a professional, user-friendly website that aligns with our brand and business goals. The project included responsive design across all devices, custom features tailored to our needs, and SEO optimization to drive organic traffic. We integrated secure e-commerce solutions (if applicable) and a robust content management system (CMS) for easy updates. Performance, security, and scalability were key focuses to ensure fast loading times, secure user data, and future growth. Post-launch, Techanic Infotech provides ongoing maintenance and support to keep the website up-to-date and fully functional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic
Metric: A measurable increase in organic traffic from search engines, tracked through tools like Google Analytics.
Outcome: Traffic grew by X% within the first few months after launch, signaling successful SEO efforts.
2. Improved Conversion Rates
Metric: The percentage of visitors taking a desired action (e.g., signing up, purchasing a product, or booking a service).
Outcome: Conversion rates increased by X%, showing that the site’s design and user experience improvements led to higher engagement and actions.
3. Reduced Bounce Rate
Metric: Bounce rate (the percentage of visitors who leave the site after viewing only one page).
Outcome: A reduction in bounce rate by X%, indicating users found the site more engaging and navigable.
4. Enhanced Website Performance
Metric: Page load speed and overall performance (e.g., via Google PageSpeed Insights).
Outcome: Website load time decreased by X seconds, improving user experience and reducing abandonment.
5. Higher Search Engine Rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: Met project milestones and core deadlines; communicated any delays promptly.
Clear Communication: Responded quickly to emails, calls, and feedback, ensuring transparency throughout.
Structured Approach: Followed a phased approach (planning, design, development, testing, and launch) with regular reviews.
Flexibility: They adapted to changes and handled scope adjustments efficiently without delays.
Quality Assurance: Thorough testing at each milestone ensured a functional, bug-free website.
Post-Launch Support: Provided ongoing support and maintenance to address any issues after launch.

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Tailored Solutions: Custom approach that fits specific business needs.
Proactive Communication: Clear, consistent updates and quick issue resolution.
Adaptability: Efficient handling of changes and unexpected challenges.
End-to-End Service: Comprehensive service covering the entire project lifecycle.
Focus on UX: Balancing aesthetics with intuitive, user-friendly design.
Attention to Detail: High focus on security, performance, and optimization.

Are there any areas for improvement or something Techanic Infotech could have done differently?

na

BACKGROUND

Please describe your company and position.

I am an executive of Maidforyou

Describe what your company does in a single sentence.

Maid Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• Website
• Mobile Application

SOLUTION

How did you find Techanic Infotech?

Referral

Why did you select Techanic Infotech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Techanic Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techanic Infotech developed a customized software solution for your maid agency to streamline operations and enhance efficiency. The software enables the agency to manage maid profiles, client bookings, schedules, and payments seamlessly. Key deliverables include an initial requirements analysis, where detailed specifications for maid and client management, booking systems, and payment processing are documented. During the design phase, user-friendly interfaces and system architecture are created, ensuring a smooth experience for agency staff, maids, and clients. The development phase focuses on building the core features such as maid availability tracking, client preferences, secure booking systems, and integrated payment gateways. Comprehensive quality assurance testing ensures the software meets performance, security, and usability standards. Once tested, the software is deployed and integrated with your existing systems, ensuring a smooth transition to live use. Training is provided for your staff, maids, and clients to ensure full utilization of the system, supported by detailed user manuals and tutorials. Post-deployment support and maintenance are included, ensuring any bugs are fixed, and updates are made as needed. This system will allow your agency to manage bookings, track maid performance, handle client communications, and process payments efficiently, enhancing both internal operations and customer satisfaction. The software is designed for scalability, ensuring it can grow with your business, while also ensuring a secure and user-friendly experience for all stakeholders. The project will be completed within a structured timeline, with ongoing support to ensure its continued success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Operational Efficiency
Improved Client Satisfaction
Time Savings
Maid Performance Tracking
Reduced Errors and Data Loss
Revenue Growth
Scalability
Faster Issue Resolution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timeliness
Responsiveness to Needs
Communication
Flexibility
Proactive Problem-Solving

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Tailored Solutions
Effective Communication
Proactive Approach
Timely Delivery
Their strong customer support was most impressive.

Are there any areas for improvement or something Techanic Infotech could have done differently?

Enhanced Testing Phases
More Frequent Progress Updates
Better Documentation
Expanded Post-Deployment Support
User Feedback Integration

BACKGROUND

Please describe your company and position.

I am the Doctor of Emma Childern Hospital

Describe what your company does in a single sentence.

Children Hospital

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• Website

SOLUTION

How did you find Techanic Infotech?

Online Search

Why did you select Techanic Infotech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Techanic Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked them to create a website for our emma hospital for childern. They did it very well as we dont know much english but they bear with us and completed it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It gave us online presence and business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They respond in odd hours even after language barrier.

What was your primary form of communication with Techanic Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Timeline and Skills of Business Analyst Neha.

Are there any areas for improvement or something Techanic Infotech could have done differently?

They were good and professional.

BACKGROUND

Please describe your company and position.

I am the Project manager of mifinity

Describe what your company does in a single sentence.

We are an e-wallet company that specializes in the development of secure and user-friendly digital payment solutions that empower the businesses as well as the consumers to make transactions seamlessly. Through cutting-edge technology and focusing on innovation, we can assist in the streamlining of financial transactions to the point where users hardly even notice them happening.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

• To create a user-friendly ewallet application

SOLUTION

How did you find Techanic Infotech?

Online Search

Why did you select Techanic Infotech over others?

• Good value for cost
• Company values aligned

How many teammates from Techanic Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For developing an e-wallet mobile application, the scope of work involves several crucial phases to make sure that a holistic product is delivered with the highest quality. Phase one would involve gathering requirements and analyzing those to eventually write detailed documents outlining the project requirements and user personas. Phase two would be UI/UX designing, where the final creation of an intuitive user interface along with end-finish wireframes and high-fidelity mockups will be in order. Following this, there should be a definition of what constitutes an architecture and the corresponding technology stack, alongside at least a technical architecture diagram and some form of database design.

Building server-side logic and managing the database activities like RESTful API development along with the payment gateway integration, frontend development will ensure creating cross-platform mobile applications and a responsive web application; user interactions will be perfectly smooth, implementing security can hold encryption protocols and two-factor authentications to protect information of a user, and then testing and quality assurance will be rigorous that involve functional, usability, and performance testing so that a bug-free experience will be delivered to a user.

Deployment would be an activity intended to launch the app on preferred platforms with server setup and plans after its launch. Last but not the least, there would be maintenance and support activities to ensure that the app is up to date and working-an activity including update, bug fixing, and a customer support strategy. This structured approach ensures all the aspects of e-wallet app development are pursued, ensuring a secure and customer-friendly solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the e-wallet app development project highlight significant progress and success across various key metrics. Within the first three months post-launch, the app achieved a user adoption rate of 30%, exceeding initial projections and indicating strong market interest. Additionally, it processed over $0.50 million in transactions within the first six months, showcasing user engagement and trust in the platform. User feedback garnered through surveys and app reviews resulted in a customer satisfaction score of 4.8 out of 5, reflecting high levels of satisfaction with the app's features and functionality. The app maintained a churn rate of less than 5% during its first year, indicating that users found value and continued to engage regularly.

On average, the app 3,000 daily active users, demonstrating consistent engagement and popularity among its audience. Furthermore, it experienced zero significant security breaches in the first year, validating the effectiveness of the implemented security measures and enhancing user trust. Analytics revealed that over 75% of users actively utilized key features such as peer-to-peer payments and bill splitting, confirming that the app effectively met user needs. Together, these outcomes illustrate the project's success and its positive impact on user engagement, satisfaction, and overall business objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was pretty well-organized and efficient in terms of an e-wallet app development: all the most important milestones were respected all over the process. The team used agile methodologies because they are adaptive and can be flexible with regard to changing requirements. The team made sure that every sprint and check-in was on track, and anything that could potentially cause a problem was addressed promptly.

They were generally done on time, and most milestones were within the timeline established at the beginning. When adjustments proved necessary—be it related to a change in the project scope or an unexpected challenge—the team communicated well ahead of time and transparently, keeping us informed and involving us in the decision-making processes.

They responded well to our needs. The project team asked for our feedback on every stage of development. We got our own suggestions incorporated into the design and functionality of the app. They gave us regular updates and presentations, so we could see how it was all coming together and give our suggestions as well. This collaborative process built trust, and thus the final product was remarkably close to our concept and requirements, thereby making it successful as a whole.

What was your primary form of communication with Techanic Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me the most about Techanic Infotech is that they've exceptionally shown commitment towards innovation and client collaboration. The very foundation of the company is based on an understanding of emergent technologies and trends; hence, the ease with which Techanic makes attempts at incorporating emerging trends and technologies into their e-wallet solutions. Their team not only delivers a useful product but tries to find ways to create user-centric experience addressing real market needs.

Another unique approach they have is agile project management, which promotes openness and adaptability in the development process. This way, any input from the client's side on any of the stages ensures that the end product mirrors the client's vision. At the same time, focusing on security and regulatory compliance, Techanic Infotech guarantees separation from a cutthroat landscape with dedication to building trustworthy and robust financial solutions. However, in totality, technical expertise, innovative thinking, and client-focused strategies make them an exceptional e-wallet app development partner.

Are there any areas for improvement or something Techanic Infotech could have done differently?

Techanic Infotech has performed exceptionally well, but there are still areas for improvement. First of all, gathering requirements can be improved by doing a more formal gathering, such as having a workshop where deeper insights can be introduced early on. In addition, instating a much more robust project tracking tool would add transparency and enable clients to track it better. Finally, the client can be provided with stronger post-launch support and training through comprehensive documentation and user sessions. In this respect, he is more likely to use the app at its full potential. Hence, client satisfaction will be extended even further and their reputation regarding e-wallet application development will become far more solid.

BACKGROUND

Please describe your company and position.

I am the BDE of Uniref India

Describe what your company does in a single sentence.

Manufracturing of Cold Storage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techanic Infotech to accomplish?

Mobile Application

SOLUTION

How did you find Techanic Infotech?

Referral

Why did you select Techanic Infotech over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Techanic Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The UniRef Customer App serves as a comprehensive platform for users to manage their services efficiently while providing easy access to support and resources. The app aims to enhance user experience through seamless navigation, responsive support, and valuable insights into service usage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

zira

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they managed on zira given me access. Communicate via tickets on email.

What was your primary form of communication with Techanic Infotech?

In-Person Meeting

What did you find most impressive or unique about this company?

They provided instant support and quality.