TCI Consultants

BACKGROUND

Introduce your business and what you do there.

I'm the managing director of ABC, Inc. an export company of commodities and agro products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TCI Consultants?

We hired TCI Consultants to conduct market research for us regarding US product demand in Tanzania. We also consulted them to register our company in Tanzania.

SOLUTION

What was the scope of work done?

TCI Consultants conducted a product demand analysis, pricing, and competition research. They also helped us register our business and get all the required permits and certificates. To conduct the product demand analysis, they used qualitative and quantitative market research methods.

What is the team composition?

We worked with 25 researchers from TCI Consultants.

How did you come to work with TCI Consultants?

We found TCI Consultants through LinkedIn. Their website was very appealing and professional. They also had an international presence, with offices in Tanzania and the US, so they were the best choice. We also received their exceptional professional services.

How much have you invested with them?

We spent roughly $50,000.

What is the status of this engagement?

The project lasted from January–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There was a demand for the product, but our product pricing cap should be a little lower. Overall, the project had a 95% positive impact.

How did TCI Consultants perform from a project management standpoint?

They delivered on time, and the team had the best customer service. We communicated via phone calls.

What did you find most impressive about them?

We were impressed with their determination to get the project right, reach the KPIs and goals set, and their trustworthiness.

Are there any areas they could improve?

No, there weren't any.