tbk

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of LBMX Inc.

Describe what your company does in a single sentence.

LBMX provides technology solutions that help independent businesses - and the buying groups they belong to - buy better and sell more, powered by real-time data and a unique one-to-many network.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tbk to accomplish?

• Create branding for our new platform
• Build a marketing website for our new platform

SOLUTION

How did you find tbk?

Local partner

Why did you select tbk over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from tbk were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included brand development, creative direction, UX/UI design, and full website development. TBK worked closely with our team to translate our vision into a cohesive brand and digital experience, refining messaging, structure, and visual identity throughout the process. Key deliverables included:

• Development and refinement of the LBMX Trade brand identity
• End-to-end website design and build Creation of a modern, scalable UX/UI framework
• Visual storytelling components, including motion and product imagery
• Support in refining core messaging and content structure Integration of platform visuals and module representations
• Ongoing iteration and optimization through multiple feedback cycles

In addition to execution, TBK provided strategic guidance across branding, design, and user experience, helping us simplify complex concepts and present them in a way that resonates with our target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As the website has recently launched, early success is best reflected in the quality of the final product and its alignment with our strategic goals. From a process standpoint, the project was delivered on time and within budget, with clear visibility throughout. The team was highly responsive and adaptable, ensuring that feedback was incorporated efficiently without slowing progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TBK demonstrated strong project management, keeping everything organized, on schedule, and transparent from start to finish.

What was your primary form of communication with tbk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was TBK’s ability to operate as a true partner rather than a traditional agency. They took the time to deeply understand our business and consistently elevated our thinking — not just executing on requests, but bringing thoughtful, well-researched solutions to the table.

Are there any areas for improvement or something tbk could have done differently?

At times, earlier alignment on certain details could have reduced the number of revisions, but the team was always flexible and proactive in working through feedback.