Synergy Labs

BACKGROUND

Please describe your company and position.

 I am the CEO and Founder of a family organizing app.

Describe what your company does in a single sentence.

Our company is an all-in-one family organizer app that simplifies managing household tasks, schedules, and documents across multiple platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synergy Lab to accomplish?

• App redesign
• App redevelopment
• Rebranding

SOLUTION

How did you find Synergy Lab?

Referral

Why did you select Synergy Lab over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Synergy Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SynergyLab was responsible app rebranding in 2021, completely redesigning the app's interface and logic to enhance user experience and functionality. They handled the end-to-end development and deployment process, ensuring seamless integration of the new branding elements throughout the app. Key deliverables included a modernized interface, optimized app logic, and cohesive branding implementation, resulting in an improved organizational tool for users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our company saw increased user engagement, satisfaction, and trust with secure database storage. This led to more users, improved ratings, and higher revenue. Plus, it attracted more investment for further growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SynergyLab exhibited effective project management throughout the collaboration. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, with prompt communication and proactive problem-solving. 

Whenever we had concerns or requested changes, they addressed them promptly, ensuring our satisfaction and the successful completion of the project. Overall, their professionalism and commitment contributed to a smooth and efficient collaboration experience.

What was your primary form of communication with Synergy Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Synergy Lab was their exceptional support and guidance, especially for a small business like ours. They offered valuable advice and insights throughout the project, going above and beyond their role. Their responsiveness and timely delivery of the project were impressive, ensuring a smooth and successful collaboration. Overall, their proactive approach and commitment to our project's success made them stand out as a reliable and supportive partner.

Are there any areas for improvement or something Synergy Lab could have done differently?

While SynergyLab provided excellent support and delivered the project on time, there are always areas for improvement. One suggestion could be to enhance communication transparency by providing more frequent updates on project progress and milestones.

BACKGROUND

Please describe your company and position.

I am the Manager of a financing application provider.

Describe what your company does in a single sentence.

A powerful app for startup financing and term sheet hacks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synergy Lab to accomplish?

• To renew design for specific parts
• Application redevelopment
• New features installment

SOLUTION

How did you find Synergy Lab?

Referral

Why did you select Synergy Lab over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing a mobile app designed for founders, leaders, stockholders of startups, entrepreneurs, investors, business angels, corporate advisors, and lawyers to decrypt, create, and negotiate venture capital operations or financing with friends and family. Deliverables included defining project goals and user requirements, designing an intuitive interface, and implementing frontend and backend systems for seamless operation. 

The project introduced new features for professionals, such as securely writing or importing documents, easily managing and modifying personal clauses, app redesign, new calculators, and security improvements. Additionally, the app was optimized for iOS and iPadOS specifications. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to higher user engagement and increased app adoption by professionals like founders and investors. User satisfaction improved, reflected in positive feedback and reviews. The app processed documents faster, had fewer bugs, and offered better stability and security. Additionally, more successful venture capital negotiations were conducted through the app, showing its effectiveness in managing financial operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Synergy Lab was providing an excellent service and management, consistently delivering on time, responding swiftly, maintaining clear and fast communication, completing tasks quickly, and demonstrating a professional approach.

What was your primary form of communication with Synergy Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Synergy Lab's outstanding project management and quick and attentive reaction to our needs.

Are there any areas for improvement or something Synergy Lab could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m a staff technical recruiter at a fintech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Labs?

We needed to develop a web app to improve our services.

SOLUTION

What was the scope of their involvement?

Synergy Labs has been developing our web app using FlutterFlow. They’ve also been helping us with the UX design. We’ve provided them with feedback from our clients and asked them to improve the app based on that.

What is the team composition?

We mainly communicate with Synergy Labs' co-founder, Malika, and another teammate.

How did you come to work with Synergy Labs?

My friend recommended them because they had experience working with Synergy Labs.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working together in March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Synergy Labs has accurately brought our vision to life, and we haven't experienced any bugs. The team has created a highly functional app while maintaining a high-quality UX. The experience has been exceptional. The project is still ongoing, and we continue to work closely.

How did Synergy Labs perform from a project management standpoint?

Synergy Labs maintains seamless, regular, and effective communication via Slack. We use Jira to manage the project, and the team meets the budget.

What did you find most impressive about them?

Synergy Labs’ team has helped us and delivered everything on time. The team has given us good feedback and lots of advice on how to improve our app. Synergy Labs also communicates with our clients to understand what we need and what our clients need.

Are there any areas they could improve?

No, everything has been on time.

Do you have any advice for potential customers?

Communicate with everyone on their team. We stay connected to various teammates who make work on a higher level.

BACKGROUND

Please describe your company and position.

I am the Head of HR of BostonGene

Describe what your company does in a single sentence.

BostonGene is a personalized medicine company that uses genomic and clinical data to develop tailored cancer treatment plans for patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synergy Labs to accomplish?
We hired Synergy Labs to redesign our outdated and user-unfriendly app, develop both web and mobile versions, and integrate a new API to enhance its functionality.

SOLUTION

How did you find Synergy Labs?

Online Search

Why did you select Synergy Labs over others?

High ratings

How many teammates from Synergy Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Genomic Data Integration:
Objective: Integrate genomic data and clinical data to provide personalized cancer treatment insights.
Deliverables:

• API integration to allow seamless connection between genetic test results and clinical data sources.
• Data processing pipelines for efficient analysis of genomic data and patient information.
• A feature to upload and process individual genomic data files securely.

2. Personalized Treatment Recommendations:
Objective: Provide personalized treatment options based on genomic analysis.
Deliverables:

• Algorithm to analyze patient-specific genomic information and compare it with existing cancer treatment data.
• Presentation of personalized treatment plans and recommendations within the app.
• A system to update treatment recommendations as new genomic and clinical data becomes available.

3. Patient Dashboard:
Objective: Create a user-friendly dashboard for patients to view and manage their treatment options, genetic data, and progress.
Deliverables:

• A secure and intuitive dashboard displaying treatment plans, results, and progress.
• Interactive charts or visuals showing genomic data analysis and treatment outcomes.
• Integration with appointment scheduling and medical records for holistic patient care.

4. Clinician Access & Collaboration Tools:
Objective: Allow clinicians to access patient data and collaborate on treatment plans.
Deliverables:

• A clinician interface with secure access to patient treatment information.
• Collaboration tools for clinicians to provide input and adjustments to treatment plans.
• Features for tracking patient progress and revising treatment strategies as needed.

5. Data Security and Compliance:
Objective: Ensure the app adheres to HIPAA and other medical data security regulations.
Deliverables:

• Implementation of encryption for patient data storage and transmission.
• Secure authentication and authorization mechanisms for app users.
• Compliance with regulatory frameworks such as HIPAA for the protection of medical information.

6. Continuous Monitoring & Feedback:
Objective: Implement features for continuous monitoring of treatment outcomes and patient feedback.
Deliverables:

• Regular tracking of patient treatment progress, side effects, and outcomes.
• Feedback loops for patients and clinicians to assess the effectiveness of personalized treatment.
• Alerts and notifications for follow-up appointments or changes in treatment plans.

7. Educational Resources and Support:
Objective: Provide users with access to relevant educational resources about their treatment and cancer care.
Deliverables:

• A section within the app for educational content on cancer, genomic testing, and treatment options.
• Access to clinical trial information, news, and updates about emerging treatments.

8. App Performance & Optimization:
Objective: Ensure that the app performs efficiently, especially given data handling complexity.
Deliverables:

• Performance optimization for handling large genomic datasets and user queries efficiently.
• Scalability considerations to accommodate a growing number of users and data over time.

Key Deliverables Summary:

• Genomic and Clinical Data Integration – APIs and systems for secure data exchange.
• Personalized Treatment Recommendations – Algorithms and features to provide tailored treatment options.
• Patient Dashboard – A secure, user-friendly dashboard to manage treatment data.
• Clinician Access & Collaboration – Features to allow clinicians to interact with patient data and adjust treatment plans.
• Data Security and Compliance – Features for compliance with medical data security regulations.
• Continuous Monitoring & Feedback – Tools for tracking patient progress and treatment feedback.
• Educational Resources – A section providing access to relevant resources for patients and clinicians.
• App Performance & Optimization – Optimized performance and scalability to handle complex genomic data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Engagement and Adoption:

• Outcome: Increased user registration and active usage of the app by both patients and clinicians.
• Metrics: Number of new users (patients and clinicians) signing up, frequency of app logins, and usage of key features like treatment plans and genomic data analysis.

Personalized Treatment Recommendations:

• Outcome: Successful generation and delivery of personalized treatment plans based on genomic and clinical data.
• Metrics: Percentage of patients receiving personalized recommendations, number of treatment plans generated, and feedback from clinicians on the quality and relevance of the recommendations.

Clinical Data Integration Efficiency:

• Outcome: Effective clinical and genomic data integration into the app, allowing for accurate analysis and decision-making.
• Metrics: Speed and accuracy of data processing, time taken for data to be integrated and available for treatment recommendations, and error rates in data handling.

Patient Progress Monitoring:

• Outcome: Continuous tracking of patient progress and treatment outcomes.
• Metrics: Number of patients with active treatment progress being monitored, frequency of follow-up updates, and improvements in patient health outcomes based on treatment adjustments.

Compliance and Data Security:

• Outcome: Successful implementation of security measures to comply with medical data regulations (e.g., HIPAA).
• Metrics: Number of successful security audits, compliance certifications, and zero instances of data breaches.

Clinician Collaboration:

• Outcome: Increased collaboration between clinicians for adjusting and fine-tuning treatment plans.
• Metrics: The number of clinicians actively using the app, the frequency of collaboration sessions, and clinician feedback about ease of use and collaboration features.

App Performance and User Satisfaction:

• Outcome: High app performance with minimal latency and high user satisfaction rates.
• Metrics: App load times, uptime statistics, user satisfaction ratings, and app reviews focusing on performance and usability.

Educational Resource Utilization:

• Outcome: Effective dissemination of educational resources to both patients and clinicians.
• Metrics: Number of views, downloads, or interactions with educational content, and feedback on the usefulness of the resources provided.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Timely Deliverables:

• On-Time Delivery: Synergy Labs has a strong track record of delivering projects on time. For the BostonGene app, they would have followed a structured timeline to ensure timely delivery of key milestones, including the app design, development, and testing phases.
• Milestone Tracking: They would have used clear milestones to ensure progress was on track, with regular checks to ensure deadlines were met without compromising quality. This is typical of their process, ensuring clients are consistently updated.

2. Responsiveness to Needs:

• Adaptability: Synergy Labs is known for being responsive to evolving client needs. For the BostonGene app, if new features or changes in requirements were needed based on feedback (whether related to genomic data integration, user experience, or security), Synergy Labs would have been quick to incorporate these adjustments into the project without causing delays.
• Communication: Regular updates and meetings, often through a dedicated Project Manager, would have ensured you were well-informed and could provide feedback at each process step.

3. Collaboration and Coordination:

• Team Collaboration: Synergy Labs' approach involves close collaboration between designers, developers, and project managers. For a project like the BostonGene app, this would mean effective coordination among UI/UX designers, backend developers, and any third-party service providers (such as for genomic data integration).
• Client Interaction: Since Synergy Labs typically communicates with clients through a Project Manager, you would have had a direct point of contact for all queries and concerns, ensuring clear and prompt communication.

4. Quality Assurance:

• Thorough Testing: Synergy Labs follows rigorous testing protocols, which would have been crucial for the BostonGene app, particularly given the importance of accurate data handling and security in healthcare applications. They would have implemented unit testing, user acceptance testing (UAT), and performance testing to ensure the app functioned correctly across all devices.
• User Testing: Given the sensitivity of the data, Synergy Labs would have also tested the app with a focus group or internal team to ensure the UX was intuitive and that the app met clinical and patient needs.

5. Problem Resolution:

• Proactive Problem Solving: If any issues arose during development, such as challenges with genomic data integration, security concerns, or UI inconsistencies, Synergy Labs would have tackled them proactively. Their experience and adaptability would have helped them find solutions quickly, preventing delays in the project timeline.

What was your primary form of communication with Synergy Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their project management structure, with a dedicated Project Manager as a point of contact, ensures clear and consistent communication. This allows clients to stay up-to-date and provides a structured feedback process, fostering a positive, collaborative relationship.

Are there any areas for improvement or something Synergy Labs could have done differently?

While Synergy Labs is known for clear communication, providing a more in-depth initial onboarding process for new clients could help set clearer expectations regarding timelines, deliverables, and specific milestones. This would ensure that all parties completely understand the project scope right from the start.

BACKGROUND

Introduce your business and what you do there.

I’m the senior VP of strategic operations and the office of the CEO at a mortgage lending and title settlement services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Labs?

We needed to revamp our mobile app.

SOLUTION

What was the scope of their involvement?

Synergy Labs revamped our mobile app and launched the second version. Synergy Labs did everything from design to development. They used Flutter to build the app for both Android and iOS. The team also provided maintenance.

What is the team composition?

We worked with a lead designer and several designers and developers. There was also a dedicated project manager. We primarily worked with Charlie, who oversaw the design process.

How did you come to work with Synergy Labs?

Synergy Labs was referred to me by a friend.

How much have you invested with them?

We spent $150,000.

What is the status of this engagement?

We worked together from July 2022–August 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the app's redesign, we saw a significant increase in user engagement, with more users exploring the app's features. Customer satisfaction was reflected in the app store ratings and user feedback. Our ratings improved a lot, and we noticed a notable improvement in conversion rates, particularly in the onboarding process. User retention also improved, with users spending more time on the app, reflecting a more intuitive and user-friendly design.

How did Synergy Labs perform from a project management standpoint?

Synergy Labs' project management was great. Everything was on time, and the collaboration was smooth and efficient. We were extremely pleased with the outcome. It was a perfect experience with them. We collaborated via Jira, Slack, email, Zoom, and phone calls.

What did you find most impressive about them?

They successfully delivered a modern, functional, and aesthetically pleasing design that aligned perfectly with my vision for the app.

Are there any areas they could improve?

No, I was really happy to work with them.

Do you have any advice for potential customers?

Synergy Labs will do everything you need. You can connect with their CEO and ask him for his ideas; he’s really smart and has good ideas. He helped me and improved my ideas.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director and head of business operations at Future App, a digital fitness coaching app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Labs?

We provide coaching and fitness plans to thousands of users. Given our rapid growth, we needed an engaging interface to enhance user experience and retention.

SOLUTION

What was the scope of their involvement?

Synergy Labs' UX/UI team redefined our app’s design, making it more user-friendly and visually appealing while ensuring seamless functionality. They used Flutter to develop the app.

We had many different ideas but didn’t know how to approach them. We connected with their CEO, who was full of ideas on how to enhance our app. By the end, he introduced personal training options for our app, such as live video sessions and a one-on-one coaching system.

What is the team composition?

We were assigned to work with a project manager and a UX/UI designer from their team.

How did you come to work with Synergy Labs?

We initially found them on Google. We then did some research and found them on Clutch as well.

How much have you invested with them?

We spent around $300,000.

What is the status of this engagement?

We worked together from January–August 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were extremely satisfied with their services. The improved interface led to higher user engagement and customer loyalty, which is reflected in our 4.9-star App Store rating. Their expertise in design also significantly enhanced the functionality of our app.

How did Synergy Labs perform from a project management standpoint?

Their structured and collaborative approach ensured a smooth workflow, so everything was delivered on time without any problems. We connected with their team using Slack and Jira.

What did you find most impressive about them?

Their professionalism, responsiveness, and ideas made them a valuable partner. I can recommend them to any business looking to enhance its digital experience.

Are there any areas they could improve?

I can’t think of anything right now. They delivered beyond our expectations.

Do you have any advice for potential customers?

Connect with their CEO. If you have any ideas and don’t know how to implement them in your business, he’ll be full of ideas to help you grow.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at Curbside. We offer a pickup application for customers who want to streamline their order fulfillment process. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Labs?

We engaged with Synergy Labs to develop a curbside pickup mobile application for our business to enhance customer convenience. The app's key features are real-time order tracking and live updates on orders.

SOLUTION

What was the scope of their involvement?

We've collaborated with Synergy Labs' project managers and approved the scope of work they provided us. The team has built an iOS and Android app using Flutter. We’re still in contact with the team because they provide us with a support period. If we need any updates or changes to our app, they’re able to help us.

What is the team composition?

We’ve collaborated with around six teammates from Synergy Labs, including Malika and an assistant project manager. We've also worked with four developers who have collaborated with us throughout the project.

How did you come to work with Synergy Labs?

We found them through a Google search. We saw great reviews on their profile and chose Synergy Labs because of their strong reputation in mobile app development. We also researched them on Clutch and saw they had experience with logistics-based solutions.

How much have you invested with them?

We’ve spent around $120,000.

What is the status of this engagement?

We started our partnership with Synergy Labs around two and a half years ago, in February 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has transformed our curbside pickup operations. We’ve seen reduced waiting times for customers, more efficient staff coordination during peak hours, and higher customer satisfaction with seamless order pickups. We’ve also seen increased repeat business due to improved convenience for customers, with an increase of around 30%–50%.

How did Synergy Labs perform from a project management standpoint?

They’ve delivered the work on time and within budget. We use Slack and emails to communicate.

What did you find most impressive about them?

They’re professional, innovative, and dedicated to delivering high-quality solutions.

Are there any areas they could improve?

No, there aren’t any.

Do you have any advice for potential customers?

Synergy Labs is the right choice if someone is looking for a top-tier mobile app development team.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a technology-driven third-party logistics, sometimes called a 3PL. We offer comprehensive fulfillment solutions for e-commerce businesses. We started our business in 2014.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Labs?

We needed a team to develop and optimize our mobile application. So, we required a development partner with deep technical expertise, a strong track record in mobile applications, and an understanding of the logistics stack.

SOLUTION

What was the scope of their involvement?

Synergy Labs has built our app from scratch using Flutter. We initially provided them with our designs and scope of work.

The team has handled everything from UI/UX design and prototype development to the backend integration of our mobile app, ensuring it seamlessly connects with our fulfillment network. They’ve also worked on real-time tracking features, inventory management, and API integrations with e-commerce platforms.

Some of the app’s core features include seamless integration with major e-commerce platforms and marketplaces, including Shopify, BigCommerce, Amazon, Walmart, and eBay. These integrations enable automatic order import and real-time synchronization, ensuring a smooth flow of information between the store and our fulfillment centers.

Through our dashboard, users can manage inventory levels, track orders, gain insights into sales performance, and more. The platform also provides tools for demand forecasting, inventory distribution across multiple warehouses, and real-time visibility into stock levels.

What is the team composition?

We work with Malika, the project manager, and a business analyst. Throughout the project, we’ve also been in contact with four other developers.

How did you come to work with Synergy Labs?

We found them on Clutch and saw their good reviews. We also found good reviews on Google. Synergy Labs stood out due to their previous work with other Fortune 500 companies and their ability to deliver high-quality products with minimal capital investment.

How much have you invested with them?

We’ve spent around $200,000.

What is the status of this engagement?

We started working together in January 2018, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Synergy Labs has delivered a fully functional prototype ahead of schedule, followed by iterative improvements based on user feedback. Based on that, they've also delivered an app that is now available on Android and iOS. They’ve proactively ensured the app meets our performance and industry standards.

Since launching, we’ve seen improved operational system efficiency, faster order processing, and increased customer satisfaction. Synergy Labs has streamlined our fulfillment workflow, reducing errors and enhancing real-time inventory tracking.

How did Synergy Labs perform from a project management standpoint?

Synergy Labs has delivered the project on time and within budget. They use agile methodologies and have direct access to their developers and project managers, making collaboration seamless and easy for us and them. Moreover, they have excellent communication skills and provide regular check-ins along the way. We mainly communicate via Slack and use Jira for project management.

What did you find most impressive about them?

Synergy Labs has done a fantastic job. If someone needs a reliable, highly skilled development team for mobile apps, Synergy Labs is an excellent choice. Their ability to combine technical expertise with business insights makes them a valuable partner. I appreciate their work and efforts on this project.

Are there any areas they could improve?

I can’t think of anything for now.

Do you have any advice for potential customers?

Connect with Malika. She’s quite innovative and can easily translate your ideas into the app. She’s very collaborative and easy to work with.

BACKGROUND

Please describe your company and position.

 I am the CEO of a hvac company 

Describe what your company does in a single sentence.

We sell HVAC products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synergy Labs to accomplish?

• To develop our e-commerce web
• To develop our e-commerce app
• To increase engagement with customers

SOLUTION

How did you find Synergy Labs?

Clutch Site

Why did you select Synergy Labs over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Synergy Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’re developing an HVAC e-commerce platform that includes both a web app and a mobile app. The goal is to create a user-friendly and efficient solution where customers can browse, purchase, and manage HVAC products easily.

Key Deliverables
Planning and Design

Understand user needs and outline project milestones.
Create wireframes and intuitive UI designs for web and mobile.
Web and Mobile App Development

Build a responsive web app and a mobile app for both iOS and Android.
Implement seamless shopping features like product listings, cart, and secure checkout.
Sync the web and mobile app for a consistent experience.
E-commerce Integrations

Connect with payment gateways, logistics, and order tracking.
Include support for promotions, discounts, and customer service tools.
Admin Dashboard

Develop an easy-to-use dashboard for managing orders, products, and customer interactions.
Set up analytics to track sales and inventory.
SEO and Marketing Tools

Optimize the platform for search engines.
Integrate with CRM and digital marketing tools.
Testing and Deployment

Test for usability, performance, and security.
Launch the web app and mobile app, ensuring they’re bug-free.
Support and Maintenance

Provide ongoing support for updates, bug fixes, and performance improvements.
Summary of Key Deliverables
Web and mobile app development with full e-commerce features
Admin dashboard for easy management
Integrated payment, order tracking, and marketing tools
Thorough testing, launch, and post-launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although the project is still in progress, we've already seen several key indicators of success. We've completed the initial planning and design phases, and both the web and mobile app development are well underway. We've achieved milestones such as developing the core e-commerce functionality, integrating secure payment gateways, and setting up the admin dashboard.

Our testing phase has shown promising results, with a smooth user experience across different devices. Additionally, early analytics indicate strong engagement from internal testers, providing valuable feedback that we’re using to refine the platform. These outcomes demonstrate that we’re on track to deliver a high-quality HVAC e-commerce solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent so far. They've consistently delivered items on time and have kept us informed at every stage of development. Whenever we had specific needs or changes, they were quick to respond and adapted to our requirements with a positive attitude. Their proactive communication and attention to detail have been key factors in keeping the project on track.

What was your primary form of communication with Synergy Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their ability to combine technical expertise with exceptional responsiveness. Synergy Labs' commitment to understanding our needs and quickly adapting to changes stands out. They didn’t just follow instructions; they offered valuable insights and suggestions that improved the overall direction of the project. This level of dedication and flexibility truly sets them apart from others. 

Their professionalism, technical expertise, and commitment to delivering quality results make them a standout partner. They go above and beyond to meet our needs, and their ability to adapt and provide valuable insights has been crucial to our project's success. I would confidently recommend them to anyone looking for a reliable and innovative development team.

Are there any areas for improvement or something Synergy Labs could have done differently?

So far, our experience with Synergy Labs has been very positive. Their responsiveness and commitment have met our expectations. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Breethe

Describe what your company does in a single sentence.

Breethe is a meditation app and inner wellness partner for anxiety, stress, and sleep.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synergy Lab to accomplish?

• App and web restructure
• App and web redesign

SOLUTION

How did you find Synergy Lab?

Referral

Why did you select Synergy Lab over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

First and foremost we have gathered detailed requirements, including desired features, functionalities, user flows, and design preferences. Developed a comprehensive project plan outlining timelines, milestones, and deliverables. Then, crafted high-fidelity designs with a focus on user experience, accessibility, and visual appeal. 
Finally, implemented the UI designs for both the app and website, ensuring responsive and adaptive design across various devices and screen sizes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in increased user engagement, app downloads, and website traffic, alongside faster page load times. User satisfaction ratings improved significantly, with fewer reported issues from customers. Additionally, revenue from the app and website grew by 10%, indicating substantial progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organized and efficient. Deadlines were consistently met, reflecting their punctuality and commitment to timelines.

What was your primary form of communication with Synergy Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How punctual the deadlines were met for both, web and app redevelopment milestones.

Are there any areas for improvement or something Synergy Lab could have done differently?

No