Synchronized Codelab

BACKGROUND

Please describe your company and position.

I am the CTO of Goliath Solutions Pvt Ltd

Describe what your company does in a single sentence.

We specialize in providing AI services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synchronized Codelab to accomplish?

• Training our AI powered agents

SOLUTION

How did you find Synchronized Codelab?

Referral

Why did you select Synchronized Codelab over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Synchronized Codelab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the design, development, deployment, and ongoing support of AI-powered solutions tailored to our requirements. The services involved analyzing use cases, selecting appropriate AI models and tools, integrating AI capabilities into existing systems, and ensuring reliable, secure, and scalable performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30–60% reduction in manual processing time.

85–95% AI response accuracy across supported use cases.

25–40% reduction in user support tickets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite minor deviations from the initially agreed timeline, the overall project outcome was highly satisfying. The team went above and beyond by integrating services that were not originally discussed, which greatly enhanced the final deliverable.

What was your primary form of communication with Synchronized Codelab?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very friendly and have a good support culture, even after completing the project. 

Are there any areas for improvement or something Synchronized Codelab could have done differently?

No.