Sydney Digital Marketing Agency

BACKGROUND

Please describe your company and position.

I am the Managing Director of Apex Restore Pty Ltd

Describe what your company does in a single sentence.

Restoring property back pre loss condition.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sydney Digital Marketing Agency to accomplish?

• Digital Footprint Development
• Website Design and Build
• Online Marketing Strategy

SOLUTION

How did you find Sydney Digital Marketing Agency?

Referral

Why did you select Sydney Digital Marketing Agency over others?

• Great culture fit
• Referred to me

How many teammates from Sydney Digital Marketing Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a a startup restoration company. Sydney Digital Marketing's brief was to;

• complete a competitor analysis of the resortation industries key local players.
• Design and build the businesses website to place us the primiere option for restoration servcies within the local market. 
• Drive leads to the business through online marketing strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Very simple
• Leads generated 
• Revenue from leads 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at SDM are great. They consistently delivered items on time, which really impressed us. Their responsiveness to our needs was exceptional; they were always quick to address any concerns or adjustments we needed. 

What was your primary form of communication with Sydney Digital Marketing Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What i liked most about SDM was their enthusiasm and interest in getting results for my business. It became "our" project. I feel their genuine interest translates into a deeper commitment to my business's growth and success.

Are there any areas for improvement or something Sydney Digital Marketing Agency could have done differently?

Pushed me a little harder for delivering the things they required from me to complete thier design and build of the website. 

BACKGROUND

Please describe your company and position.

I am the CEO & Master Executive Coach of GAIA Coaching

Describe what your company does in a single sentence.

• At GAIA Coaching we provide highly personalised executive coaching, career coaching and business coaching services for conscious, results-driven leaders. We respect and cater for the specific circumstances of each of our valued clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sydney Digital Marketing Agency to accomplish?

• More leads
• Increase productivity through more automation
• New website

SOLUTION

How did you find Sydney Digital Marketing Agency?

Online Search

Why did you select Sydney Digital Marketing Agency over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Sydney Digital Marketing Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Audit existing website effectiveness 
• Marketing strategy
• Web design & development of the new website
• Content strategy & SEO optimisation 
• New CRM system implementation 
• Marketing automation to increase productivity 
• Automated lead generation through Google ads
• ...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New, stunning and SEO-optimised website
• 300% increase in website users in the first months 
• Automated lead generation through Google ads (consistent ever since)
• Implemented and integrated (via Zapier) new website, new CRM system, new booking system, Outlook calendar and more
• Automated many of our manual processes to keep the team small and cost-effective

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They kept me up to date with where they were at and when something got delayed
• A lot of the delay was due to my late content creation
• They manage everything via Monday.com, and a shared Google Drive
• They keep communication easy and simple with Slack, email, etc. 

What was your primary form of communication with Sydney Digital Marketing Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Very knowledgeable, smart, humble, nice & quirky marketing people  
• Their web design skills are outstanding.
• The continued account management is very organised and effective 
• When I have an urgent problem, I am not just a number, they really care
• I trust the CEO, GM Operations & my Account Manager to have my best interest at heart

Are there any areas for improvement or something Sydney Digital Marketing Agency could have done differently?

[Nothing worthwhile mentioning, we address any improvement ideas and needs straight away]