Web Design Web Development
$10,000 to $49,999
July - Oct. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was extremely satisfied with the end result."

Jul 21, 2023

Owner, Blackstone Road

Sean Fisher

Retail
Brisbane, Australia
1-10 Employees
Online Review
Verified

A coffee business hired Swanky (Shopify Plus Agency) to build a conversion-friendly Shopify website. The team also integrated various functionalities into the site, such as a product review and quiz feature.

Swanky (Shopify Plus Agency) delivered a high-converting site that met the client's expectations. The team managed the project seamlessly, delivering all required outputs in a timely fashion. Moreover, their attention to detail and willingness to go the extra mile impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of BLACKSTONE ROAD

Describe what your company does in a single sentence.

Blackstone Road sells high quality, freshly roasted specialty coffee beans + merchandise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Swanky (Shopify Plus Agency) to accomplish?

A high converting subscription website
Integration product reviews & UGC generation
An intuitive quiz to help with product selection

SOLUTION

How did you find Swanky (Shopify Plus Agency)?

Referral

Why did you select Swanky (Shopify Plus Agency) over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned
Incredible past work portfolio

How many teammates from Swanky (Shopify Plus Agency) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build & deliver a high quality, high converting Shopify website complete with integrations for reviews, product quiz, customer profile management, variants, store credit, referrals etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All deliverables were met, and a high converting website was created.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything delivered on time & on budget. Swanky over delivered on everything they promised.

What was your primary form of communication with Swanky (Shopify Plus Agency)?

Virtual Meeting

What did you find most impressive or unique about this company?

The attention to detail & the "above and beyond" approach to everything. All of my small questions and changes were executed on perfectly even when we were running over budget.

Are there any areas for improvement or something Swanky (Shopify Plus Agency) could have done differently?

I was extremely satisfied with the end result. I would not change a thing.

RATINGS

5.0

"Highly recommend anyone to visit Swanky"

Swanky (Shopify Plus Agency)

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Focus

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Overall Review Rating

Quality

Schedule

Cost

Willing to Refer