Digital Strategy Logo Search Engine Optimization Web Design
$10,000 to $49,999
July 2021 - June 2023

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 1.0

"I felt like they just conned us out of money."

Aug 22, 2023

Operations Manager, MidSouth Construction

Sherri Jakes Berry

Other industries
Nashville, Tennessee
11-50 Employees
Online Review
Verified

Summit 7 Agency, LLC was hired by a construction company to design and develop a new website. They were also tasked to work on SEO and create a digital marketing plan to capture leads online.

Summit 7 Agency, LLC failed to meet the client’s expectations. The team made excuses, but they never followed through on their promises. Although they continued to accept the client's money, they didn't deliver the website. Overall, they were unresponsive and unprofessional.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of MidSouth Construction

Describe what your company does in a single sentence.

Construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Summit 7 Agency, LLC to accomplish?

Build a New Website
SEO
Develop marketing plan to capture new leads online

SOLUTION

How did you find Summit 7 Agency, LLC?

Referral

Why did you select Summit 7 Agency, LLC over others?

Close to my geographic location
Pricing fit our budget
Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We received nothing in return for our money. We paid Summit 7 to develope a new website and they never delivered after two years

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ZERO - they never delivered anything. Made a lot of excuses but never followed through or created our site

Describe their project management. Did they deliver items on time? How did they respond to your needs?

POOR. Lots of excuses. Lots of stories. He would disappear for weeks at a time and then reappear with an excuses. The last time he ghosted us almost 3 months and then resurfaced. We fired them and hired a new company

What was your primary form of communication with Summit 7 Agency, LLC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

NOTHING - I felt like they just conned us out of money

Are there any areas for improvement or something Summit 7 Agency, LLC could have done differently?

YES! They could stop collecting money for services never rendered.

RATINGS

1.0

"Felt like we were taken advantage of and lied to for two years."

Summit 7 Agency, LLC

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