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As principal of Structured Empathy, I provide strategic advice, coaching, consulting, education and facilitation for customer experience design thinking, beginning with journey mapping. I am a twin-degree professional engineer based in Toronto, but happily travel globally.
For nearly a decade at Oracle, in conference halls and boardrooms, I introduced thousands of people to the latest advancements in customer experience design thinking for B2C & B2B customers, employees, donors, volunteers, students, citizens, suppliers and partners.
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Min project size
$1,000+
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Hourly rate
$150 - $199 / hr
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Employees
2 - 9
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Locations
Toronto, Canada
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Year founded
Founded 2017
1 Locations
- Toronto , Canada
Service Lines
- Digital Strategy
- 20%
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