StepUp DigiWorld

BACKGROUND

Please describe your company and position.

I am the Owner of bdg | better decisions group

Describe what your company does in a single sentence.

bdg | better decisions group is an IT consulting firm that empowers businesses through strategic technology solutions and data-driven insights to enhance decision-making and operational efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepUp DigiWorld to accomplish?

• The project requirements dealt with enhancing the overall online presence and social media visibility. This, in particular, included but was not limited to: Building the brand recognition of bdg | better decisions group within the IT consulting niche. Driving targeted qualified traffic towards our website for better marketing of our services on social media. Growing social media followers along with engaging in content to develop community and interaction with clients.

SOLUTION

How did you find StepUp DigiWorld?

Referral

Why did you select StepUp DigiWorld over others?

• Good value for cost
• Referred to me

How many teammates from StepUp DigiWorld were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

StepUp DigiWorld crafted a unique social media marketing plan for us. The scope of work involved the following:

Making a content calendar to ensure posting on Facebook, Twitter, and LinkedIn was both regular and strategic.

Designing and creating high-quality graphic designs and posts that resonated with our target audience.

Running targeted ad campaigns to reach potential clients and drive website traffic.

Collecting and analyzing engagement data to refine our approach and content over the project's duration.

Regular follow-through and reporting on campaign performance, so that we would be updated regarding the progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable results of the project were great. We observed growth in our social media followers and increasing engagement rates. In addition, website traffic resulting from social media was doubled, which meant an increase in inquiries from potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

StepUp DigiWorld excelled in project management. All deliveries were on time within the agreed timelines, and they never left any question or need of ours unanswered without a prompt reaction. They communicated proactively to make collaboration smooth.

What was your primary form of communication with StepUp DigiWorld?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most striking thing about StepUp DigiWorld was the creativity and innovative way of creating content. They really grasped our brand voice and kept it consistent across all platforms, which helped us connect more authentically with our audience.

Are there any areas for improvement or something StepUp DigiWorld could have done differently?

While the general experience has been very positive, one area of improvement might be to provide more regular insights regarding industry trends that could help further hone our strategy. That would add even more value to the partnership.

BACKGROUND

Please describe your company and position.

I am the Manager of VProtect

Describe what your company does in a single sentence.

Alarm, Monitoring and Response Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepUp DigiWorld to accomplish?

• Social Media Management
• Lead Generation

SOLUTION

How did you find StepUp DigiWorld?

Clutch Site

Why did you select StepUp DigiWorld over others?

• High ratings
• Pricing fit our budget

How many teammates from StepUp DigiWorld were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage Social Media Generate B2B leads Enhance brand presence Create positive influence

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

19% Growth in LinkedIn followers 20% Increase in engagement rates 100% leads delivery with big ticket sizes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was good. The team was friendly and supportive. In most cases, they overachieved the targets as well.

What was your primary form of communication with StepUp DigiWorld?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They overachieve targets and diligently accomplish extra tasks.

Are there any areas for improvement or something StepUp DigiWorld could have done differently?

All areas are good and I highly recommend them.

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing Manager at SIS Limited, a 1.2 Bn Indian MNC. I handle the lead gen and branding for 12 group companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire StepUp DigiWorld, and what were your goals?

We wanted to position ServiceMASTER Clean as a premium Facility Management Company, and social media management and SEO played a vital role in stakeholder outreach and lead generation.

SOLUTION

How did you select this vendor and what were the deciding factors?

StepUp Digiworld was the most cost-effective and most deliverable committing vendor out of the other 3 that were evaluated. they had good team that understood our requirement and provided high quality videos and banners

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

• Social Media Management
• Digital Reputation Management
• Lead generation using SEO
• Branding

How many resources from the vendor's team worked with you, and what were their positions?

• Client Servicing Head
• Digital Marketing Manager
• Graphic Designer
• Content Writer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• We saw 62% growth in Linkedin fans
• Engagement growth of 34%
• Organic Leads generated with an average of 30 leads MoM
• Brand Keyword search increased by 24 % MoM

How effective was the workflow between your team and theirs?

They used Google Sheets to automate workflow, which has structured input and output workflows

What did you find most impressive or unique about this company?

They come up with creative solutions.

Are there any areas for improvement or something they could have done differently?

Enable billing autromation if possbile.