Started Agency

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of a company that sells beverages B2B and B2C into the market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Started Agency?

We needed a clear marketing strategy to grow our bottled water brand in Romania, improve market positioning, increase retail demand, and build a stronger digital presence that could generate measurable sales results.

SOLUTION

What was the scope of their involvement?

Started Agency has provided a marketing strategy, graphic design, and launched and managed our PPC campaigns.

What is the team composition?

We’ve worked with 2–5 teammates from Started Agency.

How did you come to work with Started Agency?

We found them through an online search. They offered good value for the cost and were referred to me.

How much have you invested with them?

We’ve spent around $10,000 to $49,999.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Started Agency has increased our PPC results by more than 20% compared to our previous ones. In 2024, we had 200 B2B leads all year; in 2025, we had 500+ B2B leads. We’ve also had an increased visibility of more than 20%.

How did Started Agency perform from a project management standpoint?

Communication has been fast, transparent, and highly professional throughout the project. We’ve had in-person and virtual meetings. They’ve overdelivered and delivered on time.

What did you find most impressive about them?

What has impressed us most about Started Agency is their strategic thinking and performance-driven mindset. They’ve quickly understood the FMCG market, identified growth opportunities, and delivered a practical plan we can implement immediately. Their communication is impressive; they always tell you what you have to do next.

Are there any areas they could improve?

No, I’m very happy with them.

Do you have any advice for potential customers?

We recommend them to those who need someone really involved in the projects.

BACKGROUND

Please describe your company and position.

I am the Owner of IluminatLED

Describe what your company does in a single sentence.

We sell home&deco products online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Started Agency to accomplish?

• Sales into your shop
• Calls from Google Ads

SOLUTION

How did you find Started Agency?

Referral

Why did you select Started Agency over others?

• High ratings
• Good value for cost

How many teammates from Started Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Google, Facebook and TikTok Ads campaigns

Shopify store creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started working with Started Agency in January 2025, and honestly, it’s been the best business decision we’ve made this year. In just the first 6 months, our sales grew by over 40% — and that was without doubling our ad spend.

The team quickly understood our niche and helped us position our products in a way that truly resonated with our customers. Their work on Facebook Ads and TikTok Ads has been outstanding — they managed to scale items that had previously plateaued.

Communication is fast, transparent, and to the point. They don’t just run ads — they act like real growth partners. Highly recommend if you’re serious about scaling your brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What impressed me most wasn’t just the performance — but how smooth and professional the entire collaboration was. The communication is fast, clear, and always on point. Every request, strategy update, or creative idea was delivered in under 48 hours — consistently.

What was your primary form of communication with Started Agency?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It’s rare to find an agency that actually delivers what they promise, and even rarer to find one that does it with this level of speed and precision.

Are there any areas for improvement or something Started Agency could have done differently?

For me everything was perfect.