Starbase

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Flatiko, a real estate rental company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plastik?

I needed an agency to help design and develop our platform.

SOLUTION

What was the scope of their involvement?

We gave them the preliminary business model and detailed technical tasks. Plastik completed the branding concept and the website’s UI/UX design for the desktop and mobile versions. We’ve now moved onto development.

What is the team composition?

They have a good team structure. I’m in contact with a project manager, although I know there are a few designers involved at various levels.

How did you come to work with Plastik?

They were referred to us by one of their clients.

How much have you invested with them?

We’ve spent over $5,000 so far. The overall project is expected to be worth around $15,000.

What is the status of this engagement?

We started working together in February 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The design project was successfully completed within the estimated budget and timeline. Plastik’s quality is good. They’re experts in the industry and they’ve exceeded our expectations.

How did Plastik perform from a project management standpoint?

Project management was really good. We split everything into sprints, and they provided time and budget estimates for each one. It was a really convenient process and their estimates were spot on.

We used Slack for team cooperation and InVision for commenting and giving feedback on prototypes. It was a really good collaboration. We had regular calls to discuss progress and specific comments. They were really proactive in asking questions and providing solutions.  

What did you find most impressive about them?

They’re proactive and meet their budget and timing. They also have strong technical skills and suggested solutions that made a lot of sense.

Are there any areas they could improve?

No. There’s nothing I’d have them improve.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a personal security startup that aims to bring to society a safer environment without needing to sacrifice individual freedom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plastik?

We hired them to take on web design as well as UI/UX design for the mobile app.

What were your goals for this project?

We were looking to obtain an MVP version for both the website and mobile app and continue the system’s development and improvement. Our long-term goal is to provide users a set of features that will improve public awareness and make people help and look after each other so that less police force is required to maintain a safe environment for everyone. Ideally, safety will be provided by average citizen activity.

SOLUTION

How did you select this vendor?

I’ve worked with Plastik before on a smaller project, and they proved to be useful. I knew they were capable of handling this project so I gave it to them.

Describe the project in detail.

At the start, we had an online meeting and we went through the requirements document and user stories that I had at the moment. Based on those, Plastik created mockups of the interface for the mobile app, which took a few more meetings to review. Within a short timeframe, we had designs available for our developers.

The next stage involved designing the website, which went through the same milestones as the mobile app did. We’re still in the development stage, so we still use Plastik’s help every now and then.

What was the team composition?

Arsentii (Founder & Art Director, Plastik) was our single point of contact. As far as I’m aware, he has several designers to help him with projects.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re still in a pre-kickoff stage, so it’s probably too early to talk about the project's outcome. However, Plastik has helped us a lot with developing a professional image for the website and mobile app. They are reliable, flexible, and great to work with, so the journey with them has been a pleasure.

How effective was the workflow between your team and theirs?

They’ve been very effective in this regard. Both Arsentii and I made the effort to be reachable to each other. He has been really cooperative and helpful in all circumstances.

What did you find most impressive about this company?

Their creativity, skills, can-do attitude, and willingness to go the extra mile for a client are outstanding.

Are there any areas for improvement?

There’s nothing in particular, though I don’t know of any situation where attention to details and testing is ever enough.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Mind Studios, a mobile app development company. I’m the product owner of several internal projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plastik?

I needed UX/UI development for some of our mobile games but didn’t have any internal UX/UI developers.

SOLUTION

What was the scope of their involvement?

After discussing our ideas for the game with them, I provided some hand-drawn mockups. Plastik provided several concepts, starting with the game’s main screen. The game has a sci-fi, cyberpunk setting, so they created a futuristic design. Once we agreed on the overall UI concept, Plastik redesigned up to 100 screens. They’re doing part-time work now because we’re focused on development, but we still request they make small changes or updates or add new features.

What is the team composition?

The owner did the main concept work in the beginning and then brought on another designer.

How did you come to work with Plastik?

I’d worked with Plastik’s owner before. When he told me he’d started his own studio, I shared multiple design tasks with him.

How much have you invested with them?

I’ve spent between $10,000–$15,000 so far.

What is the status of this engagement?

We’ve been working together since May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Judges at a gaming event thought our prototype's interface was cool and weren’t confused by it at all. Its design was inspired by other sci-fi and cyberpunk games, so it was good they understood what we did.

How did Plastik perform from a project management standpoint?

They’ve done well, handling and adapting to the changes that have come up and keeping me updated. We use Trello, InVision (to create clickable prototypes) and a tool for sending sketch files.

What did you find most impressive about them?

They never complain when our clients change their requirements. Instead, they quickly get ready to implement them.

Are there any areas they could improve?

No, not that I’ve seen.

Do you have any advice for potential customers?

To save time, prepare a good specification and share examples of interfaces you like before starting any concept design.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of a software development and marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Starbase?

We hired Starbase to bring the design, look and feel of our app to our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Starbase because of its stellar reputation and experience.

Describe the project in detail and walk through the stages of the project.

The execution from Starbase was excellent start to finish.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Arsenti and several of the designers at Starbase and were impressed with them all.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Figma designs delivered were easily adapted by our team od developers.

How effective was the workflow between your team and theirs?

The workflow and execution was excellent.

What did you find most impressive or unique about this company?

Starbase was professional and efficient from start to finish.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

We are an influencer agency specializing in Tiktok and Instagram. I am one of the founders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Starbase, and what were your goals?

We hired Starbase to create a website from scratch. We had very loose wireframes but an overall aesthetic that we wanted to achieve. We loved Starbase's design and their online reviews made us confident in choosing them. They definitely over-delivered on what we were looking for. We couldn't be happier and they finished the project quickly. Would definitely work with them again.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated them based on the design of their portfolio and online reviews, mostly from Upwork.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a quick kickoff call to discuss the scope of work. We had made rough wireframes beforehand that we sent over. They would send over pages and we would send feedback. We needed very little revisions.

How many people from the vendor's team worked with you, and what were their positions?

We just worked with Arsentii.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Being able to launch the website.

Describe their project management style, including communication tools and timeliness.

We just communicated online, we only needed one call.

What did you find most impressive or unique about this company?

What really impressed me was how they turned our rough sketches into something better than what we had envisioned. This is super helpful as someone that isn't technical.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm ceo and tech lead

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Starbase?

We asked for UI/UX design for mobile app and web

SOLUTION

How did you select this vendor?

Arsentii understood immediately the needs of the project and made an interesting offer.

Describe the project in detail and walk through the stages of the project.

The UI/UX design project was very professional made. First Starbase presented the flow chart, then next was the wireframes where we could discuss, modify if needed. Then there was the design part, and again it was an open space and agile communication. Very effectif for quick modifications!

How many resources from the vendor's team worked with you, and what were their positions?

the Ceo and a designer worked on this project with me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are at a very early stage from the global project, but all we can say is that the work we asked was done exactly as we asked.

How effective was the workflow between your team and theirs?

constantly productive, efficient communication, sharing ideas and logic mindset! Overall was very good!

What did you find most impressive or unique about this company?

Their constant feedback, reaction, and action are very impressive and effective.

Are there any areas for improvement or something they could have done differently?

didn't find any as far as we remember.