Space Inventive

BACKGROUND

Please describe your company and position.

I am the IT professional of Novartis

Describe what your company does in a single sentence.

Novartis is a major Swiss pharmaceutical company developing innovative medicines to improve and extend lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Space Multimedia to accomplish?

• Utilize Azure OpenAI to ensure reliable access to the GPT-4 model and its capabilities.
• Develop engaging and natural doctor simulations through the use of neural voice models.
• Empower GPT-4 to deliver insightful responses by integrating Retrieval-Augmented Generation (RAG) for reasoning through relevant data sources.
• Leverage OpenAI GPT-4 as the foundation for natural language processing and generation.
• Implement a robust cognitive search system to enable real-time access to relevant product details for GPT-4.

SOLUTION

How did you find Space Multimedia?

Referral

Why did you select Space Multimedia over others?

Good value for cost

How many teammates from Space Multimedia were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A functional cognitive search system populated with product data. 
• Mechanisms for GPT-4 to access and retrieve information from the search system. 
• Design and develop scripts for simulated doctor interactions. 
• Train neural voice models to generate natural-sounding doctor voices. 
• Integrate the neural voice models with the conversational AI system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Simplifies adding events to your calendar with an intuitive interface. 
• Users can create appointments easily, specifying date, time, location, and details like the purpose and patient information. 
• Personalized settings allow users to customize reminders, prioritize appointments, and categorize events, streamlining appointment management for efficient scheduling and preparation, anywhere.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The website redesign launched on time and within budget. The project manager effectively kept the team on track and addressed any roadblocks promptly. The team was responsive to my needs and incorporated my feedback throughout the design process. The final website met all of the project's objectives, including improved user experience, enhanced branding, and increased lead generation

What was your primary form of communication with Space Multimedia?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their exceptional project management practices, particularly their focus on clear communication and responsiveness to your needs.

Are there any areas for improvement or something Space Multimedia could have done differently?

While the project manager addressed the delays effectively, exploring proactive measures to minimize them could be beneficial.Consider implementing a formal risk management plan to proactively identify potential risks throughout the project lifecycle.