SOMOTNET HCM

BACKGROUND

Please describe your company and position.

I am the CEO of DF

Describe what your company does in a single sentence.

AUTHENTIC MEXICAN . SPICY . NOT SPICY . NORTH OF THE BORDER MEXICAN WHATEVER YOUR TASTE WE HAVE SOMETHING FOR YOU

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOMOTNET HCM to accomplish?

• IT Services
• IT Supplier

SOLUTION

How did you find SOMOTNET HCM?

Referral

Why did you select SOMOTNET HCM over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SOMOTNET HCM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with SOMOTNET HCM (SMNET) Company for IT services, IT hardware, network, and WiFi would encompass a comprehensive set of tasks and responsibilities aimed at ensuring the smooth functioning and optimization of the company's technological infrastructure. 

• Comprehensive IT support through a help desk system.
• Updated and maintained software applications across the organization.
• Secure and efficient data management protocols, including backups and recovery procedures.
• Procured, configured, and maintained hardware assets as per organizational requirements.
• Robust network infrastructure design and implementation.
• Reliable and secure WiFi network coverage with optimized performance.
• Regular monitoring, maintenance, and optimization of all IT systems and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster Incident Resolution Time: Quantify the decrease in incident resolution time, indicating the efficiency of SMNET's help desk support and troubleshooting processes.

Cost Savings: Quantify the cost savings achieved through efficient procurement practices, optimized hardware utilization, and minimized downtime, demonstrating the value delivered by SMNET's services in terms of ROI.

Scalability and Flexibility: Assess the organization's ability to scale its IT infrastructure in response to changing business needs, demonstrating SMNET's support for growth and adaptability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SMNET's project management approach not only ensured the timely delivery of items but also provided a seamless and positive experience for our organization. Their proactive communication, responsiveness, and commitment to excellence were instrumental in the success of our project.

What was your primary form of communication with SOMOTNET HCM?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SOMOTNET HCM's dedication to customer satisfaction is palpable in every interaction we have with their team. They consistently went above and beyond to ensure that we were satisfied with their services, actively seeking feedback and making adjustments as needed to meet our evolving needs.

Are there any areas for improvement or something SOMOTNET HCM could have done differently?

No everyhing fine

BACKGROUND

Please describe your company and position.

I am the CEO of Huish Outdoors Vietnam

Describe what your company does in a single sentence.

Huish Outdoors has brought together the best brands in dive which, combined, have over 150 years of history and product innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOMOTNET HCM to accomplish?

• Manage the IT infrastructure, such as servers, databases, and networks, to ensure that they operate
• IT consulting services, such as network design, cybersecurity, or cloud computing strategy, to help the client's business operate more efficiently and securely.

SOLUTION

How did you find SOMOTNET HCM?

• Referral

Why did you select SOMOTNET HCM over others?

• High ratings
• Pricing fit our budget
• Company values aligned

What was the size of SOMOTNET HCM’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Huish Outdoors Vietnam is seeking an IT solution project with SOMOTNET HCM to enhance our IT infrastructure, improve our operational efficiency, and increase our competitiveness. The project will involve a comprehensive IT solution tailored to meet our specific business needs.

• IT Consulting: SOMOTNET HCM's team will assess our current IT infrastructure and provide recommendations for improving its efficiency and effectiveness. This will include analyzing our existing systems, identifying areas for improvement, and developing a roadmap for future IT initiatives.
• Cloud Computing: SOMOTNET HCM will assess our cloud computing needs and develop a cloud computing strategy that aligns with our business goals. This may include developing a plan for migrating our data to the cloud, selecting appropriate cloud computing solutions, and implementing cloud-based backup and disaster recovery systems.
• Cybersecurity: SOMOTNET HCM will assess our cybersecurity risks and develop a comprehensive cybersecurity plan to ensure that our IT infrastructure is secure and protected against cyber threats. This may include developing a security policy, implementing firewalls and intrusion detection systems, and conducting regular security audits.
• IT Training: SOMOTNET HCM will provide IT training to our staff to ensure that they are able to effectively use the new IT solutions and systems that are implemented. This may include training on new software solutions, cloud computing systems, or cybersecurity protocols.

Overall, the IT solution project with SOMOTNET HCM will provide Huish Outdoors Vietnam with a modern, efficient, and secure IT infrastructure that supports our business goals and enhances our competitiveness in the marketplace.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Huish Outdoors Vietnam hired SOMOTNET HCM to enhance their IT infrastructure, improve their operational efficiency, and increase their competitiveness. The project involved a comprehensive IT solution tailored to meet Huish Outdoors Vietnam's specific business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SOMOTNET HCM provided excellent project management throughout our IT solution project. They established a clear project timeline with defined milestones and deliverables, which allowed us to track progress and stay on schedule. They also assigned a dedicated project manager who communicated with us regularly, providing updates and addressing any concerns that arose.

What was your primary form of communication with SOMOTNET HCM?

• In-Person Meeting

What did you find most impressive or unique about this company?

We were very impressed with SOMOTNET HCM's expertise and ability to tailor their IT solutions to meet our specific needs. They took the time to understand our business goals and requirements and worked closely with us to develop customized solutions that addressed our unique challenges.

Are there any areas for improvement or something SOMOTNET HCM could have done differently?

One of the most unique aspects of SOMOTNET HCM was their ability to balance technical expertise with a focus on customer service. They demonstrated a deep understanding of our business needs and provided solutions that were not only technically sound but also aligned with our business objectives.