Design, Develop, and Deliver

SolutionStream is a Utah based full service software development agency specializing in strategy, design, and development services.  We are passionate about building world-class digital products that drive business results.

SolutionStream provides end-to-end solutions for clients who need an experienced team to build business platforms from scratch or enhance and modernize existing applications.  

With over 20 years of experience, SolutionStream has successfully completed over 2000 projects for hundreds of clients across a wide range of industries including:  ecommerce, education, insurance, healthcare, and finance.

Our clients include: Health Equity, Western Governors University, Panasonic, Young Living, Domo, Overstock.com, Instructure, Qualtrics, and many more.

From startups to Fortune 500 companies, SolutionStream tackles difficult software and data problems and gives our clients the cutting-edge solutions they need to drive results.

Our services are designed to position your projects for success. We believe in analyzing your customer, business, and technical needs as well as accelerating the design process to build products that delight your users and successfully execute on your vision

Strategy:  Agile Development Consulting,  Digital Transformation, Customer Research

Design: Design Sprints and Workshops, User Experience Design and Testing, Visual Design

Development:  Full Stack Web Development. Responsive Web, Native and Cross-Platform Mobile Development, Microservices and API Design and Development, Blockchain

 
Undisclosed
 
$100 - $149 / hr
 
50 - 249
 Founded
1996
Show all +
Lehi, UT
headquarters
  • 249 North 1200 East
    Lehi, UT 84043
    United States
other locations
  • 115 North 400 West Suite 325
    Salt Lake City, UT 84103
    United States

Portfolio

Key clients: 

Domo, Panasonic, Adobe, Fidelity Investments, Intermountain Healthcare, Qualtrics, Instructure, Western Governors University (WGU)

 

Extra Space Storage's new mobile site design

Extra Space Storage wanted to create a new, mobile version of their website with the goal to streamline and optimize the unit reservation process. Secondary objectives included reducing calls and site bounce rates.

After extensive research into the client's needs, their competition, and non-industry websites with applicable techniques, we were able to to refine and optimize the existing user path, design a wizard

storage searching tool to help users who are unfamiliar to personal storage, and a new UI technique for rapidly switching in-between facilities for comparison purposes.

Modere's new website & mobile site

As part of the rebranding effort, Modere needed a refreshed website and mobile site that reflected their new look and made the shopping experience easy and compelling.

SolutionStream implemented a complete overhaul of Modere’s e-commerce platform by creating a beautiful and intuitive site that behaved seamlessly across any device size. We worked with the Modere to create the ultimate product to highlight their new

brand vision and focused on simple tools to make the customer experience exceptional.

Young Living's distributor back office system

Young Living needed a complete overhaul on their ecommerce and distributor tools that made shopping easy and encouraged distributor’s excitement in the business opportunity.

Young Living needed a rapid phased design & development approach that would allow key new systems to be released to users in under a year.  By focusing on user pain points and building robust integrations with existing systems,

SolutionStream was able to release a new Distributor back office in under a year.

WGU's degree and course planning system

The project was focused on the student experience and the usability of the student profile, but as the project progressed it grew to include rebuilding the backend systems that ran the university, including: A degree and course planning system, a program and assessment management system, a learning resource management systems, enrollment and onboarding systems, student video system, and others.

Panasonic's digital chandelier software for Ford dealerships

Solutionstream Business Analysts collaborated with BUY-Idaho to define the business rules, scope, and strategy  of multiple new systems. The Solutionstream design team created a modern design for the Online Scheduling Management (OMS) and the Educational Position System (EPS). SolutionStream developers and project managers helped BYU-Idaho helped  train the BYU Idaho development and design teams in development best

practices.

BYU Idaho's Online Scheduling Management & Educational Position System

Solutionstream Business Analysts collaborated with BUY-Idaho to define the business rules, scope, and strategy  of multiple new systems. The Solutionstream design team created a modern design for the Online Scheduling Management (OMS) and the Educational Position System (EPS). SolutionStream developers and project managers helped BYU-Idaho helped  train the BYU Idaho development and design teams in development best

practices.

Reviews

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Custom Software Dev for Sports Stadium

“SolutionStream has improved our efficiency and productivity, and the digital boards are functional and reliable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014
Project summary: 

SolutionStream modernized concession stand menu boards, making them digital and adjustable via a mobile device. Authorized users can easily change the food items and prices from their phone.

The Reviewer
 
11-50 Employees
 
Sandy, Utah
Carlos Acevedo
Director of Stadium Operations, Rio Tinto Stadium
 
Verified
The Review
Feedback summary: 

Unlike past vendors, SolutionStream does high-quality work and makes sure to meet all project requirements. They pay attention to details and are extremely responsive, making any requested changes or updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of facilities for Rio Tinto Stadium, a professional soccer venue amongst other things. I manage anything to do with the building.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

We needed to upgrade our concession stands and make things more digital and modern.

SOLUTION

What was the scope of their involvement?

SolutionStream revamped our menu boards, taking them from old analog boards to stadium-wide digital ones. The boards can be controlled from your phone, allowing a user to update prices and change items quickly. SolutionStream used Fire TV Sticks to receive the content and a Raspberry Pi as a server.

SolutionStream set up the whole system and managed it while they taught us how to use it. Once we got acquainted with the program and its functionality, we took over. SolutionStream is currently bidding on a few other projects that haven’t started yet.

What is the team composition?

I had one main point of contact and sometimes worked with the developers.

How did you come to work with SolutionStream?

One of my vendors referred them. I met with them, and they were a perfect fit at the right time, so I hired them.

How much have you invested with them?

We spent about $27,000.

What is the status of this engagement?

The engagement lasted for a couple of months in 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s now incredibly easy to add and remove items from our menu boards or change prices. Food options and prices change from event to event, and we sometimes have to close one concession stand and move all the food to another location, so it’s nice to be able to change things quickly and not to have to worry about the menus. SolutionStream has improved our efficiency and productivity, and the digital boards are functional and reliable. We haven’t had any bugs or glitches with them.

How did SolutionStream perform from a project management standpoint?

They were always responsive, even if they were busy with other clients. We mainly communicated via email and phone.

What did you find most impressive about them?

They paid good attention to detail and listened to what we wanted out of the project. If I wanted something to change, they did it quickly.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

Have a vision of what you want, explain it well, and let them do their thing. If you give them good direction, they’ll develop some great software.

5.0
Overall Score It was a pleasure to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had tight deadlines, but they met them, even if it meant working late hours.
  • 4.0 Cost
    Value / within estimates
    Software is always expensive, and I wish it had cost less, but they put in a lot of hard work.
  • 5.0 Quality
    Service & deliverables
    They made sure everything was what we wanted and quickly tweaked any components that didn’t meet our requests.
  • 5.0 NPS
    Willing to refer
    I've referred them numerous times.

Website Development for Supplement Manufacturer

"We were pleased with the results they provided and will definitely use them again."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Dec. 2017
Project summary: 

SolutionStream helped develop a website that processed product orders and payments. The site featured a detailed interface and complex user journeys. 

The Reviewer
 
1001-10,000 Employees
 
Lehi, Utah
Dave Kronenberg
Senior Developer, Nature's Sunshine Products
 
Verified
The Review
Feedback summary: 

The website functioned well and satisfied customers. SolutionStream adhered to a strict schedule, communicated each day, and held the internal team to rigorous quality standards. They finished the project significantly ahead of schedule, which left time for extensive testing and improvements. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We manufacture and market dietary supplements like herbs, vitamins and minerals, and personal care products. I'm a senior full-stack developer who manages a team of web and backend developers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SolutionStream?

We needed to produce a website where our distributors could order from a limited promotion. Our workload was overwhelming, so we needed help preparing the website.

What were your goals for this project?

The goals of this project were to design and develop the website, create unit and integration tests, and deploy the site into the production environment within the specified timeframe.

SOLUTION

How did you select this vendor?

We selected SolutionStream because we had great success using them before. We were under a tight timeframe, so we decided to hire them without evaluating other vendors.

Can you go into detail about the services they provided and the scope of the project?

The website had a complex interface for our existing payment and order services. SolutionStream occupied the primary development role. They worked closely with our team, which took over once the project was finished.

Our marketing department prepared a series of user stories with specifications, expected results, and acceptance criteria. The design allowed a predetermined group of customers to access the website and place orders. We could also generate reports about who was ordering and what they had purchased.

What was the team composition?

Our team had one frontend developer, one backend developer, and myself as project manager. That was a sufficient number of developers. One member of our marketing team owned the project and answered questions about the design and testing. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was highly successful and finished ahead of schedule. Our marketing department had plenty of time to test the website, provide additional requirements, and refine the customer experience. Our customers were pleased with the website.

How was project management arranged and how effective was it?

SolutionStream managed the project effectively. The reported their status daily so we could keep our marketing department up-to-date. We developed a critical timeline with signoffs, which made the marketing department feel confident in their ownership of the project. 

What did you find most impressive about this company?

SolutionStream communicated with us daily, which fostered a sense of teamwork. My staff members who worked with SolutionStream were happy not only that we had completed the project ahead of schedule, but also that they had learned better programming techniques and adhered to stricter standards. We were pleased with the results they provided and will definitely use them again.

Are there any areas where they can improve?

There is little that SolutionStream could improve.

5.0
Overall Score We were happy with their work and would definitely use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Once the project started, SolutionStream was always avalible to meet for status reports and get the work done.
  • 5.0 Cost
    Value / within estimates
    The price was competitive and fair.
  • 5.0 Quality
    Service & deliverables
    SolutionStream's work was high-quality and they communicated in a timely fashion.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them to a friend; their work was above reproach.

Software Dev for Physical Therapy Platform

“They’re very good at complex software projects. They’re well organized and they served us well.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Aug. 2018
Project summary: 

SolutionStream helped a physical therapy company develop electronic medical records software for private practices. Working off of vision maps, they created the finished product using JavaScript and PHP.

The Reviewer
 
11-50 Employees
 
Twin Falls, Idaho
Bryan Wright
President, Profitic EMR
 
Verified
The Review
Feedback summary: 

Though a lack of database integration means the system isn’t fully functional as yet, SolutionStream were excellent project managers and transparent about schedules and cost. Their coordination stands out among other developers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a physical therapy company. I am the president and founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

Years ago, we started building software for our business. That branch has turned into its own software company. We wanted help building out a new piece of software and wanted to work with a company to achieve our goals.

SOLUTION

What was the scope of their involvement?

They helped us get the vision we wanted through solution maps. One we had those maps, we started the project and they built the software. I know they used JavaScript and PHP, but the stack may have been broader.

The finished product is electronic medical records software that services private practice physical therapy companies. It allows them to set schedules for their patients, track metrics, manage documentation, and bill for patient visits.

What is the team composition?

We had an initial contact who coordinated with us and set the whole project up. We also had a project manager, their company manager, a UX designer, a vision mapping lead, and a data lead. The vision mapping lead was also responsible for billing and the data lead wrote the code.

How did you come to work with SolutionStream?

We asked our developer to find 15 companies, which we narrowed down to two. SolutionStream was only a few hours from where I live, so I met with them in person and we decided to start working together.

How much have you invested with them?

We spent around $350,000.

What is the status of this engagement?

We started working together in February 2018 and completed most of the development by August 2018. There are still some small things that need finishing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The system isn’t fully integrated into our existing databases, so we don’t have any metrics or results yet. We have the UI and the concept working virtually, but we can’t use it yet. That was a major frustration in this project, but that wasn’t their fault. When they proposed the project, it was to write the code, not to integrate it. We didn’t realize that would be an issue at the beginning. We thought they’d be willing to help us with integration, but we ran out of budget to hire them for that extra step.

How did SolutionStream perform from a project management standpoint?

They were excellent project managers. They sent weekly reports, we had weekly phone calls, and they coordinated better than most groups out there. We used GoToMeeting to look at the software on their screens and they kept a lot of their tools in that platform.

What did you find most impressive about them?

They’re very good at complex software projects. They’re well organized and they served us well. They were very transparent and projected their time and costs as well as possible.

Are there any areas they could improve?

We wish they had dedicated more time to us and worked to deliver a complete result. There was no deception on their part, but we didn’t realize that integration would cost more. I think that kind of dedication would really set them apart.

Do you have any advice for potential customers?

Take the whole five days they recommend to map out the process. Don’t try to shortcut that, it will save time and money in the future.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were no scheduling surprises; I knew when there would be a delay and why. They delivered almost everything on time, though we hit a few snags.
  • 3.5 Cost
    Value / within estimates
    They provide a high-quality product that comes with a high price tag.
  • 4.0 Quality
    Service & deliverables
    They are very high quality and very professional, but we don't have a fully functional result as yet.
  • 4.0 NPS
    Willing to refer
    I don't have a group I am more likely to refer, but I would recommend potential clients make sure the price is right for their project.

Software Dev & UX Design for Health & Wellness Company

"They follow through on their commitments." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
June 2016 - Apr. 2017
Project summary: 

As part of a larger ERP project, SolutionStream provided design and development services to update, streamline, and integrate four separate legacy applications.

The Reviewer
 
501-1,000 Employees
 
Lehi, Utah
Nate Langston
Executive Director of Software Engineering, Natures Sunshine Products
 
Verified
The Review
Feedback summary: 

SolutionStream was the sole vendor to complete their task on time and within budget. The team demonstrated a vested interest in project success with a collaborative approach to project management and a dedication to quality software development.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the executive director of software engineering at Nature’s Sunshine Products (NSP) and Synergy Worldwide, health companies providing high quality natural products in over 35 countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SolutionStream?

NSP had four separate legacy systems supporting distribution centers operated by Latin American customers. These applications, written in four different technologies, were costly to support, with some actually becoming completely unsupported. We hired SolutionStream to help us resolve several key problems, like operational and logistical inconsistencies and unsupported code, and to enable both mobile capabilities and automated release continuous integration / continuous delivery. 

What were your goals for this project?

Our goal was to create a unified Angular mobile website that not only supported all current functionality, but addressed the problems of outdated software, as well. We also wanted to modernize the release pipeline to improve customer acquisition and consolidate the four existing applications into one.

SOLUTION

How did you select this vendor?

We selected them for their experience in working with direct sales companies on difficult projects. We liked their portfolio of work on other projects similar to ours. 

Can you go into detail about the services they provided and the scope of the project?

They worked with us on a responsive UX design for the application and Angular development for the website. They also integrated multiple services. 

What was the team composition?

The team consisted of a designer and developer from SolutionStream as well as one developer from NSP.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Theirs was the one and only project released on time and within budget during our entire ERP project.

How was project management arranged and how effective was it?

The project management was very effective because both companies had shared ownership in the process. 

What did you find most impressive about this company?

They follow through on their commitments. With them, we had a partner who shared our goals. 

Are there any areas where they can improve?

There are none at this moment.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Mobile App Dev for Wellness, Health & Beauty Company

“Overall, SolutionStream significantly improved connectivity within our field.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

SolutionStream redesigned a mobile app (iOS and Android) to be used as a business center tool for the company's distributors, incorporating additional data and custom features .

The Reviewer
 
1001-10,000 Employees
 
Lehi, Utah
VP Marketing, Zija Life Unlimited
 
Verified
The Review
Feedback summary: 

SolutionStream created a high-quality mobile app that continues to be a valuable tool for the company's distribution team. Despite somewhat high development costs, working with their team was a great experience overall. They were very thorough, timely, and accessible at all times.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing for a health and wellness firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

We engaged SolutionStream to redesign our mobile app, incorporating additional data and custom features it was previously lacking.

SOLUTION

What was the scope of their involvement?

SolutionStream built a mobile app for iOS and Android, based on our previous version, that incorporated additional data and features so it could be used as a business center for our distributors. They incorporated features that allow users to sign in, track commission information, enroll in programs, monitor teams, and create events.

What is the team composition?

We worked with a project manager and two developers.

How did you come to work with SolutionStream?

We reconnected with a person we knew from another company we'd worked with after he was hired at SolutionStream. Compared to other vendors, their approach was a lot more organized and thoroughly planned out. That also helped us save money in the long run, ensuring we weren't wasting any time or resources throughout the process. 

How much have you invested with them?

We spent around $500,000.

What is the status of this engagement?

We worked with them for about seven months, from the summer of 2015 through the end of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, SolutionStream significantly improved connectivity within our field. Having a go-to business center for our distributors has been hugely beneficial.

How did SolutionStream perform from a project management standpoint?

Our project manager was very good about making sure we stuck to sprints and outlined timelines. They were very well organized and collaborated closely with our in-house team on a daily basis.

What did you find most impressive about them?

They were great about following up with us to make sure the project progressed smoothly. They regularly traveled to our office and were always available to jump on urgent tasks at all hours of the day or during weekends. That level of commitment really sets them apart.

Are there any areas they could improve?

They're a bit pricey, which is to be expected from a development company of their size, but it would be nice if they offered less expensive maintenance packages so we wouldn't have to work with other freelancers to update the app as needed.

Do you have any advice for potential customers?

Before starting a project, make sure as much of the scope of work (SOW) is outlined and approved beforehand as possible. That will save both money and time in the long run.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    A few things were delayed, but that may be attributable to changes in the scope of work.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Online Social Media Software Firm

“The mobile app SolutionStream built has become one of the primary touch points of our customers.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2015 - Ongoing
Project summary: 

SolutionStream developed the backend of a native mobile app for Android, incorporating APIs and collaborating with internal teams as needed. They continue to work on other development projects.

The Reviewer
 
11-50 Employees
 
Provo, Utah
Ryan Kell
CEO, Turnkey Social
 
Verified
The Review
Feedback summary: 

SolutionStream delivered a high-quality, user-friendly mobile app that has helped the company improve client solutions and attract more customers. In addition to being highly skilled in a variety of technologies, their team is flexible, collaborative, and great to work with all around.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Turnkey Social, an organization that provides social selling solutions, enabling organizations and their representatives to simplify their social media management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

We initially engaged SolutionStream to move our web-based application over to a native mobile app for Android.

SOLUTION

What was the scope of their involvement?

Using the designs created by another firm, SolutionStream developed a mobile app for Android in collaboration with some of our engineering staff, implementing our APIs and requirements. They've also worked on other projects with our team since.

What is the team composition?

Over the last several years, we've worked with various staff on their team, including UI/UX designers, a project manager, and a number of developers with varying specialties.

How did you come to work with SolutionStream?

One of our partners referred them to us, so we brought them into the discussion and liked what they brought to the table.

How much have you invested with them?

We've invested well over $70,000.

What is the status of this engagement?

We've been working with them since around May 2015 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The mobile app SolutionStream built has become one of the primary touch points of our customers. Their work has significantly helped us provide improved solutions, delivering user-friendly platforms that have helped us win more contracts.

How did SolutionStream perform from a project management standpoint?

We've developed great relationships with many people on their team over the years. They're very open and clear in communications; we've never experienced any surprises due to issues with miscommunication. They've also been flexible in adapting to our project management tools of choice, including Asana and Jira.

What did you find most impressive about them?

Compared to my experience with other vendors, SolutionStream's team is a lot more knowledgeable when it comes to the platforms and languages they work with.

Are there any areas they could improve?

Nothing stands out. I've been very happy with everything they've done for us.

Do you have any advice for potential customers?

Trust their internal processes and expertise. They've been doing this for a long time and their approach to managing projects has proven successful for many other companies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always meet deadlines or deliver ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    They're not cheap, but you get what you pay for: top quality.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended them to others a few times.

Ecommerce Dev & Consulting for Essential Oil Firm

“They were a true partner and always had our best interests in mind.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2013 - Ongoing
Project summary: 

SolutionStream is a long-term partner of an essential oils company. They created custom e-commerce and back office solutions and acted in a developmental staff augmentation capacity.

The Reviewer
 
10,000+ Employees
 
Salt Lake CIty, Utah
Aaron Raymond
Former VP IT, Young Living Essential Oils
 
Verified
The Review
Feedback summary: 

The new system had ten times the capacity of the legacy system and saw substantial increases in orders and page views. SolutionStream integrated well and maintained a tenured group of consultants. They offered good resources and helped reduce cost.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former VP of IT for an essential oils company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

We had a long relationship with them to rebuild our e-commerce and back office systems. They helped a lot with our IT and e-commerce needs over a five-year relationship.

SOLUTION

What was the scope of their involvement?

They provided critical pieces for our transformation into a much larger company. They helped us reinvent our e-commerce and back office systems under a ton of pressure and a lot of company growth.

They were a primary technology partner and the vast majority of their work centered around consulting and developing the site architecture. They augmented our staff and helped us organize our teams. They were very involved in our development process and provided a lot of technical detail. They did a lot of the programming and development for a custom e-commerce solution in .NET, with Oracle as the back office. They also connected everything to our JD Edwards ERP systems.

What is the team composition?

At peak, we worked with over 20 team members at a time, but the average team size was around 15 consultants. The team had a lot of engineers, followed by a group of QA resources, some administrators, a small contingent of frontend developers, and project and program managers.

How did you come to work with SolutionStream?

I’ve worked with several vendors of varying sizes and locations but this was the largest engagement I’ve been responsible for. We were looking for a big team and they had contact with our former CIO. When I took over the position, we added them to our list of vendors. They quickly moved to our shortlist and eventually won the bid.

What is the status of this engagement?

We started working together around June 2013. I left the company in April 2018 but they’re still engaged as a critical part of the team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Without their help, we may have gone out of business. We saw a 1,000% increase over the maximum capacity of our legacy systems, over 48,000 orders per day, and an average of 75 million page views and 2.3 million unique users each month in 2017.

How did SolutionStream perform from a project management standpoint?

They did a great job from a project management standpoint. They integrated with our team, so we oversaw the whole project, but they were very responsive and willing to work a lot of overtime when needed. They put in the effort to accomplish our objectives and did an awesome job.

Jira was our main project management tool, but we also used Workfront for part of the project as a pure portfolio management tool.

What did you find most impressive about them?

They were always focused on doing the right thing for us. They made good decisions that benefitted us and repeatedly reduced potential work to mitigate our costs. They were a true partner and always had our best interests in mind.

Their staff is very tenured. They brought in senior developers to work with us and the team remained fairly unchanged throughout the five years I worked with them. It’s challenging to keep good team members that long and that retention is noteworthy.

Are there any areas they could improve?

They did well throughout the five years I worked with them. If I could do it over again, we would have managed tech debt differently in the early stages of the process. We would have put more resources into responsibility for the architecture. We hired them as an outsourced chief architect, but didn’t share their vision with our internal team fast enough. We eventually got a handle on it, but could have done better in the beginning.

Do you have any advice for potential customers?

As with any vendor-client relationship, make sure they give you their best people. As long as you stay involved and ask them to maximize their resources, you’ll have a great experience.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Consolidation/System Dev for Supplement Manufacturer

“They adapted to complex internal and inter-vendor relationships with skill and grace.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2013 - Mar. 2014
Project summary: 

SolutionStream augmented a development team in consolidating data from eight order management systems across 20 countries to create a centralized order platform.

The Reviewer
 
501-1,000 Employees
 
Springville, UT, USA
Henry Wythe
CIO, Neways
 
Verified
The Review
Feedback summary: 

The SolutionStream team managed expectations and delegated effectively to take on a broad variety of subprojects. They worked collaboratively with other development teams to meet tight deadlines in ultimately delivering a streamlined implementation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

At the time of this project, I was CIO of a manufacturer and direct sales distributor of vitamins, dietary supplements, cosmetics and personal care products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SolutionStream?

We had eight different website platforms and order management systems, each serving up to 20 countries. The challenge was to consolidate data from all the systems into a single platform.

What were your goals for this project?

The initial stages included consolidating customer records and commission payment systems, and deploying new web order entry in major markets.

SOLUTION

How did you select this vendor?

They have a history of success on other projects, as well as a deep bench of experts in a variety of technologies.

Can you go into detail about the services they provided and the scope of the project?

The scope and speed of the project required multiple teams. SolutionStream provided the project managers and business analysts that coordinated day-to-day activities, in addition to 20 full-time developers and three independent software vendors.

What was the team composition?

We distributed the work to internal developers, external consultants, and software vendors. One group worked on extract, transform, and load (ETL) data warehousing and an enterprise service bus (ESB). Another focused on commissions, one on websites, one on database architecture, one on order management, one on telephony, and one on international web portals.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Despite an extremely tight project deadline, the team delivered a successful implementation in the most important markets.

How was project management arranged and how effective was it?

As CIO, I managed the the internal operations of IT and their relationship with the business team. SolutionStream effectively delegated management of the key aspects of my portfolio.

What did you find most impressive about this company?

The company was very realistic in managing expectations. They adapted to complex internal and inter-vendor relationships with skill and grace.

Are there any areas where they can improve?

At the time, I saw a need for more programming resources. I believe their bench is much deeper now.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM/Back Office Dev for Marketing Firm

“The website’s launch has been a big win for us.”

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
May 2015 - Sept. 2017
Project summary: 

SolutionStream augmented an existing team with development resources in updating technologies behind a corporate e-commerce website, an internal CRM, and a back office portal for distributors.

The Reviewer
 
201-500 Employees
 
Lehi
Shawn Henry
Manager of Software Development, Nature's Sunshine Products, Inc
 
Verified
The Review
Feedback summary: 

The variety of updates across systems included security features that have decreased the amount of fraud on the e-commerce platform. Advanced client-side technologies have mitigated workloads across web servers. The SolutionStream team was extremely knowledgeable and engaged throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the manager of software development at a direct sales and marketing company. We have a diverse product offering and over 40 years in the industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SolutionStream?

Out corporate site, internal CRM, and back office portal for distributors were built using a variety of technologies, most of which were outdated. We were looking to modernize using current technologies and best practices.

What were your goals for this project?

We wanted to replace our existing corporate web site and back office with a modernized version, built as a single page application. We wanted also to build a new order management application for our internal resources to replace our existing application, which was outdated as well.

SOLUTION

How did you select this vendor?

SolutionStream has a good reputation in the industry. We’ve had a few previous interactions with their team and found them to be both professional and reliable.

Can you go into detail about the services they provided and the scope of the project?

We worked with their team on the design of the new website while they managed the development process. They set up the project framework and test framework, and were heavily involved in the project from start to finish. The developers were professional and capable. Their scope included security, reporting, and e-commerce features.

What was the team composition?

We contracted a small development team to augment our in-house design and UI/UX talent. SolutionStream was primarily brought in to augment our own development capacity. Their team was able to get up to speed quickly and contribute to the project almost immediately.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website and back office portal accomplished a few things for us almost immediately. First, due to the enhanced security measures, we were able to decrease fraud significantly with the launch of the new e-commerce platform. Additionally, with the implementation of advanced client-side technologies, we have been able to decrease the workload on our web servers. The website’s launch has been a big win for us.

How was project management arranged and how effective was it?

Most of the project management in this particular instance was on our end, while the SolutionStream developers joined our team as augmented resources. The contracted developers were a great addition to our internal resources. We primarily used Team Services, Slack and Github for our source control, communication, and lifecycle management.

What did you find most impressive about this company?

SolutionStream has always managed to find great talent. We’ve had consistent success in working with their developers. They tend to be seasoned and very skilled in their respective areas. The company representatives are responsive and engaged, which makes them a great company to work with.

Are there any areas where they can improve?

Solution Stream is not necessarily the lowest price option. They’re competitive, but their services can be more expensive than some of their competitors. Having said that, there is a qualitative difference in the expertise they offer.

4.5
Overall Score Our experience with the SolutionStream team was both enjoyable and profitable.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    The team was generally flexible on scheduling, as long as timelines could be set in advance.
  • 4.0 Cost
    Value / within estimates
    Wuality can falter with cheaper alternatives.
  • 4.5 Quality
    Service & deliverables
    Their developers had a broad variety of expertise and delivered top-quality results.
  • 4.5 NPS
    Willing to refer
    We had a great experience with everyone at the company.

Frontend Dev for Financial Service Firm

“They hired strong candidates, which made it easy to find qualified talent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - May 2018
Project summary: 

SolutionStream developed the frontend of an internal customer finance app, including the architecture and design. They provided resources who worked on site with an internal team.

The Reviewer
 
201-500 Employees
 
Sandy, Utah
Ryan Christensen
VP of Engineering, Acima
 
Verified
The Review
Feedback summary: 

The internal team praised SolutionStream’s resources for their high technical ability. The developers integrated seamlessly into the environment, adapting well to timelines and delivering as expected. Their success sets them up for future collaborations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of engineering at a financial technologies (fintech) company called Acima. We provide point-of-sale financing solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SolutionStream?

We needed additional resources to join our team and assist us with some projects. For this particular assignment, we sought frontend developers to support an internal customer financial app.

SOLUTION

What was the scope of their involvement?

Their developers came in-house with us and built the frontend of our app, including the architecture, coding, and design. They completed the project using React, HTML, and JavaScript.

What is the team composition?

They assigned two frontend developers; one of them focused on the design and architecture.

How did you come to work with SolutionStream?

I’d worked with them previously at a number of other companies and was happy with the quality of their talent. It was an easy decision to work with them here.

How much have you invested with them?

We spent between $30,000–$50,000.

What is the status of this engagement?

Their work lasted from November 2017–May 2018, but we’re talking with them to bring on additional resources for upcoming projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SolutionStream provided strong developers who did exactly what we expected. While we don’t have any specific metrics at this point, users have generally been satisfied with the app.

How did SolutionStream perform from a project management standpoint?

We handled the project management internally and gave them access to our on-site tools.

What did you find most impressive about them?

SolutionStream did a good job of vetting high-caliber individuals to join their team. They hired strong candidates, which made it easy to find qualified talent. Because I knew several people there, it was easy for me to engage them.

Are there any areas they could improve?

No, nothing comes to mind. They did what I needed them to do, and that’s all I could really ask for.

Do you have any advice for potential customers?

Anyone who’s going to engage with a tech company like SolutionStream needs to know how they plan on using those resources. Are they going to augment your teams or are you going to use them as a development shop? It’s important to define what the engagement looks like and set expectations upfront.

You should also take the time to interview each individual joining your team so that you understand their skill level. This way, you’ll have an idea of what to expect from those candidates before they start working.

Finally, keep open lines of communication and give regular feedback to the company about how the developers are doing. This is also the opportunity to address any concerns you might have.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were engaged as part of our team, so they followed our push to meet deadlines.
  • 5.0 Cost
    Value / within estimates
    We didn’t negotiate the cost, but I had an idea of how much time I wanted from them. We payed them hourly.
  • 5.0 Quality
    Service & deliverables
    They did a good job.
  • 5.0 NPS
    Willing to refer