Softiox

BACKGROUND

Introduce your business and what you do there.

I’m the AI native CRM of SquadPipe, an IT company. We’re building a SaaS next-gen AI CRM.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softiox to accomplish for your next-gen AI CRM SaaS?

We wanted to build a modern AI-powered CRM SaaS platform with sales pipelines, automation, email integration, and intelligent customer insights. We hired Softiox to help us turn the vision into a scalable MVP ready for market launch.

SOLUTION

What was the scope of their involvement?

Softiox has managed the complete MVP development, including CRM modules, lead and contact management, sales pipelines, email integration, automation workflows, AI capabilities, backend APIs, database architecture, and production deployment. The result has been a scalable, launch-ready SaaS platform.

What is the team composition?

We’ve worked with 2–5 teammates from Softiox.

How did you come to work with Softiox?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working with them in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Softiox has delivered a fully functional MVP with all the planned core features, enabling us to move from idea to launch-ready product quickly. The platform is scalable, stable, and ready for customer onboarding and future expansion.

How did Softiox perform from a project management standpoint?

Softiox has managed the project professionally with clear communication, regular updates, and quick responses to feedback. Development has progressed smoothly, and the project remains on track through the current testing and validation phase. We primarily communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Softiox has stood out for their technical expertise, responsiveness, and ability to quickly turn complex requirements into working features. Their proactive communication and focus on delivering a scalable product have made the collaboration highly effective.

Are there any areas they could improve?

No, there aren’t any. The team has been responsive, professional, and open to feedback throughout the engagement. We’re satisfied with their communication, technical expertise, and overall delivery.