Softhealer Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Business Analyst of a software development company.

Describe what your company does in a single sentence.

We're a technology company specializing in custom software development and digital product engineering. We help startups, businesses, and enterprises build scalable web applications, mobile apps, SaaS platforms, API integrations, and cloud-based solutions.

 Our services cover the entire product development lifecycle, including product strategy, UI/UX design, software development, testing, deployment, and ongoing maintenance. We focus on creating reliable, user-friendly, and high-performance solutions that help businesses streamline operations, improve customer experiences, and achieve their growth objectives.

By combining technical expertise with a client-centric approach, we deliver tailored solutions that align with each client's unique business goals and requirements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softhealer Technologies Pvt. Ltd. to accomplish?

• We needed to automate our internal operations by moving everything onto one platform.
• Our goal was to implement Odoo to handle our HR, sales, projects, helpdesk, and support.
• We also needed a custom-built module for employee engagement.

SOLUTION

How did you find Softhealer Technologies Pvt. Ltd.?

Google

Why did you select Softhealer Technologies Pvt. Ltd. over others?

• Good value for cost
• Company values aligned
• Really Good Support

How many teammates from Softhealer Technologies Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled the full Odoo consultation and implementation for us. Their team set up and configured several core modules, including HR, Sales, Project, Helpdesk, and Knowledge. On top of the standard setup, they designed and built a customized employee engagement module exactly the way we requested to fit our specific internal needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Connecting our HR, sales, helpdesk, and projects into one platform has saved us a ton of time and eliminated a lot of manual work. The team adopted the new system quickly, and daily operations are just much smoother now that we aren't jumping between different software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great. They followed the schedule and finished the project right on time between December and February. They stayed within our budget and were always quick to answer our questions or jump on a call if we needed help understanding the new system.

What was your primary form of communication with Softhealer Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Before starting, they had a quick chat with us to figure out our needs and suggested ways to make our daily flow smoother. They delivered a system that saves us a lot of time, and they still provide really good support now that the main project is done. 

Are there any areas for improvement or something Softhealer Technologies Pvt. Ltd. could have done differently?

Everything went really well. It was a smooth and stress-free process from start to finish, and we got exactly what we asked for.