Socialistics

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Rockford Innovations, which is a consumer products company that specializes in an herbal alternative to chewing tobacco.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialitics?

We needed more visibility for our name and product.

SOLUTION

What was the scope of their involvement?

To begin with, they did outreach to get our name out there. That included targeted campaigns by zipcode through our social media channels. We were hoping to attract local attention to drive customers to a local brick and mortar store to buy the product. 

In that effort, they created the content and advertised it on social media. They advertised on Facebook, Instagram, and Twitter. Jason (Co-Founder & Managing Director, Socialitics) was also involved in the creations of some print sales information guides and updates to our website for consumer-friendliness.  

What is the team composition?

We primarily worked with Jason. There were others focused on the work, but he was our main point of contact.

How did you come to work with Socialitics?

I heard about them through a mutual acquaintance. While meeting with Jason, I felt that he was the best fit for our small startup. It seemed like he’d be able to control the cost and presented his proposal very well. We felt that he could grow with us as our needs expanded.

How much have you invested with them?

We’ve spent between $25,000–$50,000.

What is the status of this engagement?

We collaborated from May–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our followers went from very few to a couple hundred. We weren’t in the position to increase sales via marketing at that point, but we were very happy with the uptick in follower count.  

How did Socialitics perform from a project management standpoint?

We communicated via email and phone calls. Jason participated in a few other meetings, providing his perspective while we were working with a broker on sales information. 

What did you find most impressive about them?

Their understanding of the overall business needs and willingness to communicate effectively really stood out. Jason is a great communicator that could help in the several areas we needed assistance in. We’ve taken a hiatus but I hope to start our contract back up soon.

Are there any areas they could improve?

They achieved all the goals we originally talked about, so I don’t have anything they could improve upon.

Do you have any advice for potential customers?

Openly communicate with the team upfront. They’re flexible and can work with the information you can provide them. Communicate early to ensure they’re the right match for you.

BACKGROUND

Introduce your business and what you do there.

I’m the president of A Helping Hand Homecare, and we service seniors from respite care through end of life in the Pacific Northwest.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialistics?

When I first came on board, the website was outdated, and we didn’t have much of a social media or digital marketing presence. I had a discussion with the owner and decided we needed to make our presence more robust.

SOLUTION

What was the scope of their involvement?

They redesigned our web site. They recorded videos and placed them on our website as well. Then they began working an SEO campaign to make our platform more visible. They also helped create original content for our site and blog posts.

We gave them admin rights and figured out how to reset the password and regain access to different social media accounts. Then we got all of our accounts up and running again—Twitter, Instagram, and Facebook. They developed a schedule for posts based on our demographics. After that, they helped us with online reviews. We went from a handful of reviews on Google to more than a dozen, and several recommendations on Facebook.

What is the team composition?

I worked with Jason (Owner & Founder, Socialistics) and Candice (Social Media Manager, Socialistics).

How did you come to work with Socialistics?

They fit really well with our business. We take care of people and we think it’s important that our partners are authentic and care about what we do. Jason took the time to learn about our business. So, I trust them.

How much have you invested with them?

We spent $55,000–$60,000.

What is the status of this engagement?

We started working together in August 2017 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen an overall increase in web traffic and inquiries. We started the SEO campaign about a month ago, and our ranking has improved. Our phone has been ringing a lot more, and it’s clear that the investment we’ve made has helped us turn a profit.

How did Socialistics perform from a project management standpoint?

They communicate with my assistant frequently via phone and email. However, I receive emails about once a month with updates, or they will call me if they want to try a new strategy. They always pick up the phone when I call because it’s usually because something is going on. Even during off-hours, they help us out.

What did you find most impressive about them?

They’re genuine people. They are trustworthy and want us to be successful even beyond the services they provide. They’ve even made recommendations that decreased our business with them because it was better for our company.

Are there any areas they could improve?

No. If anything comes up, they fix it quickly.

Do you have any advice for potential customers?

Make sure you have someone designated to help their team understand what you're trying to do in the business. Just like anything, if they don't have enough information, they can’t deliver what you want.

BACKGROUND

Please describe your company and your position there.

I am the VP of Operations at a custom software development company specializing in fitness equipment, UI development, and cloud data management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Socialistics?

AthliOS needed help with launching our brand to a wider audience and conveying the highly customized nature of our business to a broad range of potential new business.

What were your goals for this project?

Our goal was to increase brand awareness, better convey what we do to the market pace, and introduce ourselves to potential new clients.

SOLUTION

How did you select this vendor?

AthliOS learned about Socialistics from a reference from a previous third-party partner.

Describe the scope of their work in detail.

After starting the project, we asked Socialistics to listen in on a few client calls so they could get a better understanding of what it is we do. Once the discovery was done, Socialistics helped layout a four-month marketing & social media blast and helped up manage and create new content for our various social media outlets.

What was the team composition?

I worked with the owner of the company, along with his artist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a direct result of this campaign, we saw a 1,000% increase in social media followers and a dramatic increase in website hits. This led to some new business.

How effective was the workflow between your team and theirs?

Workflow for this project was tremendous. Socialistics made it very easy by creating and managing a project list and calendar. It was very easy to see the schedule of marketing blasts as well as deliverables from our company. Communication was open, and they made the process very easy.

What did you find most impressive about this company?

The organization aspect of Socialistics was very appealing. My company is a startup, and we just didn't have a lot of time to spend on marketing, and Socalistics assumed that responsibility and made us aware of when we had something actionable to do.

Are there any areas for improvement?

Nothing comes to mind. We had a good experience across the board.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of a financial services company.

Describe what your company does in a single sentence.

We teach people how to get maximum value out of their credit cards, points, and miles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• Manage our digital advertising efforts
• Attract new customers to our business

SOLUTION

How did you find Socialistics?

Online Search

Why did you select Socialistics over others?

• High ratings
• Great culture fit

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialistics was tasked with handling all of our social media advertising efforts, including creation of ad copy and creative as well as optimization of advertising efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Socialistics closely monitored typical advertising KPIs such as cost per lead, cost per 1,000 impressions, conversion rate, and more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Socialistics did a wonderful job of handling our account while keeping us informed on their work and collaborating with our team to ensure everything was to our standards. Work was delivered on time and in scope.Socialistics was very responsive to our needs on multiple occasions.

What was your primary form of communication with Socialistics?

Virtual Meeting

What did you find most impressive or unique about this company?

The culture. Everyone works together very closely and seems to enjoy what they do. They were proactive, creative, and friendly to work with.

Are there any areas for improvement or something Socialistics could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Blu Ivy Group

Describe what your company does in a single sentence.

Employer Branding services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• Develop a social strategy
• Increase page growth and engagement
• Manage paid media

SOLUTION

How did you find Socialistics?

Online Search

Why did you select Socialistics over others?

• High ratings
• Pricing fit our budget

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialistics was tasked to develop a Social media (organic + paid) strategy upfront, as well as a plan to execute that strategy every month for our client's Social media pages across multiple platforms. Goals included page growth, engagement, and conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've had high and steadily increasing conversions and engagements since Socialistics took over. We've also had high client satisfaction ratings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Socialistics is always responsive and on top of things — we trust them.

What was your primary form of communication with Socialistics?

Virtual Meeting

What did you find most impressive or unique about this company?

Customer service orientation

Are there any areas for improvement or something Socialistics could have done differently?

Presenting more long-term recommendations to give us a holistic and strategic view of the coming months and year.

BACKGROUND

Please describe your company and position.

I am a Supervisor at Renewal by Andersen

Describe what your company does in a single sentence.

We are a full-service window and patio door replacement company—meaning, we own our entire process, from start to finish. From the initial design consult to custom manufacturing; from installation and service to warranty coverage…it’s all Renewal by Andersen.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• Generate more awareness
• Generate more leads
• Generate more traffic

SOLUTION

How did you find Socialistics?

Online Search

Why did you select Socialistics over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked to set up integrations between our systems and our social media platforms. This helps with our sourcing for leads. Their team also made a set of creative to launch with and set structured strategies for both organic and direct response campaigns. The team was communicative every step of the way!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We made our deadline for launch and immediately saw leads coming in.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top shelf project management - Kim and Brittany are two of the best I have ever worked with.

What was your primary form of communication with Socialistics?

Virtual Meeting

What did you find most impressive or unique about this company?

They make you feel like a VIP client no matter your spend.

Are there any areas for improvement or something Socialistics could have done differently?

Nothing I would change, they're simply the best.

BACKGROUND

Please describe your company and position.

I am the CFO of Steve Ruhnke Construction

Describe what your company does in a single sentence.

Construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• Create FaceBook and Instragram company pages
• Create specific employment adds for each position
• Drive applicants to the website to apply for open positions

SOLUTION

How did you find Socialistics?

Referral

Why did you select Socialistics over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialistics helped us create FaceBook and Instagram pages, that work with our website, that they previously completed for us. The purpose was to drive qualified candidates from social media to our website to apply for open positions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started and are continuing to receive qualified job applicants for open positions in all divisions of the company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did exactly as they said they would, on-time, and were very responsive to questions in between scheduled meetings

What was your primary form of communication with Socialistics?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were professional, enthusiastic, and responsive to our feedback and needs.

Are there any areas for improvement or something Socialistics could have done differently?

I can't think of anything at the moment

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a software company

Describe what your company does in a single sentence.

Food Safety, Compliance and Supply Chain Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• Lead Gen

SOLUTION

How did you find Socialistics?

Referral

Why did you select Socialistics over others?

Referred to me

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Socialistics provided our organizations with content and creative development as well as campaign management with the intent of increasing leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Socialistics' work drove awareness of our database and increased then maintained a supply of leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Socialistics team was a pleasure to work with, we found their partnership-oriented, responsive approach aligned well to our needs.

What was your primary form of communication with Socialistics?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to adjust to and keep up with our often changing requirements was very impressive.

Are there any areas for improvement or something Socialistics could have done differently?

Socialistics responded to feedback and change positively throughout the project, so there isn't a point of improvement to suggest.

BACKGROUND

Please describe your company and position.

I am the Owner of Classic Immobilien

Describe what your company does in a single sentence.

I am the owner of CEO preferable marketing. We have been working in the market for 15 years. We are interested in the growth of our company and that is why we work together with Socialistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socialistics to accomplish?

• we want to reach more customers and improve our companies

SOLUTION

How did you find Socialistics?

• Online Search
• Referral
• Clutch Site

Why did you select Socialistics over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Socialistics were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Together, we identify our target audiences, specific hashtags, and the type of content that resonates with them. Based on these recommendations, they create monthly posts, videos, and other content. They also suggest relevant topics and adjustments as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Together, we identify our target audiences, specific hashtags, and the type of content that resonates with them. Based on these recommendations, they create monthly posts, videos, and other content. They also suggest relevant topics and adjustments as needed.

What was your primary form of communication with Socialistics?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated well with us and were open to using different channels. Their responses were prompt and they took quick action when needed. They were collaborative and made an effort to understand our needs.

What did you find most impressive or unique about this company?

Working together was easy and resulted in great outcomes for our company. They have gained our trust as a partner during the past few months, and we look forward to collaborating on future projects.

Are there any areas for improvement or something Socialistics could have done differently?

Nothing. all is good

BACKGROUND

Please describe your company and your position there.

I am the director of marketing for a four store restaurant Group

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Socialistics?

We needed someone to work with us on strategy with our social media channels as well as manage the ads and utilize their creative team

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with many companies through the years, so knew what I was looking for. I found this company on clutch. I met with the owner Jason and was impressed. That was my deciding factor

Describe the project in detail and walk through the stages of the project.

We utilized this group for Consulting, had monthly meetings on strategy, budget, and results. We tasked them with coming up with original ideas to help us accomplish our goals and they succeeded

How many resources from the vendor's team worked with you, and what were their positions?

We utilize their creative team and I was assigned a team who managed our ads, consulted on strategy and executed

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of our stores was brand new when we started our project together and getting the word out was a challenge that was met with success due to socialistics strategies

How effective was the workflow between your team and theirs?

Communication and consistency in meeting timelines were key to our relationship, and I found them reliable.

What did you find most impressive or unique about this company?

Their response time to my needs and assuring that anything I needed was addressed

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind