Social Matters Reviews (1), Pricing, Services & Verified Ratings

Digital Strategy Search Engine Optimization Social Media Marketing
$10,000 to $49,999
June 2022 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team that works for us is very creative, passionate, and hardworking."

Nov 20, 2023

Executive, Carboot

Anonymous

Automotive
Hyderabad, India
11-50 Employees
Online Review

Social Matters handles an automotive company's lead generation and social media marketing efforts. The goal is to improve the client's brand awareness, social media presence, and lead volume.

Thanks to Social Matters' efforts, the client enjoys an increase in their high-quality leads. The reliable team consistently delivers on time and promptly addresses concerns, requests, and feedback. Above all, they are creative, hardworking, and passionate about their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive of Carboot

Describe what your company does in a single sentence.

Marketplace for verified tyre retailers and traders to provide you with the best tyres.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Matters to accomplish?

Lead Generations
Brand Awareness
Better Social Media Presence
Franchise marketing

SOLUTION

How did you find Social Matters?

Online Search
Referral

Why did you select Social Matters over others?

High ratings
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned

How many teammates from Social Matters were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

High Quality Tyres, Affordable, Branded and most importantly Trusted

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Previously we used to get very few leads and even those leads were of poor quality. After joining Social Matters the number of leads generated has increased drastically along with the quality of the leads. The team that works for us is very creative, passionate, and hardworking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They work on multiple projects, from GMB, SEO, Social Media Marketing, Social Media Management, Marketing Strategies and everything else that helps in our online presence. The work is always delivered on time and the quality is exceptional. Even when we ask for changes and give our feedback, they always have a positive response.

What was your primary form of communication with Social Matters?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

The work is always delivered on time and the quality is exceptional. Even when we ask for changes and give our feedback, they always have a positive response.

Are there any areas for improvement or something Social Matters could have done differently?

They strive hard to achieve success in whatever they do, the only scope of improvement I feel is they have to put out themselves in all platforms and promote themselves regularly so that they can achieve more awareness and people can know about the wonderful services they provide.

RATINGS

4.5

Social Matters

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