Branding Social Media Marketing
Less than $10,000
Nov. 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

“The Social Butterflies is reliable, they do everything I ask them to and they do it well.”

Dec 16, 2020

Managing Director, Pet Food Company

Anonymous

Other industries
Hereford, England
Phone Interview
Verified

The Social Butterflies provided social media management for a pet food company. The team posts daily on the client’s Facebook, Instagram, and Twitter as well as promoting special campaigns.

The engagement has increased the client’s online following, meeting the goals of the internal team. The Social Butterflies ensures that the client has an active online presence and establishes a smooth workflow. The team is hard-working, knowledgeable, and creative.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the managing director of a pet food company, we supply food, treats, and supplements for dogs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Social Butterflies?

We were looking to build a consistent social media presence.

SOLUTION

What was the scope of their involvement?

The Social Butterflies provides social media marketing for us. They are responsible for posting daily on Facebook, Instagram, and Twitter. On occasion, they post for special promotions we’re having or create newsletters for us.

What is the team composition?

I have one main point of contact at The Social Butterflies.

How did you come to work with The Social Butterflies?

I found The Social Butterflies via Google. They seemed capable of what we were looking for and had fair pricing, so we decided to work with them.

How much have you invested with them?

We have invested less than $10,000.

What is the status of this engagement?

Our ongoing engagement with The Social Butterflies began in November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we first started this engagement, we only had a few hundred likes on Facebook, and now e have a few thousand. We have a reasonable following in certain communities. The Social Butterflies helps ensure that we have a daily presence and have increased the level of engagement on our social media posts.

How did The Social Butterflies perform from a project management standpoint?

Since this is a pretty straightforward engagement, there’s not much project management involved. We typically communicate via email, text, or phone calls.

What did you find most impressive about them?

The Social Butterflies is reliable, they do everything I ask them to and they do it well.

Are there any areas they could improve?

No, I get a reasonable value for the money.

Do you have any advice for potential customers?

Be clear about what you’re trying to achieve and specify the budget that you’re working with.

RATINGS

4.5

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