Sobre Software House

BACKGROUND

Please describe your company and position.

I am the IT&D - HCP Sites Squad Lead of Reckitt Benckiser

Describe what your company does in a single sentence.

It is a producer of health, hygiene and nutrition products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sobre Software House to accomplish?

• Creation, support and maintenance of sites across the world.

SOLUTION

How did you find Sobre Software House?

Referral

Why did you select Sobre Software House over others?

• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The Sobre team supports us with the creation, support, and maintenance of sites for healthcare professionals around the world.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Sobre team supports us in the creation, support, and maintenance of websites for healthcare professionals worldwide. Thanks to their dedication and expertise, we have been able to offer robust and reliable platforms that meet the specific needs of healthcare professionals. Communication with them is always smooth, and the work they deliver is of very high quality. 

I would like to highlight the work of Joanna as Project Manager, as she is always attentive and proactively addresses any issues that arise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by the Sobre team has been exceptional. They consistently delivered items on time, ensuring that all deadlines were met without compromising on quality. Their responsiveness to our needs has been impressive; they are always available to address any concerns or adjustments promptly. 

What was your primary form of communication with Sobre Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team consistently delivers high-quality work on time, and their proactive approach ensures that any issues are addressed promptly.

Are there any areas for improvement or something Sobre Software House could have done differently?

Overall, their performance has been outstanding, but continuous improvement is always beneficial.

BACKGROUND

Please describe your company and position.

 I am the IT&D Manager of a healthcare company 

Describe what your company does in a single sentence.

FMCG and Healthcare related goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sobre Software House to accomplish?

• SalesForce configuration/customisation services

SOLUTION

How did you find Sobre Software House?

Referral

Why did you select Sobre Software House over others?

Referred to me

How many teammates from Sobre Software House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Consultancy services during project scoping and overall vision - bringing requirements to life within the SalesForce eco-system
• Configuration/customisation services for SalesForce inline with internal company processes and requirements
• Ongoing troubleshooting and technical support with bug fixes etc. during development and issues observed in Production BAU processes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of new internal capability for open innovation across corporate and academic environments.  All work delivered to very high quality with no significant issues seen on deployment to Production environment(s).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well-organised project management with good communication and regular check-in meetings

What was your primary form of communication with Sobre Software House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Technical capability within Sobre is strong - they were happy to take away key challenges within our requirements and work up a solution to match.

Are there any areas for improvement or something Sobre Software House could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

One of the biggest FMCG company that also has presence in Nutrition formulas; have been working as a Product Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sobre Software House, and what were your goals?

Due to Covid-19 Pandemic digital presence has been considered as a priority with special focus on website for professionals for which, Sales team couldn't not provide usual service on ground due to restrictions.

SOLUTION

How did you select this vendor and what were the deciding factors?

During this time Sobre not only allowed to enable digital pipeline by providing skilled and profesional talents to develop and deploy Digital Platforms but also become a full fledged partner providing not only skill but ideas and solution to problems - working hand in hand to define strategy and roadmap.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After defining scope Sobre has provided

How many people from the vendor's team worked with you, and what were their positions?

from 20 - 50 skilled proffesionals starting from Developers up to Senior Managment

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increase in KPI starting from engagment level, new and unique users increase in retention not to mention increase in GA metrics

Describe their project management style, including communication tools and timeliness.

Full Agile (SCRUM) with full JIRA and Confluence set up along with necessary code repositories

What did you find most impressive or unique about this company?

Original approach, clear feedback and being able to advocate specific way of doing things.

Are there any areas for improvement or something they could have done differently?

Increase presence and branding within company they deliver to