SNG Logistic

BACKGROUND

Please describe your company and position.

I am the Marketing

Describe what your company does in a single sentence.

Cargo delivery specialist for large, heavy and long goods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SNG Logistic to accomplish?

• The widest network throughout Indonesia
• Professional service
• Cheap shipping prices
• Actual information on their website

SOLUTION

How did you find SNG Logistic?

• Online Search
• Clutch Site
• Other

Why did you select SNG Logistic over others?

• High ratings
• Great culture fit
• Good value for cost

What was the size of SNG Logistic’s team?

50-100

Describe the scope of work in detail. Please include a summary of key deliverables.

SNG Logistic provides shipping services via land, sea and air. The shipments that I do usually focus on goods with a large weight and volume.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• cheap delivery service prices
• delivery arrived on time
• Handled professionally and very friendly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SNG Logistics is doing very well. All stages are carried out simply, quickly and easily. The team is also very professional in dealing with customers. Deliveries made also arrived on time. For added security, they even provide free plastic, cardboard and sack packaging.

What was your primary form of communication with SNG Logistic?

Email or Messaging App

What did you find most impressive or unique about this company?

All teams are very friendly and professional in dealing with customers. They also seem to always pay attention to customer satisfaction.

Are there any areas for improvement or something SNG Logistic could have done differently?

More articles on the website would be better for educating customers.