Smooth Ops

We are hands on operators, not consultants who only studied business. Over 15 years we opened, rescued, improved, and grew food businesses in Southern California, Hawaii, and Vietnam: 20+ restaurant, cafe, hospitality, and real estate concepts, one brand grown from a single shop to nine locations, seven years running a shop at Universal CityWalk, seven years running a full service restaurant, and an overseas opening in Saigon seven days after landing. Smooth Ops Advisory brings that experience into your business. Local cafes and restaurants in Los Angeles and Orange County start with a 1 to 2 day Business Wellness Checkup (from $1,500) and a written fix list. Owners who need steady help get a Fractional General Manager (from $750 a week), one of our long time managers guiding the team week to week. Brands opening in Southern California from abroad get location scouting, lease guidance from an operator's point of view, US suppliers, menu adaptation, local hiring and training, and on the ground management with weekly plain language reports. We also built the Smooth Ops app, one back office for recipe costing, invoices, inventory, scheduling, cash, tips, and bank statement checks, and every Advisory engagement includes 3 months of it free. We speak English with conversational Vietnamese and Thai.