Smith Mandel & Associates LLP Reviews (1), Pricing, Services & Verified Ratings

Accounting
$200,000 to $999,999
Sep. 2009 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We don't have to tell them what to do because they know what their job is."

May 12, 2021

Senior Staff Accountant, SIXTY Hotels Beverly Hills

Alan Reyes

Hospitality & leisure
Los Angeles, California
501-1,000 Employees
Phone Interview
Verified

A hotel hired Smith Mandel & Associates LLP to provide tax accounting services. They also did a major audit.

Smith Mandel & Associates LLP has fostered a positive customer experience. The team was able to regain $30,000 that their client paid for taxes thanks to their audit. On top of that, they’re very proactive and excellent at meeting deadlines. The team has a continued engagement with the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior staff accountant at SIXTY Hotels Beverly Hills. It’s a hotel hospitality business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Smith Mandel & Associates LLP?

We have Smith Mandel & Associates as our accounting firm.

SOLUTION

What was the scope of their involvement?

Smith Mandel & Associates helps us with anything tax-related, including US and property taxes. In 2013, they did a major audit.

What is the team composition?

Barbara (Bookkeeper) is my main point of contact.

How did you come to work with Smith Mandel & Associates LLP?

Smith Mandel & Associates had been helping our company even before I started working in the hotel.

How much have you invested with them?

We’ve spent around $200,000–$1 million.

What is the status of this engagement?

I don’t know when this partnership began as they were already here when I started working with the company in September 2009. We’ve worked with Smith Mandel & Associates on an ongoing basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The audit they performed was able to get our company back around $30,000. We’re very satisfied with their services.

How did Smith Mandel & Associates LLP perform from a project management standpoint?

I provide reports to Smith Mandel & Associates, and they ask me what they need to process. They’re excellent at meeting deadlines.

What did you find most impressive about them?

The Smith Mandel & Associates team is very proactive. We don’t have to tell them what to do because they know what their job is.

Are there any areas they could improve?

I can’t think of anything Smith Mandel & Associates could improve.

Any advice for potential customers?

It’s hard to answer this question because of the type of business Smith Mandel & Associates is. The things that work for me may not be the same for other people.

RATINGS

4.5

Smith Mandel & Associates LLP

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