We're a purpose-driven brand and digital agency that accelerates growth and transformation for organizations on a mission.
We are a deeply empathetic, values-driven company founded to make the world better for all.
We offer full-service brand, website, and communications that deliver insightful advice and superior assets for our clients. Everything we do is rooted in strategy and designed to remove barriers to your growth. We work across all platforms, media, and disciplines to bring a full-service communications team to you.
Our areas of expertise:
Strategy
Creative & Design
Content
Website Design & Development
Social
Marketing
Facilitation, Workshops, Focus Groups
Our Services:
Branding & Identity
Your brand tells your audiences why you matter to them. We clarify what’s unique about you and create foundational assets that help you tell a powerful and consistent story.
Logo Design
Brand Guidelines
Voice & Tone Guidelines
Print Design & Collateral
Writing & Content
Presentations & Pitch Decks
Websites & Digital
We build websites and tools with smart content strategy, beautiful design, and seamless technology.
Websites
SEO
Tune-Ups
Content Strategy
Email Marketing
Audits & Plans
When you’re not sure of the way forward, we can help. We conduct a thorough audit of your current state and surface strategic insights and recommendations for your website/SEO, brand, and marketing.
Design Audit & Plan: We review your brand across all channels to assess accuracy, consistency, and quality and deliver recommendations.
Content and Messaging Audit & Plan: We look at how well your brand and story come across your various channels and show you the way forward.
Web Performance Audit & Plan: How well is your website performing? We review everything from accessibility to SEO to email marketing to help you get things humming along and working for you.
Min project size
$10,000+
Hourly rate
$200 - $300 / hr
Employees
2 - 9
Year founded
Founded 2006
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$200 - $300
/hr
Rating for cost
4.7
/5
What Clients Have Said
Smith & Connors generally charges between $20,000 to $50,000 per project, offering good value through tailored, high-quality design and branding services. Clients appreciate their collaborative approach, effective communication, and the ability to meet tight deadlines, highlighting their commitment to quality and client satisfaction.
The team at Smith & Connors is noted for their collaborative approach, actively listening to client feedback and incorporating it into their work. This adaptability fosters strong partnerships and ensures client satisfaction.
Areas for Improvement in Project Overviews
While clients are generally satisfied, some have suggested that Smith & Connors could improve by providing more comprehensive project overviews during meetings to enhance client understanding of project status.
Clear and Strategic Communication
Smith & Connors excels in clear and strategic communication, guiding clients through their processes with ease. Their ability to articulate ideas and maintain open communication channels enhances client trust.
Impressive Handling of Tight Timelines
Smith & Connors have been commended for managing projects effectively even under tight deadlines. Their ability to deliver quality work within short timeframes is valued by clients who face time-sensitive challenges.
Adaptable to Client Needs and Challenges
Smith & Connors are praised for their adaptability, flexibly adjusting to client needs and challenges. This ability to pivot and respond to client-specific requirements is highly valued.
High Client Satisfaction and Repeat Business
Many clients express high satisfaction with Smith & Connors' work, leading to repeat engagements and referrals. Their ability to exceed expectations cements their reputation for reliability and quality.
"Smith and Connors offer a seamless and excellent client experience for teams who need high-quality deliverables."
Oct 30, 2020
Learning & Development Expert, Shoe Retailer
Anonymous
Verified
Retail
Beaverton, Oregon
10,001+ Employees
Online Review
Verified
Smith + Connors provided design services and web development for a shoe retailer. The team was in charge of creating a series of e-learning courses for the client's site.
Smith + Connors was able to create the project successfully. The courses were well received by the end-users. The team provided an effective workflow. They were responsive and collaborative throughout the engagement. Their design were effective and engaging.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I work at a shoe retailer as a Learning and Development expert, responsible for designing and delivering training to our internal teams.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Smith + Connors?
To create a series of e-learning courses compatible with our Word Press site.
What were your goals for this project?
Flexible e-learning modules and templates Seamless and delightful user experience Compatible with Word Press and Adobe Captivate
SOLUTION
How did you select Smith + Connors?
They came highly recommended from another team that had used their services.
Describe the project in detail.
Smith and Connors created a branded LMS experience along with content and design for 30 microlearning courses.
What was the team composition?
Account Director
Creative Director
Strategy Director/Writer
Technology Director
Developer
Art Director
Producer
Designer
Motion Graphics Designer
Administration
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The LMS and courses were well received by our target audience. We were able to serve teams across different time zones by offering on-demand courses. The experience that Smith and Connors designed was not only delightful and engaging but highly effective.
How effective was the workflow between your team and theirs?
Highly effective -- could not ask for a more responsive and collaborative team.
What did you find most impressive about this company?
Smith and Connors offer a seamless and excellent client experience for teams who need high-quality deliverables in a fast-paced and ever-changing environment. Their agility and quality of work is outstanding.
Are there any areas for improvement?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-11 of
11 Reviews
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