SmartSites

BACKGROUND

Please describe your company and position.

I am the Director of Ecommerce and Marketing of Brampton Technology

Describe what your company does in a single sentence.

Manufacters Chemicals for the Golf, Marine, and DIY markets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO Optimization

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company has been working with Smart Sites to grow our website, and they have provided nothing but quality work. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing webiste visits and sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables have been provided on time and are prepared with a high level or care and attention to detail

What was your primary form of communication with SmartSites?

In-Person Meeting

What did you find most impressive or unique about this company?

From the start, their team took the time to understand our business goals and tailored an SEO strategy that aligned perfectly with our vision.

A special shoutout to our account manager, Christen, who has gone above and beyond every step of the way. Her communication and knowledge make working with her super easy. She is always keeping us updated on what’s happening and why. Christen is incredibly knowledgeable, detail-oriented, and truly invested in our success. Whether it's technical SEO improvements, content strategy, or analytics reporting, she handles everything with professionalism and care. Thanks to Smart Sites and Christen, we've seen significant improvements in our organic traffic, keyword rankings, and overall online visibility. Highly recommend Smart Sites to any company looking to take their digital presence to the next level!

Are there any areas for improvement or something SmartSites could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Bulletproof Zone

Describe what your company does in a single sentence.

Bulletproof Zone is an online store that offers high-quality personal protection gear, including bulletproof vests, backpacks, and tactical equipment for civilians, professionals, and agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• We hired SmartSites to help improve our online visibility, drive more qualified traffic, and increase e-commerce sales through targeted digital marketing.

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartSites handled our digital marketing, including SEO, Google Ads, and email campaigns, with key deliverables such as improved search rankings, ad performance reports, and regular campaign updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw higher website traffic, better search rankings, and a noticeable increase in online conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and organized. They delivered on time and were quick to respond whenever we had questions or needed support.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

I’ve had a great experience working with Christen and the team at SmartSites. Christen is sharp, responsive, and always on top of things. She makes the process easy and keeps everything moving. She’s handled our questions quickly and clearly, and it’s been a smooth experience overall. I confidently recommend SmartSites to anyone looking for a capable, reliable digital marketing partner.

Are there any areas for improvement or something SmartSites could have done differently?

Overall the experience was positive so far

BACKGROUND

Please describe your company and position.

I am the VP of Marketing of Hemisphere Companies

Describe what your company does in a single sentence.

We are a small PE firm that owns family-centered businesses including a swim school, a Spanish immersion daycare, and restaurants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Optimize our digital campaigns
• Increase quality leads
• Increase conversions

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Search engine optimization (SEO) which may include, but is not limited to:
One Time:
- Keyword & Competitor Research
- Website Plan (URLs, Headers, Titles, Metas)
- Technical SEO Audit
- Citation Audit, Broken Links Checks, Backlink Audit & Link Building Strategy
- Google and Bing Maps setup
- Google Search Console and Bing Webmaster tools setup

Pay Per Click (PPC) Management on Google & Facebook/IG which may include, but is not limited to:
- Keyword Research and Strategy
- Competitor Research
- Campaign Setup (Ad Creation)
- Ongoing Optimizations (Bid Management, Keyword Refining)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased monthly lead volume in two businesses and decreased CPC.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Luna, Darius and Peter are amazing at responding to our needs, communicating optimizations, and are very thorough in our bi-weekly connects. I don't worry about timelines or deadlines with them as partners.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

SmartSites' responsiveness is commendable. We have an acknowledgement or response in less than 12 hours.

Are there any areas for improvement or something SmartSites could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO of Fetching Foods

Describe what your company does in a single sentence.

We are a direct to customer manufacturer of ultra-premium food for dogs and cats using whole, fresh human-grade ingredients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

Digital Marketing

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've been working with Cindy Hoang and the team at SmartSites, and the experience has been outstanding. Cindy is clearly an expert in her field. The amount of detailed setup and tuning she has undertaken for our digital marketing strategy has been significant, and her approach is both professional and insightful.

What's most impressive are the results. In less than two weeks, we are already seeing the needle move in a positive direction. It's rare to see such an immediate impact. We are incredibly optimistic and genuinely excited to see what happens when the full strategy she designed is underway. If you're looking for a digital marketing partner who delivers results and is a pleasure to work with, we highly recommend Cindy and SmartSites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CPC, sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time or ahead of schedule.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick results, thoroughness of their work, dedication to our success.

Are there any areas for improvement or something SmartSites could have done differently?

It's early in the process; we're less than a month in.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Auto Metal Direct

Describe what your company does in a single sentence.

Manufacture restoration parts for classic muscle cars and trucks

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• PPC advertising
• SEO improvements

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PPC revamping and optimization to achieve a minimum of 7X ROAS

SEO Optimization 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing and probably too early to measure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outstanding Partnership with Anthony and Isaah at SmartSites! 

Working with Anthony and Isaah at SmartSites has been an exceptional experience from day one. Despite being a new account, they've treated us like a priority client and consistently delivered results that exceed our expectations. Both demonstrate deep expertise in digital marketing strategy, taking time to understand our business goals rather than just implementing generic tactics. Their proactive communication keeps us informed every step of the way, and they're always responsive when we need guidance. We've seen measurable improvements in our online presence and lead generation since partnering with them.

Anthony and Isaah truly feel like extensions of our team with their partnership mentality and genuine investment in our success. They consistently deliver what they promise, when they promise it - a rarity in this industry. Their innovative ideas and reliable follow-through have made our digital marketing efforts more effective and much less stressful to manage. SmartSites is fortunate to have such dedicated professionals representing their company, and I highly recommend specifically requesting to work with Anthony and Isaah if you're looking for a marketing partner who will truly care about your success.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Follow up, follow through, innovative ideas that seem to fit our company goals and culture

Are there any areas for improvement or something SmartSites could have done differently?

not yet

BACKGROUND

Please describe your company and position.

I am an executive of Star Lift LLC

Describe what your company does in a single sentence.

Star Lift installs, services, and maintains stairlifts and accessibility solutions to help people safely navigate their homes and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Increase qualified leads and customer inquiries through improved digital marketing and targeted online campaigns.
• Enhance Star Lift’s online presence and brand visibility with a modern, optimized website and stronger search rankings.
• Drive measurable revenue growth by improving conversion rates and streamlining the customer journey across digital channels.

SOLUTION

How did you find SmartSites?

Can't remember

Why did you select SmartSites over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work – SmartSites for Star Lift LLC (Advertising Focus)

1. Paid Search Advertising (Google Ads & Related Platforms)

Develop, launch, and actively manage pay‑per‑click (PPC) campaigns targeting high‑intent keywords related to stairlifts, installations, and accessibility services in our service regions.
Create compelling ad copy and configure ad extensions to maximize visibility and click‑through rates.
Continuously monitor and adjust bidding strategies, budgets, and targeting parameters to improve cost efficiency and lead quality.

2. Campaign Optimization & Conversion Tracking

Set up conversion tracking to measure calls, form fills, and quote requests generated from ads.
Perform ongoing A/B testing on ad creatives and landing pages to improve conversion rates.
Optimize audience targeting and geographic focus to ensure ads reach the most relevant prospects.

3. Reporting & Strategic Insights

Provide regular reports detailing key performance metrics, including impressions, clicks, conversions, cost per lead, and return on ad spend (ROAS).
Offer actionable recommendations based on performance data, seasonal trends, and business goals.
Meet periodically to review progress and align on future advertising strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

✅ Increased Lead Volume:

A significant rise in inbound leads (calls, form submissions, quote requests) directly attributable to paid ads.
✅ Improved Cost Efficiency:

Reduced cost per lead (CPL) through ongoing optimization.
✅ Higher Conversion Rates:

Landing page and ad optimizations led to more site visitors converting.
✅ Increased Market Reach:

Expanded visibility in targeted regions, resulting in more impression share and brand exposure.
✅ Revenue Impact:

Leads generated through ads directly contributed to booked jobs and revenue growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management & Responsiveness
SmartSites demonstrated excellent project management throughout our engagement. They were highly organized, setting clear timelines for campaign launches, optimizations, and reporting — and consistently delivered on time or ahead of schedule. Our account manager, Richard Gideon, stayed in regular communication with us, promptly addressing questions, providing updates, and adjusting strategies based on our feedback or shifting business needs. Their responsiveness and proactive approach made it feel like we had an in‑house advertising team fully aligned with our goals.

Ask ChatGPT

What was your primary form of communication with SmartSites?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about SmartSites was their combination of deep expertise and truly personal service. Unlike many agencies that feel distant or generic, SmartSites—through our account manager Richard Gideon—took the time to understand our specific industry, service regions, and customer base. They didn’t just run ads; they tailored every campaign to our goals, proactively suggested improvements, and backed everything with clear data. That level of care and customization made them stand out as a partner who genuinely invests in our success.

Are there any areas for improvement or something SmartSites could have done differently?

Overall, our experience with SmartSites has been excellent, and there’s very little we would change. If anything, we would have appreciated even more proactive sharing of new advertising opportunities or experimental campaign ideas as our engagement matured. While they were highly responsive to our needs, occasionally receiving a bit more forward‑looking insight—such as emerging ad platforms, seasonal promotion suggestions, or advanced audience targeting options—could have added even more value.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Monster Tree Service

Describe what your company does in a single sentence.

Residential and commercial tree service company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Generate more qualified leads

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a partner agency to help us get our phones ringing and email form fills with qualified and serious buyers in our competitive industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We track how many leads we get from online form fills and LSA ads versus other paid or organic advertising. We had an agency prior to SmartSites that had taken 5 months and gottne us only 37 leads. In only our second month with SmartSites, not even a full two months to be fair, they had gotten us 22 leads alone, and we're still in the learning phase and ramp up!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Julian is always prompt to reply to emails and he scheduled bi-weekly meetings so we could discuss what he's seen over the two week period and make suggestions to increase leads!

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

The fact that they seem to be able to deliver what you ask for! I know it's early days but with marketing that makes them even more impressive, since everything is usually on a lag with any new marketing attempts/agencis, this is the learning and ramp-up, and I am so excited to see what's to come!

Are there any areas for improvement or something SmartSites could have done differently?

Not yet!

BACKGROUND

Please describe your company and position.

I am an executive at BHlue Events LLC

Describe what your company does in a single sentence.

We are a premier travel management company specializing in luxury adult vacations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO
• Website Cleanup / Broken Links

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• travel services

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted thorough keyword and competitor research, citation audits, and broken link checks, while also offering content strategy recommendations tailored to my business. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each month, I received detailed marketing reports that analyzed my website traffic and performance, giving me clear insight into what was working and what needed attention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Each month, I received detailed marketing reports that analyzed my website traffic and performance, giving me clear insight into what was working and what needed attention.

The team also worked on various content updates and created new page content that aligned with my goals. My project manager, Axelle, was consistent with communication, always keeping me informed on current tasks and next steps.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The professionalism and communication regarding the various projects were impressive.

Are there any areas for improvement or something SmartSites could have done differently?

Sometimes it was a challenge connecting with the offshore team but definitely understandable since we work in different time zones but it worked out accordingly.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Berman Physical Therapy

Describe what your company does in a single sentence.

Help people to move better, avoid needless surgeries and medcations while maintaining a high quality of life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Asses current performance
• Advise with outlined opportunities
• Exceed performance in leads, quality control, blogs, etc

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Blog creation, posting, designing, marketing, researching, SEO services, website management, back end management, google ad development and marketing. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each period, we were emailed a detailed report with the performance of the SmartSite services and a comparable measurement to previous reports and compeditors. They also montoroed competition for us. Our leads and lead quality were siginificantly improved, our SEO optimization improved, our blogs all around improved, our back end of things improved. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With patience, positivity, and urgence. Whenever I had a question and reached out, the Smartsite team was quick to respond and qas quick with solutions. Tori especially went above and beyond for my team and myself. When we added a new team member to our in office location, Tori was one of the first to hop on a call to introduce herself as well as what her role is to help get our new teamate all caught up! 

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The knowledge and work ethic. The ability for each department to be able to in depth explain complexities in their scope of work with us in a way that is digestible and understandable is much appreciated. Tori is quick to respond and gets the work DONE! My experience with the company has been impressive. I recommend them, and especially Tori to others!

Are there any areas for improvement or something SmartSites could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am the Program Manager of a waste transportation company.

Describe what your company does in a single sentence.

Our company is a federal contractor that provides waste transportation and facilities support services nationwide 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO Optimization
• Social Media Managment

SOLUTION

How did you find SmartSites?

• Online Search
• Clutch Site

Why did you select SmartSites over others?

• High ratings
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes monthly reporting with detailed analytics to track key performance metrics and ensure transparency on all ongoing digital efforts. Additionally, we conduct weekly progress meetings focused on website development, providing status updates, addressing any roadblocks, and aligning on upcoming tasks to ensure the project remains on schedule and aligned with our goals. All tasks at the lowest leveled are shared via the companies CRM program.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social Media Growth: Increased follower count and engagement rates across platforms due to consistent and creative content managed by Kymber.

Analytics Insights: Monthly reporting has provided actionable insights, helping us refine strategies based on traffic sources, page performance, and audience behavior.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SmartSites has demonstrated strong project management throughout our engagement. While our website project timeline has experienced a few delays on our end, their team has been extremely understanding and flexible. They’ve met us at every turn with clear communication, timely updates, and a solutions-oriented mindset.

Despite the scheduling shifts, SmartSites continues to deliver on key milestones such as social media content, analytics reporting, and planning sessions. 

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about SmartSites is their ability to combine creative execution with strategic thinking. They don’t just produce content—they take the time to understand our brand, goals, and audience, and tailor their approach accordingly.

Their team communication is seamless, and they’ve been incredibly responsive and adaptable throughout the process. We especially appreciate their proactive mindset—bringing ideas to the table, offering solutions, and keeping us moving forward even when internal delays occurred on our side.

Kymber, in particular, has been a standout—her creativity, consistency, and professionalism in managing our social media has truly elevated our brand presence.

Are there any areas for improvement or something SmartSites could have done differently?

Areas for Improvement:
Overall, our experience with SmartSites has been very positive. One area for potential improvement would be establishing clearer and more structured project timelines, particularly for larger initiatives like website development. While the team has been flexible and responsive—especially during delays on our end—more defined milestone dates and deliverable tracking could help streamline progress and set clearer expectations moving forward.

That said, their willingness to adapt and communicate openly has helped maintain momentum despite timeline shifts.