SmartSites

BACKGROUND

Please describe your company and position.

I am the Founder of Rabbit

Describe what your company does in a single sentence.

Logo Design Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO service

SOLUTION

How did you find SmartSites?

Online Search, Clutch Site

Why did you select SmartSites over others?

High ratings

What was the size of SmartSites’s team?

2-5 Employees

What was your primary form of communication with SmartSites?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

I have hired Smartsites for SEO service, but also I have received suggestions on what to add/change on the website, and everything is perfect! Thanks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Katie is an amazing person to work with, She is truly an expert for SEO. Also I have received suggestions on what to add/change on the website, and everything is perfect! Thanks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Katie is an amazing person to work with, She is truly an expert for SEO. Also I have received suggestions on what to add/change on the website, and everything is perfect! Thanks

What did you find most impressive or unique about this company?

I got an account where I am able to check progress on tasks, it’s really amazing! Thanks

Are there any areas for improvement or something {provider_name} could have done differently?

Everything is perfect!

BACKGROUND

Please describe your company and position.

I am the Web Manager of (a/an) Consumer products & services

Describe what your company does in a single sentence.

We are a manufacturer in business of wellness products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO
• Google Ads

SOLUTION

How did you find SmartSites?

• Referral
• Other

Why did you select SmartSites over others?

Great culture fit

What was the size of SmartSites’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They did SEO growth and content development for blogging. Recommendations to site optimization and Ad Placement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• SEO Growth
• Google ad purchases
• Ranking keywords

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly meetings that structured our agenda and what was needed for that week.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

They knew our brand and how to move forward.

Are there any areas for improvement or something SmartSites could have done differently?

Ad placement was a struggle but it was our brand of choice we were focusing on and wish we were able to exercise more sales.

BACKGROUND

Please describe your company and position.

I am the CEO of Dixie Belle Paint Company

Describe what your company does in a single sentence.

Manufacture, Distribute, Wholesale and sell to Consumers, furniture/home decor paint and accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• SEO optimization

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Good value for cost
• Company values aligned

What was the size of SmartSites’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing SEO optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• n/a

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very detailed and responsive. They started immediately and were ready to get started.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

I was very nervous starting with Smartsites because I've had very bad experiences with these types of companies in the past. I can honestly say I've been pleasantly surprised and very happy with SmartSites' work. Their communication, ability to stay on task, attention to detail, and being a part of our team have been wonderful to experience.

Seung-Woo has our best interests at heart and has made himself very available to answer any questions we have. I feel like we are in good hands with him, and I really appreciate all he's done for us. I recommend working with both Smartsites and Seung-Woo.

Are there any areas for improvement or something SmartSites could have done differently?

so far so good

BACKGROUND

Please describe your company and position.

I am the Owner of Tidepieces

Describe what your company does in a single sentence.

Design, manufacture and market tide clocks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Optimize key words
• Rewrite text as needed to improve search results
• Suggest link building strategies

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

• Edit and add key words.
• Rewrite duplicate text.
• Edit tags and links as needed.
• Suggest and implement link-building strategies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• clicks
• click-through rate
• Google placement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very professional and prompt. Stated timelines met.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're experienced enough to hit the ground running on a project without scrambling around.

Are there any areas for improvement or something SmartSites could have done differently?

Would have been useful to speak directly to certain team members rather than go through someone but in the end communication was effective and goals achieved.

BACKGROUND

Please describe your company and position.

I am the owner of Chanour Wholesale Jewelry

Describe what your company does in a single sentence.

Wholesale Fashion Jewlery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• More customer.
• More sales.

SOLUTION

How did you find SmartSites?

Other

Why did you select SmartSites over others?

• High ratings
• Close to my geographic location
• Pricing first our budget
• Great culture fit
• Company values aligned

What was the size of SmartSites’s team?

2-5 Employees

What was your primary form of communication with SmartSites?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• more website traffic and sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

he is great.

What did you find most impressive or unique about this company?

They are friendly and honest.

Are there any areas for improvement or something SmartSites could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Director of Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites?

We hired SmartSites to help us with lead generation.

SOLUTION

How did you select this vendor?

Through a recommendation and meeting with the project team. Zach has been an all-star and actively helps drive value month after month.

Describe the scope of their work in detail.

Create ad copy and marketing campaigns across different platforms.

What was the team composition?

I worked closely with Zach and occasionally checked in with the executive team. Zach felt like an extension of our company and a true team player. He takes feedback well and helps drive value.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Like any project, it takes time to define the issue and work toward a solution. SmartSites explained this to us and made us a part of the creative process. We were encouraged to keep a continuous feedback loop so we could refine the campaigns. We got better quality leads over time.

How effective was the workflow between your team and theirs?

Very effective! Meet weekly or monthly depending on changing needs. Zach was very accommodating with his schedule and provided ad hoc meetings as needed.

What did you find most impressive about this company?

I like that I only have to talk to one person to get stuff done!

Is there any area for improvement or anything that could have been done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

Creative studio manger for a fashion & sneaker boutique

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Digital marketing and the goal was to increase revenue from PPC ads and SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Researched multiple agencies and interviewed a few - deciding factor was SmartSites overall enthusiasm and skill set.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Facebook ads, PPC ads, SEO (organic) optimization

How many resources from the vendor's team worked with you, and what were their positions?

2, Chris (SEO) and Zach (PPC)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

high ROI adn ROAS

How effective was the workflow between your team and theirs?

Very effective and timely, they are always responsive and receptive to feedback

What did you find most impressive or unique about this company?

We're amazed by their commitment to making our wishes come true.

Are there any areas for improvement or something they could have done differently?

Understanding brand guidelines and direction

BACKGROUND

Please describe your company and your position there.

We are a Full Service Advertising Agency which I own.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

We hired SmartSites initially to help realize a market for us to provide better SEO. Upon completion and success, we expanded to SEM, Social and Programitic. We expect to 2X + spending with SmartSites in 2023

SOLUTION

How did you select this vendor and what were the deciding factors?

Selection was based on capabilities, experience and transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

• SEO - over 100 active clients achieving 50% - 100% in Organic Traffic growth
• SEM - over 100 clients ever improving SEM performance measured by click volume, conversions and sales
• Social - over 50 clients revamping Social presence and increasing Audience and Engagement

How many resources from the vendor's team worked with you, and what were their positions?

Our Client Services Team works daily with 5 key people at SmartSites:

• Founder
• Customer Services
• Social Members
• Accounting

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

• 50% - 100% Organic Traffic growth
• Ever improving SEM performance with every client - clicks, conversions and sales
• Improved Social presence and engagement

How effective was the workflow between your team and theirs?

Extremely effective! We have even incorporated many of the management processes within our agency with excellent results

What did you find most impressive or unique about this company?

Founders are very impressive: super industry knowledge, capabilities and experience and genuinely interesting and engaging people. A true pleasure to work with

Are there any areas for improvement or something they could have done differently?

No, they were beyond all expectations.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director of an Automotive Dealership group. We have five rooftops.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

SEO and PPC. Our goals were to keep growing traffic every month and SmartSites makes sure we continue to do so.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about them from a colleague. Our deciding factor was what they promised to deliver, and they haven't ever fallen short of it once.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They do our SEO content writing every month and manage all our PPC campaigns. They send us detailed reporting every month that we're always happy with.

How many people from the vendor's team worked with you, and what were their positions?

Three. The Co-Founder, the PPC Analyst, and the Billing Specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every month we continue to grow in results and traffic.

Describe their project management style, including communication tools and timeliness.

They are amazing. Always helpful, always on time.

What did you find most impressive or unique about this company?

It doesn't feel like we're working with a vendor - it feels like a partnership.

Are there any areas for improvement or something they could have done differently?

No - they are amazing in all aspects.

BACKGROUND

Please describe your company and your position there.

Employment Law Firm. Owner and lead attorney.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SmartSites, and what were your goals?

Development, PPC, SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Months of research both online and word of mouth; numerous interviews of prospective companies.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Comprehensive web development, content creation, and PPC keyword analysis and management.

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great conversion rates; paying for itself multiple times over.

Describe their project management style, including communication tools and timeliness.

Immediately responsive; multiple agents ready for each aspect of the project.

What did you find most impressive or unique about this company?

Consistency in each and every area including development, management, customer service, billing, and comprehensive support.

Are there any areas for improvement or something they could have done differently?

They've been thoroughly responsive to each and every request and comment I've made.