CRM Consulting and SI
$1,000,000 to $9,999,999
Jan. 2022 - Ongoing

2.0

Quality: 3.0

Schedule: 2.0

Cost: 1.0

Willing to Refer: 0.5

"They never delivered on time; in fact, they still need to deliver items."

Jul 8, 2023

IT Manager, Widgets WWC

Scott Wrenkovich

Manufacturing
Indianapolis, Indiana
1,001-5,000 Employees
Online Review

Slalom Consulting provides Salesforce integration services for a widget production company. The team is responsible for combining seven different sources of Salesforce data into one instance.

Slalom Consulting has failed to deliver the project on time and met deadlines, falling short of the client's expectations. The client is currently awaiting the delivery of the agreed-upon items from the service provider. The client is dissatisfied with the partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the IT Manager of Widgets WWC

Describe what your company does in a single sentence.

We make widgets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slalom Consulting to accomplish?

Sales Force integration

SOLUTION

How did you find Slalom Consulting?

dont know

Why did you select Slalom Consulting over others?

dont know why they were chosen

How many teammates from Slalom Consulting were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Combine 7 different sources of salesforce data into 1 instance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

That all 7 different companies would be combined into 1 salesforce.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They never delivered on time; in fact, they still need to deliver items.

What was your primary form of communication with Slalom Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

The most "impressive" was that Slalom made all these ridiculous deadlines that nobody on the client side could ever meet. It was always that we were late and they used that as their excuse.

Are there any areas for improvement or something Slalom Consulting could have done differently?

In my capacity as an it manager, I would never do business with this company again

RATINGS

2.0

Slalom Consulting

Strategy.Expertise.Results

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