Sinaptic

BACKGROUND

Please describe your company and position.

I am the Head of Technology of Thomascook

Describe what your company does in a single sentence.

Online Travel Agent selling Packages and Hotel Only offering to UK and EU customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GromyCO to accomplish?

• Solution Architecture
• SRE / Devops Consultancy

SOLUTION

How did you find GromyCO?

• Referral
• Other

Why did you select GromyCO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from GromyCO were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Monitor existing integrations and be able to identify possible problems
• Analyse and diagnose problems raising issues through the necessary channels
• Work with all areas of the business and development teams to ensure that any new integrations or enhancements are designed and implemented efficiently
• That solutions implemented utilise the best technologies and follow best practices
• Excellent problem solving ability with the ability to monitor trends and spot/analyse exceptions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I recently had the pleasure of utilizing the services of GromyCo Services, and I must say, it was an exceptional experience from start to finish. This company truly exceeded my expectations with their professionalism, expertise, and commitment to customer satisfaction.

The expertise and skill demonstrated by Julius was truly impressive. He displayed an in-depth knowledge of Architecture and was responsible for the Enterprise Design of the Thomascook OTA platform. He led the Devops and SRE practices and set the foundation for a successful operations team. He designed Thomascook's RPA solution and provided excellent consultancy towards their Security practices as well

Overall, my experience with GromyCo was outstanding. I would highly recommend GromyCo to anyone in need of their services, and I will certainly be utilizing their services again in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement, Julius maintained a high level of professionalism. He worked diligently, demonstrating a strong work ethic and a commitment to delivering the best possible outcome and was always ahead of time in terms of delivery of tasks

What was your primary form of communication with GromyCO?

Virtual Meeting

What did you find most impressive or unique about this company?

Moreover, they demonstrated excellent problem-solving skills and approached tasks with a proactive and solution-oriented mindset. His ability to adapt to changing circumstances without compromising on quality was truly impressive.

Are there any areas for improvement or something GromyCO could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Chief IT Architect of Temabit, Fozzy Group

Describe what your company does in a single sentence.

Fozzy Group is a second and third biggest retail networks in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GromyCO to accomplish?

• Help to create High Level Architecture (HLA) vision regarding our next gen loyalty platform

SOLUTION

How did you find GromyCO?

Recruitment process

Why did you select GromyCO over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from GromyCO were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

High Level Architecture (HLA) document to describe the strategy, component and BPMN for envisioned next gen loyalty system. The HLA document has been developed in cooperation with in-house architecture and existing loyalty platform teams. In fact, we were out-of-resources and decided to hire pick-resource to address the capacity issue. Collaboration was successful and we have delivered the HLA in time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Primary deliverable was the HLA document - done. HLA presented to top-management and agreed - done.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was regular and efficient, feedback loops short and professional. Everything was good.

What was your primary form of communication with GromyCO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their quick reaction and proactive position.

Are there any areas for improvement or something GromyCO could have done differently?

I believe everything was done well.