Simor Soft

BACKGROUND

Introduce your business and what you do there.

I'm a healthcare administrator at Empower Health, a fitness company that helps individuals take control of their health and well-being through personalized healthcare services and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Simor Soft?

We wanted to streamline our daily operations, reduce manual administrative tasks, and improve efficiency through a customized software solution.

SOLUTION

What was the scope of their involvement?

Simor Soft has helped us automate several manual processes, saving our team time and improving our daily operations. The team has also customized the software based on our specific needs and is flexible in making adjustments whenever we request changes. For example, Simor Soft has helped us automate inventory tracking, sales and invoicing, and financial reporting through their ERP system. The team has also customized several workflows to fit our business needs, reducing manual data entry and saving us time.

What is the team composition?

We work with two teammates from Simor Soft.

How did you come to work with Simor Soft?

We found Simor Soft through an online search and a referral. We chose them over other options because they were close to our geographic location, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We've spent around $10,000–$50,000.

What is the status of this engagement?

We started working with Simor Soft in April 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've tracked project progress weekly through Azure DevOps, where we can create tickets, monitor tasks, and follow up on changes. This has given us clear visibility into the development process. Simor Soft's ERP system has also helped us reduce manual work and improve our daily efficiency. For example, we've achieved over a 70% improvement in efficiency by automating manual processes through Simor Soft's ERP system. This has significantly reduced repetitive tasks, saved our team valuable time, and improved our daily operations.Moreover, we've noticed cost savings by reducing manual administrative work and improving overall efficiency. The ERP system has also helped minimize data entry errors, making our daily operations more accurate and organized. The dashboards and KPIs have been particularly useful, giving us better visibility into business performance, helping us track progress, and make more informed decisions.

How did Simor Soft perform from a project management standpoint?

Simor Soft has managed the project professionally and kept us informed throughout the process. We have access to Azure DevOps to track progress, create tickets, and request changes. The team's communication is clear, and they're responsive to our feedback. Simor Soft has delivered on time and is flexible with our customization requests.

What did you find most impressive about them?

What we've been most impressed with is Simor Soft's quick response time and availability. The team is always easy to reach, responds promptly to our questions, and is ready to help whenever we need support or request changes.

Are there any areas they could improve?

Overall, we've had a positive experience. One area for improvement would be providing more detailed user documentation and tutorials to help our team get familiar with new features more quickly.