Silk Road Professionals

BACKGROUND

Please describe your company and position.

I am the Principle Architect of Koble Systems

Describe what your company does in a single sentence.

We are passionate about partnering with small businesses by providing an ERP platform and professional services to facilitate business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silk Road Professionals to accomplish?

• Software development for our ERP software

SOLUTION

How did you find Silk Road Professionals?

The partnership was created from together from the start.

Why did you select Silk Road Professionals over others?

• Good value for cost
• Company values aligned

How many teammates from Silk Road Professionals were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a large business software (ERP) and platform. Our old software was completely rewritten with modern technology and a they created a cloud solution. They created a framework and platform that other 3rd party developers can customize. 
They created the following business features in the software: Financial management, inventory management, purchasing and sales functionality, and labor management. They continue to develop more features to build out a full ERP system and platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Projects were completed and sent to the customer with minimal amount of defects. The customer feedback has been positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They use the SCRUM method of managing projects. They keep us posted on the progress and finish the work that is planned in the beginning of the sprints. I have daily meetings with them. Overall the communication is very collaborative. They do well with communication.

What was your primary form of communication with Silk Road Professionals?

Virtual Meeting

What did you find most impressive or unique about this company?

They do well with hiring talented people. They have an emphasis on learning. From their learning program, they pick good hires.

Are there any areas for improvement or something Silk Road Professionals could have done differently?

Senior developers are more difficult to retain. Our domain is large and requires a lot of education, therefore senior developers are high value.

BACKGROUND

Please describe your company and position.

I am the Manager of Paragon Computing Solutions LLC

Describe what your company does in a single sentence.

ERP Software solutions for metal rollformers and metal building component distributors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Silk Road Professionals to accomplish?

• 1. Create a mobile application for the Paradigm ERP system, enabling access to key features.
• 2. Expose ERP Features – Create features like delivery, tasks, trips, and receipt reports accessible on mobile

SOLUTION

How did you find Silk Road Professionals?

Referral

Why did you select Silk Road Professionals over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Silk Road Professionals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed the Paradigm Mobile app and provided ongoing support and enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. End User Adoption and usage of the mobile app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on schedule and the team is very responsive

What was your primary form of communication with Silk Road Professionals?

Virtual Meeting

What did you find most impressive or unique about this company?

They are committed and continue to demonstrate their ability to develop high quality software.

Are there any areas for improvement or something Silk Road Professionals could have done differently?

The have met all expectations.