Signature Video Group

BACKGROUND

Introduce your business and what you do there.

I’m the director of product marketing for a customer experience (CX) solutions company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We hired Signature Video Group for video production services. 

SOLUTION

What was the scope of their involvement?

We started with a kick-off call and assembled a series of questions to ask during interviews. Signature Video Group scoped out the location for the interviews and took care of everything from there; this included providing equipment, lighting, all aspects of production, postproduction, audio mixing, closed captions, and editing. 

Their team filmed for three days, completed 14 testimonials, and put together 16 videos. The videos are client testimonials that we use to increase the awareness of our company and sales. Signature Video Group also put together a sizzle reel, highlight reel, and footage of our CEO discussing a product. 

What is the team composition?

We worked with four individuals, including Chris (Executive Creative Director & Brand Storyteller), Rachel (Producer), another producer, and a senior account manager. 

How did you come to work with Signature Video Group?

We’ve been using their services for years. 

How much have you invested with them?

We spent about $30,000 CAD (approximately $22,000 USD). 

What is the status of this engagement?

We worked together between October–November 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They consistently produce high-quality work, and because of that, we will continue to use their services. The deliverables exceeded our expectations, and we’ve had great external feedback. 

How did Signature Video Group perform from a project management standpoint?

The team delivered on time and within budget. Signature Video Group was flexible and accommodating to our schedule. We primarily communicated via phone calls and emails and met in person. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Chris; he was incredible to work with and goes above and beyond. 

What did you find most impressive about them?

Signature Video Group did a great job of making our customers feel comfortable and look good. Their team provided an ideal environment to get the best out of everyone they worked with. They were easy to collaborate with, and we’ll continue to work with them. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Film as many videos as possible instead of completing one-off projects. It’s a lot easier for everyone involved if you optimize the filming time and ensure that everything is as simple as possible logistically. 

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of an investment counseling firm. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We hired Signature Video Group for video production services. 

SOLUTION

What was the scope of their involvement?

We started with meetings where they took the time to understand our business and the industry. After that, they put together a storyboard and proposed the creative work, including venues and the kind of videos we wanted to develop. Signature Video Group created three videos that ranged between 2–6 minutes for our organization. Their team also put together a library of other video material we can use on social media in the future. 

What is the team composition?

We worked with 3–7 individuals. 

How did you come to work with Signature Video Group?

We found Signature Video Group online. 

How much have you invested with them?

We spent around $40,000 CAD (approximately $30,000 USD). 

What is the status of this engagement?

We worked together between July–November 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The videos Signature Video Group created absolutely met our expectations and were exactly what we needed. We would not hesitate to use their services again. 

How did Signature Video Group perform from a project management standpoint?

They were extremely responsive and quick to take action. Signature Video Group delivered everything on time and within budget. We communicated via email and Zoom. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Chris (Executive Creative Director & Brand Storyteller), Samantha (Senior Account Manager), and Rachel (Producer). 

What did you find most impressive about them?

We were impressed with Signature Video Group’s willingness to take the time to understand our business and industry. Their team was creative, and we appreciated their ability to develop something unique. 

Are there any areas they could improve?

There’s nothing that we can come up with at this point. 

Do you have any advice for potential customers?

Be open about what you’re looking for. 

BACKGROUND

Introduce your business and what you do there.
I’m the associate sales director for a media production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?
Signature Video Group provides us with creative and video strategy services. We’ve worked with them on fulfilling the needs of our customers for multiple projects. 

SOLUTION

What was the scope of their involvement?
Signature Video Group works with us on parts of the video production process. They come up with the creative aspects of video production, such as working on the conceptualization and understanding the visualization needs of the project.
Our projects usually begin with the ideation of what the video should look like and understanding what our customer has in mind. We then come back to the customer with creative ideas, suggestions, and recommendations.
After that, we begin scripting and storyboarding the concept. We then produce and develop the assets required. This involves shooting the video and putting together everything. We then work on postproduction and get the video ready for the customer, who will then give the final approval for the deliverable. The videos we produce are typically between 60–120 seconds long for corporate and brand awareness videos.
What is the team composition?
I’ve worked with three teammates from Signature Video Group for our projects. Chris (Founder & Creative Director) is the creative lead. Rachel (Producer) and (Senior Account Manager) are also involved.
How did you come to work with Signature Video Group?
Signature Video Group found us when they needed creative animation work for one of their customers. They reached out to us for their project. After some time, we started hiring them to work on our projects. We appreciated their thinking process, which made our collaboration easy from the start. They were creative and pro-storytelling, so we decided to partner with them on our projects.
How much have you invested with them?
We’ve invested around $50,000–$70,000.
What is the status of this engagement?
The partnership started in January 2022, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
The quality of Signature Video Group’s work is great. We’ve received great feedback from our customers on the videos we’ve done together. Overall, the team has been amazing. Our customers truly appreciate the creativity and quality delivered to them. We’ve also appreciated the ease with which the production process has been done, considering that production processes are complex.
How did Signature Video Group perform from a project management standpoint?
Their project management has been great, and they communicate well with us. Our team follows strict timelines and provides time estimates to our customers. We’ve always met those estimates with Signature Video Group’s help; we haven’t had to ask for extensions. On top of that, we’ve always stayed within our budget.
What did you find most impressive about them?
The amount of creativity they bring to the table is one of their greatest strengths. After working with them for some time, their creativity has become even better. Our collaboration has become much smoother, and their creative work is better than ever.
Are there any areas they could improve?
No, there aren’t any.
Do you have any advice for potential customers?
Understand that good creative work comes with a price. Besides that, reach out to Signature Video Group when you have time to spend on the creative process. This process requires time, and it doesn’t happen overnight. Given that, it’s best to contact them when you have some buffer time — reach out to them earlier than later.

BACKGROUND

Introduce your business and what you do there.

I’m the producer and general manager of Green Yonder Creative.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

I needed a local partner to support me with video equipment and crew for an end client’s project since the project required me to travel to Canada, and it was difficult to travel to a different country with my video equipment. Signature Video Group provided video production and production support services during my travel.

SOLUTION

What was the scope of their involvement?

Signature Video Group assisted me in the production of corporate videos for an end client; each video was between 2–3 minutes long. The videos showed vignettes of our end client’s business, and Signature Video Group supported the pre-production and shooting process. My company managed the video’s postproduction, and Signature Video Group held onto the footage and ensured it was transferred appropriately. 

What is the team composition?

I worked with 6–7 teammates from Signature Video Group, including Chris (Founder & Creative Director), producers, a director of photography, a camera operator, and an audio technician.

How did you come to work with Signature Video Group?

I found Signature Video Group through a Google search. 

How much have you invested with them?

I invested around $150,000 with Signature Video Group.

What is the status of this engagement?

We worked together from July–August 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The videos were recently launched, and our end client saw a significant rise in brand awareness. Since its launch, the video has had thousands of views, and Signature Video Group’s work was top-notch. Finding a partner that could produce the desired results in the required timeframe was pretty refreshing. 

How did Signature Video Group perform from a project management standpoint?

We communicated well, and Signature Video Group stayed within the budget we had agreed on. We had several verbal communications, and Signature Video Group was on the same page as us very quickly. We also communicated through phone calls, email, and Zoom calls.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give a shoutout to Chris’ work.

What did you find most impressive about them?

I was mostly impressed with the video’s image quality.

Are there any areas they could improve?

I can’t think of anything for Signature Video Group to improve on — the project went well. 

Do you have any advice for potential customers?

I recommend potential customers focus on the product’s quality rather than the project’s price. When we’re looking for premium products, sometimes we get hung up on the price, but at the end of the day, the results will show that we chose the correct route.

BACKGROUND

Introduce your business and what you do there.

I'm the creative director of AGL Grass, a company specializing in artificial grass and landscaping. Our company provides installation and distribution services for artificial grass across North America, with dealers in the United States and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We wanted to engage in social media advertising, including video. 

SOLUTION

What was the scope of their involvement? 

We hired Signature Video Group to assist us in creating video content that we could utilize for social media and advertising on our website and YouTube. 

Right from the first meeting, the team demonstrated creativity and enthusiasm toward the work. We expressed our interest in utilizing social media advertising to promote our new artificial grass. Our latest product is noteworthy because it always stays up and lush all the time despite high volumes of foot traffic. 

Our objective was to develop videos to show that we have the best and most luxurious grass in the market. They then came back to us with initial ideas. We agreed that they would deliver four different completed videos, all shot simultaneously. 

After approving their ideas, the team came to our location for the two-day shoot. We were fortunate to have all the required artificial grass onsite. They brought their equipment and efficiently carried out the video shoot. They then handled all the editing and visual effects at their office. 

They sent us the videos for our feedback and suggestions throughout the video creation process. After some back and forth, we received the final product. They delivered four videos, some bonus footage, and an FAQ video. 

We are currently working on the second phase of the project. 

What is the team composition?

Chris (Founder & Creative Director), Samantha (Senior Account Manager), and Rachel (Producer) are present at every meeting. 

How did you come to work with Signature Video Group?

We found Signature Video Group online. We contacted several companies, but we decided to go with them because they seemed to be the right fit for us. We were looking for a very creative team, and they were hip and up-to-date.

How much have you invested in them?

We've invested $40,000 CAD (approximately $31,000 USD).

What is the status of this engagement?

We started working with Signature Video Group in January 2023, and the video project was completed in April 2023. We've just begun working with them on the project's second phase. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The videos are live on our YouTube and our social media accounts. They have been up for about a month, and we have seen a significant increase in views and clicks. 

How did Signature Video Group perform from a project management standpoint?

The team stays within the budget as planned, and there aren't any unexpected costs. For the video project, they provided a schedule outlining the project stages and successfully adhered to it. In terms of communication, we held several in-person meetings, as well as scheduled Zoom meetings and phone calls. 

What did you find most impressive about them?

We are thoroughly impressed with their creativity on this project. We gave them creative freedom, and they delivered something exceptional. The videos the team created are genuinely unique and innovative. They surpassed our expectations. 

The team dives into each project with their whole heart. We love their enthusiasm, and that is something that makes them stand out. They're always excited to do the work and show us what they've come up with. Signature Video Group is an ideal match for our company.  

Are there any areas they could improve?

My experience working with them has been nothing but positive. I can't think of any areas that they need to improve on. 

Do you have any advice for potential customers?

My recommendation is to trust Signature Video Group. Be clear about your preferences and trust them to provide the ideal solution. They won't let you down.

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of marketing and business development at a retail technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We were looking to create high-value content that showcased customer stories and appealed to viewers in a genuine way. Our main goal was to cut through all the generic noise in the market.

SOLUTION

What was the scope of their involvement?

Signature Video Group created a series of masterclass-style interviews with our customers. We didn’t write a script, but we sat down and talked through the flow of the series, the key points we wanted to hit, and the storyline. We worked closely to ensure we were aligned on the final outcome. 

The team shot on location with our clients. They brought their own equipment and filmed our customers discussing their career evolution, business challenges, and how they solved them. They added intro and outro music to the videos and created minor animations, including the video’s key points. They ultimately delivered three 15–20 minute videos. 

What is the team composition?

I worked with the CEO, a producer, and a production manager.

How did you come to work with Signature Video Group?

We found Signature Video Group on Google. I spoke with several companies and was really impressed with their professionalism. Since we were introducing them to clients, I wanted to find a partner who could represent us best.

How much have you invested with them?

We invested about $75,000 in the partnership with Signature Video Group. 

What is the status of this engagement?

We worked together from December 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Signature Video Group delivered polished, high-quality videos. We’ve been measuring the number of market-qualified leads (MQLs), and the videos have been quite successful; we’ve been very happy with the viewership. 

How did Signature Video Group perform from a project management standpoint?

Signature Video Group was amazing with project deadlines and staying on budget. They drove the project and sent me reminders about deadlines. The team executed everything exactly how we wanted. 

Additionally, they constantly kept in touch with me via phone, Slack, and email. They shared regular updates and made quick accommodations when we requested things outside the original project scope. Signature Video Group even brought water to the on-location shoots, which was amazing. 

What did you find most impressive about them?

They created incredible, high-class videos that resembled those of professional TV studios. Corporate videos can be awkward and predictable, but Signature Video Group found a way to help us stand out. 

Moreover, they were terrific at interacting with our clients in a very professional manner. They chatted with people and cleaned up after themselves. They were the perfect partner, and working with them was a joy. 

Are there any areas they could improve?

I have nothing they could improve on; they were amazing.

Do you have any advice for potential customers?

Be honest about your needs so that Signature Video Group can best help you. If you have a clear vision, they’ll understand it and work hard to make it come to life. If you need help crafting that vision, they’ll work with you to shape it. They’re excellent at the creative side and can help turn your ideas into corporate ROI.

BACKGROUND

Introduce your business and what you do there.

I’m one of the co-founders of Eat it Up Media, a media company specializing in offering media solutions to ad agencies in Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed to make a promotional video for one of our clients.

SOLUTION

What was the scope of their involvement?

Signature Video Group produced the promotional video we needed for our client. Their scope included creating the storyboard, planning the video, and filming it on-site.

What is the team composition?

We worked with 3–4 people from Signature Video Group.

How did you come to work with Signature Video Group?

I found them on Google.

How much have you invested with them?

We spent around $20,000 CAD (approximately $15,000 USD).

What is the status of this engagement?

We worked together from August–October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Signature Video Group’s work was fantastic.

How did Signature Video Group perform from a project management standpoint?

Signature Video Group delivered on time and within budget, and their responsiveness was perfect. We communicated via email and phone.

What did you find most impressive about them?

Signature Video Group’s communication was their strength.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Provide them with as many details as possible about your project.

BACKGROUND

Introduce your business and what you do there.

I’m an account director of an advertising agency in the UK. We work with several B2B and B2C clients worldwide, all in various industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

Our client wanted to celebrate 25 years in business. In particular, we had to produce a founder’s story video that followed the CEO’s journey from day one and the successes in the last 25 years in a documentary style.

SOLUTION

What was the scope of their involvement?

We got the brief from the client. When we started to engage with Signature Video Group, we discussed and scrutinized the brief to see the best way to bring it to life. The audience would be internal because the video would be used as part of an internal event. Signature Video Group was comfortable with the project, and they gave us many ideas to put everything together.

We coordinated the teams, and they worked with us to create the documents and determine the direction and narrative of the video. They were heavily involved in creating the brief, and once we were happy, we met with the clients.

Signature Video Group did all the filming according to the agreed document; it was a two-day shoot. Then, they had 10 days to combine the footage and edit the video. They previewed it exclusively with us before the client saw it. We made a few tiny tweaks, and then shared it with the client.

How did you come to work with Signature Video Group?

The client referred Signature Video Group, so we contacted them. They were a great fit for this piece of work from a production and creative perspective. As soon as we got on the call with them, we knew they were a trusted and talented partner.

Additionally, they were close to the locations where we needed to film. Since we were in the UK, we couldn’t support the whole production crew or go over.

How much have you invested with them?

We spent about $18,000 altogether.

What is the status of this engagement?

We started the project in August 2022 and finished in September 2022; it took about 6–8 weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They had excellent ideas on the content that would elevate the final output. Moreover, they were fully committed to getting the footage that the client wanted. For example, they went to the location at 5:30 a.m. to shoot the sunrise and got some incredible shots.

Overall, the video was very well received. The initial feedback from the client’s senior leadership was overwhelmingly positive, and it also went well with our internal colleagues. When we shared the video with the clients, they were absolutely blown away by Signature Video Group’s work. The team got the best from the CEO, so the final product was authentic. All in all, the whole process was right from the onset, and it was a great partnership.

How did Signature Video Group perform from a project management standpoint?

Project management was excellent. They were very conscientious about the shoots; the team was on time and had a good rapport with the client, which was vital. Since we weren’t present, we had to trust them to deliver, and they did a great job. Overall, they exceeded expectations, met all deadlines, and kept within the budget.

We communicated via Zoom, phone calls, and emails due to the geographical distance.

What did you find most impressive about them?

From a storytelling perspective, they clearly knew how to bring the video to life. Moreover, they went above and beyond the brief, brought ideas, and were willing to collaborate. In the end, we were impressed with the content they delivered. We can’t wait to work with them again.

Are there any areas they could improve?

No, we have nothing to add to their process or communication.

Do you have any advice for potential customers?

Get them involved in the brief as soon as possible. They need to have that visibility to understand the broader picture and challenges.

BACKGROUND

Introduce your business and what you do there.

I’m responsible for event production at a member-based organization in Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?
We approached Signature to create authentic video testimonials that showed our members’ experience working with us. We wanted our testimonials to feel fresh, modern, and reflective of our members.

SOLUTION

What was the scope of their involvement?

Signature guided us through the entire video production process. First, we met to discuss our objectives, and Signature executed a plan for the testimonials. They were responsible for the whole creative process, including storyboarding, scriptwriting, and coordinating the video shoot. 

During the video shoot, they filmed our members talking about their experiences with us and how our organization helped them over the last few years and during the COVID-19 pandemic. After they filmed the testimonials, they began the editing process, including audio mixing and sound design. 

In total, they created 13 video testimonials, spanning between 60–90 seconds, which we used as multimedia assets for our live convention. Aside from the testimonials, Signature made three informational videos to help us open the event. Since working with Signature, we’ve used testimonials to support our recruitment and marketing initiatives.

What is the team composition?

We worked with 8–10 team members from Signature, but we mainly interfaced with Chris (Founder & Creative Director), Rachel (Producer), and our account manager. 

How did you come to work with Signature Video Group?

Signature was referred to us by another trusted vendor. We reviewed their portfolio, which showcased fresh, dynamic videos, and interviewed them. We appreciated their enthusiasm and felt their video production style fit well with our brand, so we moved forward with the engagement.

What is the status of this engagement?

We worked with Signature between April–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re thrilled with the results and feel the project was exceptionally successful. Our primary goal was to generate dynamic and fresh video content for the live event, and Signature helped us do so. 

We showcased the videos Signature produced at our live event and received overwhelmingly positive feedback. Our attendees were excited by the videos, and many requested copies to post on their social media accounts. 

We’ve just started using the videos as promotional material for our recruitment and marketing initiatives, so we don’t have hard metrics yet. We look forward to seeing how the videos affect our website and social media traffic. 

How did Signature Video Group perform from a project management standpoint?

Signature is one of the best organizations I’ve ever worked with. They were excellent project managers and paid close attention to detail. I also appreciated their transparency around the budget. They communicated effectively via phone and text and provided weekly status updates via email. We also met via Microsoft Teams, Zoom, and in person.

What did you find most impressive about them?

I was impressed with Signature’s creative energy, professionalism, and enthusiasm. They were equally invested in the project as we were and dedicated significant effort to help us meet our goals. The team consistently listened to us and refined their plans leading up to the video shoot to ensure we met our objectives. I appreciated how deeply they cared about the outcome; they treated the project as if it were theirs.

Are there any areas they could improve?

Even though there’s always room for improvement, I think Signature did a great job on every front.

Do you have any advice for potential customers?

As with any project, knowing what you want going into the engagement with Signature is essential. Try to map a clear finish line and communicate how you’d like the final deliverable to look.

BACKGROUND

Introduce your business and what you do there.

I’m the talent acquisition specialist at KUBRA, a customer experience management (CXM) solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Signature Video Group?

We needed help filming recruitment and client testimonial videos.

SOLUTION

What was the scope of their involvement?

SVG helped us plan and produce a few recruitment videos and get client testimonials. Before hiring them, we researched and saw other culture videos to define what we wanted to see in ours, so we provided them with those examples. Then, they helped us develop the videos’ concept and structure.

SVG also gave us an outline to follow, detailing how many interviews we could do in each work day and how long those interviews would last. Additionally, they helped us prepare some of those questions needed for the interviews.

The videos SVG produced ranged from 20 seconds to four minutes long. For the most part, those were on-location film videos, but some of them included small animated portions, like intros. For every project, they brought everything needed; we basically only had to show up.

Once, we were nominated for an award and were part of the ceremony. For this event, we had to present a pre-recorded video with a theme — ours was The Lion King. We had a small budget for this video, but SVG still came to our site and made it work, scaling back their team and equipment.

For our latest recording session, we had to shoot in our Arizona office with a local crew because they couldn’t come with us. Still, Chris (Creative Director) wanted to supervise and lead the whole shoot, so SVG helped us set up a stand with an iPad so that Chris could lead the interview remotely as if he were present. Additionally, they had a special software piece they set up for us so that we could also do remote interviews.

What is the team composition?

I worked with Chris, a producer, a couple of sound engineers, an editor, and a couple of other people involved in postproduction.

How did you come to work with Signature Video Group?

We were researching for a video production company that could be a good fit to film our first recruitment video. We have a really unique culture, so we wanted to make sure to find someone who understood where we’re coming from and could capture our great people and what we do.

We met with various video production companies, but SVG really stood out from the rest due to their personality. They understood our vision from the beginning, and they provided us with samples of their past work so that we could get a feel of their style and capabilities.

We had never done a project like this before, so SVG was really good at explaining what the process would be like. They also ensured to understand our vision and offered their expertise to come up with a general concept to feel confident about what we were doing.

How much have you invested with them?

We spent around $100,000 CAD (approximately $78,000 USD).

What is the status of this engagement?

We started working together on our first recruitment video around March 2017, and we’ve kept hiring them for video production ever since. Our latest project ended in August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Recently, we launched the newest video that SVG produced for us, and it got around 40,000 impressions in just one day. We’ve published the videos created by SVG on different platforms. The main recruitment video is on YouTube and on our careers page, and the client testimonials are on our company’s website. Additionally, we use other videos internally as part of our onboarding process.

How did Signature Video Group perform from a project management standpoint?

SVG’s project management was fantastic, and their communication was great. They were very communicative regarding establishing timelines, so I knew when to expect things right from the start. They were also excellent at giving me updates and telling me when I would get the first, second, and third drafts. Moreover, they were very available to jump on a call with me when needed to ensure that they understood our feedback.

Staying on budget was very important for us, and SVG truly understood that. Therefore, they worked with us around budgetary challenges and scaled their team down whenever necessary. They also found alternate solutions for those challenges, constantly striving to stay within budget and ultimately achieving it.

For example, the remote interview solution was really innovative, and it was awesome to see that remote work didn’t stop them from giving us a great experience and leading everything. Overall, they were a pleasure to work with, and they went above and beyond to ensure that we got what we were looking for.

SVG used Wistia to share edits with us. Using this platform, we could pause the drafts and leave comments on those time stamps, so their team always knew what part of the video needed changes. Additionally, they used a recording software tool for the remote interviews. As for communication, we used email, phone calls, and video calls.

What did you find most impressive about them?

The energy that SVG brings into projects is impressive; they’re really excited and passionate about what they do. Additionally, they have a unique way of listening, which made us feel heard while simultaneously providing us with excellent input based on their expertise.

Are there any areas they could improve?

Honestly, no. They were so awesome and pleasurable to work with that I even wanted to go out for a drink with them after a day of shooting.

Do you have any advice for potential customers?

SVG works best if you give them direction; it is hard for them to know what you want if you don’t tell them. Still, they’re good at figuring out what you want, but the more direction you can provide, the better experience they’ll deliver.