ShipZag Ecommerce Fulfillment Center

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a wholesale and retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ShipZag Ecommerce Fulfillment Center?

We needed warehouse services for our e-commerce business.

SOLUTION

What was the scope of their involvement?

ShipZag Ecommerce Fulfillment Center provides third-party warehouse services. The team handles receiving, storage, order fulfillment, shipping, and returns. Additionally, they have software to keep track of our stock.

What is the team composition?

We've worked with 2–5 teammates from ShipZag Ecommerce Fulfillment Center.

How did you come to work with ShipZag Ecommerce Fulfillment Center?

We found them through an online search. We chose them over other options because they had high ratings and offered good value for the cost.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ShipZag has been a total game-changer for our business. Since handing our fulfillment over to them, our customer base has grown by 35% thanks to how smoothly everything runs. The team is incredibly reliable and professional, and John is always quick to respond and step in whenever we need an extra hand.

How did ShipZag Ecommerce Fulfillment Center perform from a project management standpoint?

ShipZag Ecommerce Fulfillment Center's project management is good. We communicate via in-person meetings, virtual meetings, and email or messaging apps.  Communication is seamless, too—whether we're jumping on a quick Zoom call, emailing, they're always easy to reach.

What did you find most impressive about them?

ShipZag Ecommerce Fulfillment Center is very reliable.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the CEO of Bare root remedy

Describe what your company does in a single sentence.

wellness supplement brand 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ShipZag Ecommerce Fulfillment Center to accomplish?

• Fulfill orders

SOLUTION

How did you find ShipZag Ecommerce Fulfillment Center?

Online Search

Why did you select ShipZag Ecommerce Fulfillment Center over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

• We have them house our products
• They handle shipping for us 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

How quickly they are able to fulfill orders 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always so great and open with communication 

What was your primary form of communication with ShipZag Ecommerce Fulfillment Center?

Virtual Meeting

What did you find most impressive or unique about this company?

It's impressive how quickly ShipZag Ecommerce Fulfillment Center handles everything that has to be done.

Are there any areas for improvement or something ShipZag Ecommerce Fulfillment Center could have done differently?

Less broken orders