Shanghai Master Technology Electronic Technology Co., Ltd.

BACKGROUND

Please describe your company and your position there.

Our company was established in Nantong, Jiangsu Province in 2015 with a registered capital of 10 million, is a high-tech enterprise focusing on software development, information technology services, intelligent engineering construction and security equipment sales, committed to providing information technology services for various industries. I'm an IT engineer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with the vendor?

The purpose is to ensure the availability, stability and security of the core business application system, meet the security needs of basic data. The main reason is high-cost performance.

SOLUTION

What was the scope of their involvement? 

Based on professional technology and 365-day considerate service, the service provider provides professional data backup solutions and services through continuous innovation of products, and is committed to helping users improve operational efficiency through efficient data management. The service provider provides outsourcing backup software and hardware integration services in SaaS mode. Cooperation process: contract signing - advance payment collection - installation training - acceptance.

How did you come to work with the vendor?

Through the recommendation of partners, service provider provides third-party daily data protection services, make backup into a guarantee service mode, and provide disaster recovery backup services.

What is the status of this engagement?

February 18, 2020 -- Ongoing. At present, cooperation has been ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Very satisfied with the service provided by the supplier. 

Our company purchased a set of data backup all-in-one machine from the service provider to ensure the availability, stability and security of core business application system and meet the needs of basic data security.

How did the vendor perform from a project management standpoint?

Telephone, wechat and email are used as communication tools.

What did you find most impressive about them?

The supplier will provide 7 * 24-hour service for free recovery of data loss.

Are there any areas they could improve?

No

BACKGROUND

Introduce your business and what you do there. 

Purchaser

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with the vendor? 

Data recovery, the service provider has high cost performance and good service attitude.

SOLUTION

What was the scope of their involvement? 

Data recovery, the service provider provided data security services and information asset protection services. The cooperation process is communication - contract signed - engineer door-to-door service.

From the service provider’s company, what is the team composition? 

A team of 5 person.

How did you come to work with the vendor? 

Through recommendation, its service was good and the products were good.

What is the status of this engagement? 

The project is still ongoing.

RESULTS & FEEDBACK

How did the vendor perform from a project management standpoint?

Communicated through WeChat, telephone and email.

What did you find most impressive about them?

I was impressed by the service and excellent products they delivered.

Are there any areas they could improve?

No