SHALIGRAM

BACKGROUND

Please describe your company and your position there.

I am an owner of company (Guayaba Grafik) providing services like User experience design, WordPress design, Web design, App development, and Brand design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shaligram Infotech?

We wanted to develop Cross-OS platform (Windows for Desktop, iOS for iPad und iPhone).

What were your goals for this project?

We want easy-to-use, fully customizable and hosted solution with user friendly UI.

SOLUTION

How did you select this vendor?

I inquired for custom Mobile App development Company and found Shaligram Company with similar experience. We spoke to Project Manager and Team Leader who quickly understood our requirements. We hired Shaligram seeing their previous work, professionalism, and company infrastructure.

Describe the project in detail.

Physiotherapeutic practice. We want to implement a follow-up for patients in a digital and efficient way. The objective is to track the vitae of the patients with details about their entrance, process and results. Also ability to input, modify and track individual or group statistics.

What was the team composition?

They Assigned 1 Team Leader to manage the project and take care of his team members, and QA team for over all testing of app. This is the best team composition I could ever have from Shaligram Infotech.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The speed of the project was a benefit to our business, rather than hiring several other developers. The team has completed project in short time so it was managed easily to deliver everything in given timeline.

How effective was the workflow between your team and theirs?

We used Slack as a Project Management tool in which we discuss about every tasks and if needed we schedule a call to understand the requirement in detail to ensure the smooth workflow.

What did you find most impressive about this company?

Their developers are quite skilled. The communication is good and satisfactory. They look forward for any help in complex situations.

Are there any areas for improvement?

No, i am highly satisfied with Shaligram for this project. Many more projects to go.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a psychic platform where people can get psychic readings, fortune-telling, horoscopes, tarot readers, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shaligram Infotech?

We needed someone to help with app development.

SOLUTION

What was the scope of their involvement?

They developed our mobile app for iOS and Android with React Native. The app offers online counseling and it has a wizard that matches you with your personal counselor. It asks a few questions like your age, gender, and things you want to talk about. In the end, you get a customized list of counselors to choose from.

What is the team composition?

They gave us a dedicated account manager which was very helpful. There was also a developer working on the project

How did you come to work with Shaligram Infotech?

I found them online. We chose them because they have great customer service and are always available.

How much have you invested with them?

We invested $10,000-$25,000.

What is the status of this engagement?

We started working together from October 2019 to January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was successful. We had a few items we wanted to add and they didn’t charge us. I definitely recommend working with them.

How did Shaligram Infotech perform from a project management standpoint?

Project management was okay. We did have a few arguments about additional features we wanted to add but it was solved.

What did you find most impressive about them?

Their customer management was well done and above expectations.

Are there any areas they could improve?

The technology and platforms they’re working with are a bit old.

Do you have any advice for potential customers?

They have good client management so that you can focus on the project itself. It’s one of the most important things to have.

BACKGROUND

Please describe your company and your position there.

We provide Cloud services applications for companies in a segment related to Management Print Services, Document Capture and Content Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shaligram Infotech?

We are a startup company with focus in Latin American Market and we choose Shaligram Infotech because of the level of expertise in the integration with Power BI and their aggressive development costs.

What were your goals for this project?

Build a Multi-Tenant Platform where all the Tenants can have their own Power BI reports.

SOLUTION

How did you select this vendor?

we received numerous of offers and even lower offers but we had the opportunity to see one of the previous projects developed by Shaligram Infotech where we could see the integration with PowerBI running and also we spoke directly to the Developer Team Leader who quickly understood our requirements. That was key to select Shaligram Infotech as our Developer provider.

Describe the project and the services they provided in detail.

They designed and developed the Multitenant Platform, which we use as our ADMIN platform for all the applications services we will be providing to our channels and customers. Shaligram Infotech also developed the Customer application Printer BI, which is the integration between customer information and power BI.

What was the team composition?

On their End, Shaligram Infotech provided us the Developer TEAM Leader, The developer what was actually working most of the time in our project, the Project Manager who took care of our requirements and the Sales Manager who always was there to help us with any additional requirement. On Our side, there was the Business developer Manager and the Developer Lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Yes, we started with an initial idea/scope which was completed by Shaligram. the impact was so good that we are already doing "big" modifications to cover not only Latin America Market but a global market.

How was project management arranged and how effective was it?

from the beginning, the SOW was clearly defined with all the task/milestones and dates for delivery. Project runs always smoothly. There were delays because some issues on our side. Also, there were some changes to the initial scope but everything was handled without any issue.

What did you find most impressive about this company?

Development is their passion. Customer satisfaction is very high.

Are there any areas for improvement?

Communication is always an improvement because of the time zone difference which makes communication difficult.

BACKGROUND

Introduce your business and what you do there.

I’m one of the founding partners of US Boston Technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shaligram Infotech?

Each state in the US has varying legal processes for splitting couples. A law firm provided us with the legal framework and requirements. We used that to develop a prenuptial platform for a customer. 

SOLUTION

What was the scope of their involvement?

Shaligram Infotech implemented the legal framework and requirements into the platform. They built the whole platform from scratch, including wireframes and most of the design process. The platform is based on AngularJS with a SQL database. It’s a highly advanced website.

What is the team composition? 

Shaligram Infotech assigned five people to our project, who worked independently. We had a team lead, and Akash (Senior Business Development Exec, Shaligram Infotech) was in charge of customer communication. They distributed the work.

How did you come to work with Shaligram Infotech?

They reached out to us after we posted our requirements on Guru.com. We reviewed 10 providers and decided that Shaligram Infotech was the best fit for our company, given their professionalism, reliability, knowledge, and previous work. We liked working with Shaligram Infotech because they are an established company in India. 

How much have you invested with them?

It cost around $20,000.

What is the status of this engagement?

We started working with Shaligram Infotech in April 2018 and finished in April 2019. The platform is under customer testing. Now, it’s up to them to bring it to production.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We needed accountability for our customers when it comes to the source code that they delivered because it could lead to financial troubles as well as legal battles for us. Shaligram Infotech did a great job. We’re happy with them, and so is the client. We’d work with them again.

How did Shaligram Infotech perform from a project management standpoint?

They were excellent. Their project manager served as the single point of communication with the end customer. We mainly used a single stream of email communication for all of our work. We used Jira initially, but the customer wasn’t familiar with Kanban dashboards and updates, so I asked Shaligram Infotech to scrap it and stick to an Excel sheet for tracking. 

What did you find most impressive about them?

Reliability is the number-one factor, along with good communication. Then, it’s all about the quality and timeliness of the delivery. Shaligram Infotech represents our company, and people are happy with us because of our pricing model and the people we have working with the customers. They provided good communication, delivery, and project management.

Are there any areas they could improve?

No. I strongly appreciate the effort made by Akash and their head developer.

Do you have any advice for future clients of theirs?

They’re an excellent company.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Kevlar Soul Records, an independent record company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shaligram Infotech?

I created an app for musicians, and I contracted with Shaligram Infotech to code it and develop it for me.

SOLUTION

What was the scope of their involvement?

We released a skeletal version of what my app would eventually do. I wanted to get something to the market and receive feedback. The app, which is available on Android and iOS, is a tool for musicians to track their merchandise inventory and sales, organize tour information, set personal goals, and watch videos of multi-platinum record producers with advice for what to do and not do to succeed in the music industry. The app provides certain analytics about money earned from show venues and merchandise.

What is the team composition?

I worked with one project manager and one developer each for Android and iOS.

How did you come to work with Shaligram Infotech?

I posted the job on a freelance website and received 40 different quotes from around the world. I reviewed all the profiles and found Shaligram was reasonably priced. I saw their previous work and felt comfortable with them. We went over the details of my project, and they signed a non-disclosure agreement and copyright release form.

How much have you invested with them?

I’ve spent about $8,000.

What is the status of this engagement?

We started working together in December 2017, and the skeletal version of the app was released in April 2018. We’re planning several updates based on the feedback I have received. I anticipate working with Shaligram for a few more years until the app is perfected.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve received positive feedback and plenty of opinions on how to make improvements, which is exactly what I wanted at this stage.

How did Shaligram Infotech perform from a project management standpoint?

We communicated through Skype twice a week between 5–8 a.m. my time to go over questions and progress. They’re about 12 hours ahead, but they were flexible and stayed late for those meetings if necessary. We worked with Trello a bit as well. I thought there would be a language barrier, but they communicated very well and understood everything I wanted.

What did you find most impressive about them?

This was my first time making an app. I was nervous and skeptical about working with a team across the world, but they made me feel comfortable right away. They reassured me throughout the process and helped get my app into the Google Play store and the App Store.

Are there any areas they could improve?

No, all around it was a positive experience.

Any advice for potential customers?

It’s natural for there to be small changes late in the process, but it’s best to still plan as much as possible before the project begins.

BACKGROUND

Please describe your company and position.

I am the Executive General Manager for Retail of Bapcor Limited

Describe what your company does in a single sentence.

Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shaligram Infotech to accomplish?

• We needed a custom software solution to digitize our delivery operations, improve tracking, and optimize driver management.

SOLUTION

How did you find Shaligram Infotech?

Clutch Site

Why did you select Shaligram Infotech over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Shaligram Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shaligram Infotech a tailored logistics management platform for us. It included real-time tracking, route optimization, digital proof of delivery, and integration with our ERP system. Their team handled the full cycle from requirements gathering to deployment and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our delivery times improved by 28%, manual paperwork was reduced by 70%, and overall operational efficiency has grown significantly. Clients have also noticed the faster updates and smoother service experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. They used Agile methodology with weekly updates and sprint reviews. Tasks were delivered on time, and any changes we requested were handled quickly.

What was your primary form of communication with Shaligram Infotech?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand industry-specific challenges and propose practical solutions is impressive. The team wasn’t just coding, they were problem solvers.

Are there any areas for improvement or something Shaligram Infotech could have done differently?

Overall, we had a very positive experience. If anything, more proactive suggestions during the early design stage would have been helpful, but the final result still exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of BSF

Describe what your company does in a single sentence.

BSF, a Joint Stock Company established by Royal Decree No. M/23 dated June 1977, is one of the leading banks in Saudi Arabia. It has its head office in Riyadh and regional offices in Jeddah, Al-Riyadh and Al-Khobar. Through its 85 branches/self-service centers, 520 ATMs and over 28,000 points of sale, BSF is committed to providing innovative and excellent services to its clients. BSF offers a wide range of financial services in Corporate Banking and Retail Banking. The Bank also provides investment banking, asset management and investment funds services, in addition to brokerage services through 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shaligram Infotech to accomplish?

• Outsourced staff provisioning
• Managed Services

SOLUTION

How did you find Shaligram Infotech?

Online Search

Why did you select Shaligram Infotech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shaligram Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ol> 

Arranging & facilitating kick-off meetings, brainstorming sessions,

Overseeing BRD & FSD preparation & review, facilitating Signoffs from Stakeholders,

Prepare Business Case, Project Plans , Approval notes, Project Charter, Weekly Progress Reports, conducting Weekly working group meetings & sending action items with timelines, Project Closure Reports, Retrospective/ Lessons learnt, Overseeing & facilitating Development ,Testing, Deployment etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time facilitation for delivery of project & CR.

Resource was meeting KPI & managing subordinates & projects well.

Leaded various cross functionals teams from bank & vendors with authority.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their resources were very responsive & delivered the project on time.

What was your primary form of communication with Shaligram Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're knowledgeable and experienced resources are well-versed in the banking domain.

Are there any areas for improvement or something Shaligram Infotech could have done differently?

Overall, we were very satisfied with the collaboration.

BACKGROUND

Please describe your company and position.

I am the Owner, OrbCore Ltd of OrbCore Ltd.

Describe what your company does in a single sentence.

OKFS CryptoDrive With OKFS CryptoDrive you can protect your information at your workplace or in home. The comprehensive logging system allows you to be informed for unauthorised activity off all kind of preinstalled software on your machines. Full military grade AES encryption keeps your data encrypted at all times. OKFS CryptoDrive gives you the control you need to protect your business and your clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shaligram Infotech to accomplish?

• I hired Shaligram Infotech Limited to help us with mobile app development and web development. A lot of our processes were still manual, and we needed a proper solution to automate them and also make it easier for us to connect with our customers in a more seamless way.

SOLUTION

How did you find Shaligram Infotech?

Online Search

Why did you select Shaligram Infotech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shaligram Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled everything end-to-end. We started with a discovery phase to clearly define what we needed, and from there, their team built the solution from scratch. They worked on both the web and mobile sides, making sure everything integrated smoothly. The process included planning, development, testing, and release, they were involved at every step.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution they delivered has made a big difference for us. Our efficiency has gone up significantly because many of the tasks that used to take hours are now automated. It’s also made communication with our clients much smoother. Overall, it’s been a big improvement for the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was great. We had weekly updates, regular calls, and they were always available on email or chat if we had questions. They stayed on budget and delivered on time, which we really appreciated.

What was your primary form of communication with Shaligram Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked how attentive they were. They didn’t just build what we asked for; they made sure to understand our business needs and came up with suggestions that really improved the outcome.

Are there any areas for improvement or something Shaligram Infotech could have done differently?

Nothing major comes to mind. They did a solid job and we’re happy with the results.

BACKGROUND

Please describe your company and position.

I am the Head of Growth of estigiti

Describe what your company does in a single sentence.

estigiti is a European consultancy in Embedded Systems, Embedded and Edge AI, and the Internet of Things. We support our customers in the delivery of Edge AI systems by taking care of the productization of ML functions on embedded systems and mobile devices. While you focus on ML models innovation, research, and development, we will focus on getting them to work on Edge platforms. With our experience in AI vision and other applications, we can also actively help you navigate the requirements and select solutions for Edge products' use cases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shaligram Infotech to accomplish?

• We hired Shaligram Infotech to design and develop a modern, responsive website that would enhance our online presence, improve user experience, and support our business growth.

SOLUTION

How did you find Shaligram Infotech?

• Online Search
• Clutch Site

Why did you select Shaligram Infotech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shaligram Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shaligram Infotech managed the full lifecycle of our web development project, from initial planning to post-launch support. They began with a thorough requirement analysis to understand our business goals and target audience, followed by designing intuitive wireframes and visually appealing, responsive UI/UX prototypes. Their team handled both front-end and back-end development, creating a scalable, secure, and high-performing website while integrating essential features such as custom modules, CMS, and third-party APIs. Rigorous testing ensured functionality, cross-browser compatibility, performance optimization, and a seamless user experience. Upon deployment, they provided post-launch support and guidance, along with documentation and training for internal management. The final deliverables included a fully functional, responsive, and visually polished website, optimized for speed, SEO, and user engagement, meeting all our objectives and exceeding expectations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Shaligram Infotech delivered several measurable outcomes that demonstrate clear success. Website performance improved significantly, with page load speed reduced by over 40%, enhancing user experience and engagement. The responsive design led to a 50% increase in mobile traffic and longer average session durations. Search engine visibility improved, resulting in a measurable rise in organic traffic within the first few months after launch. Additionally, the streamlined navigation and optimized workflows increased user interactions and conversion rates. All project milestones were delivered on time, within budget, and with zero critical post-launch issues, reflecting the team’s efficiency, technical expertise, and commitment to quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shaligram Infotech demonstrated excellent project management throughout the engagement. They established a clear project roadmap with defined milestones and maintained consistent communication, providing regular updates on progress. All deliverables were completed on time, and the team was highly responsive to our questions, feedback, and evolving requirements. Their proactive approach to addressing challenges and offering practical solutions ensured that the project stayed on schedule without compromising quality. Overall, their organized, transparent, and client-focused management made collaboration seamless and stress-free.

What was your primary form of communication with Shaligram Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Shaligram Infotech was their combination of technical expertise and client-focused approach. They not only delivered a high-quality, fully functional website but also provided innovative solutions we hadn’t initially considered, improving both performance and user experience. Their team’s responsiveness, transparency, and dedication to understanding our business goals made them stand out. Unlike many other vendors, they treated the project as a partnership, proactively suggesting improvements and ensuring every detail aligned with our objectives. Their commitment to quality, creativity, and collaboration truly sets them apart.

Are there any areas for improvement or something Shaligram Infotech could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Co_founder of Punch Creative AgencyCp

Describe what your company does in a single sentence.

Punch Creative is a dynamic team with 10 years of extensive experience in PR and media, digital marketing, photo and video production, events, influencer marketing, social media management, content creation, and branding. Founded in 2024 in Tbilisi, Punch Creative is dedicated to delivering innovative solutions that elevate your brand's presence and impact across global markets. Based in Tbilisi, Georgia, we operate globally, delivering impactful solutions to clients worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shaligram Infotech to accomplish?

• “We hired Shaligram Infotech to design and develop a cross-platform mobile app from scratch, covering both iOS and Android, with a focus on user-friendly design and smooth performance.

SOLUTION

How did you find Shaligram Infotech?

• Online Search
• Clutch Site

Why did you select Shaligram Infotech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Shaligram Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shaligram Infotech was responsible for the end-to-end development of our mobile application. Their scope included initial discovery sessions, wireframing, and UI/UX design, followed by front-end and back-end development for both iOS and Android platforms. They also handled API integration, database setup, and ensured cross-platform compatibility. Key deliverables included: Detailed project plan and technical architectureInteractive wireframes and high-fidelity UI/UX designsFully functional mobile app (iOS & Android)Admin dashboard for content and user managementIntegration with third-party services (e.g., payment gateway, push notifications, analytics)Testing (QA) and bug fixes before launchDeployment to the App Store and Google PlayPost-launch support and maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app was successfully launched on both the App Store and Google Play within the agreed timeline.
We achieved a 35% increase in user engagement within the first three months of launch.
Shaligram Infotech delivered the project on budget, with no major scope overruns.
The app’s performance and stability metrics (loading time, crash rate, uptime) consistently met or exceeded expectations, maintaining 99.5% uptime and near-zero crashes.
Internal teams benefited from the admin dashboard and analytics, which improved operational efficiency by 20%, reducing manual reporting time by several hours per week.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shaligram Infotech demonstrated strong project management throughout the engagement. They delivered all milestones and deliverables on schedule, keeping the project on track without delays. Communication was consistent and transparent; the team promptly responded to questions, incorporated feedback, and adjusted plans when needed.

They used structured processes for task tracking, progress updates, and issue resolution, which made collaboration smooth and efficient. Their proactive approach helped anticipate potential roadblocks and minimized disruptions, ensuring the project stayed aligned with our objectives.

What was your primary form of communication with Shaligram Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Shaligram Infotech was their combination of technical expertise and client-centric approach. They not only delivered a high-quality mobile app but also offered proactive suggestions that improved usability and overall functionality. Their ability to understand our vision, adapt to our feedback quickly, and consistently meet deadlines set them apart from other vendors.

Are there any areas for improvement or something Shaligram Infotech could have done differently?

Our experience was highly positive.