Scale Lite Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of BBA After School Inc

Describe what your company does in a single sentence.

BBA After School Inc. provides after-school sports and enrichment programs for elementary schools across multiple states, helping schools engage students through athletics, cheer, and other activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scale Lite Solutions to accomplish?

• Streamline our sales and operations by implementing HubSpot and other tech solutions.
• Improve data capture and visibility across the team to make better business decisions.

SOLUTION

How did you find Scale Lite Solutions?

Referral

Why did you select Scale Lite Solutions over others?

Great culture fit

How many teammates from Scale Lite Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scale Lite Solutions helped us overhaul our operations by implementing HubSpot and optimizing our tech stack. They migrated our data from older systems, integrated key tools, and automated many manual processes. Their work included setting up dashboards for visibility, improving data capture and reporting, and streamlining workflows across our sales and operations teams. The deliverables included a fully functioning CRM, custom reporting, and ongoing support to ensure adoption and efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Scale Lite helped us achieve full HubSpot implementation and integration, which increased team visibility and accountability. Manual tasks were reduced by 50% through automation, saving our staff several hours each week. We also improved data accuracy and reporting, giving leadership clearer insights to make faster, better decisions. Overall, these changes streamlined operations and created a solid foundation for growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scale Lite managed the project extremely well. They delivered each milestone on time and were highly responsive to our needs, often suggesting improvements we hadn’t considered. Communication was clear and proactive, and they were quick to address any questions or changes. Their team felt like a true partner, not just a vendor.

What was your primary form of communication with Scale Lite Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Scale Lite was their ability to blend technical expertise with a true partnership approach. They didn’t just set up software—they took the time to understand our business, anticipate our needs, and recommend solutions we hadn’t considered. Their responsiveness, creativity, and focus on long-term efficiency made them feel like an extension of our team

Are there any areas for improvement or something Scale Lite Solutions could have done differently?

Overall, we were very happy with Scale Lite’s work. If anything, it would have been helpful to have even more check-ins during the early setup phase, just to make sure the entire team was aligned. But this is a minor note—their communication and follow-through were excellent.