Samtech Solutions

BACKGROUND

Please describe your company and position.

I am the Director of Eucalyptus Exports

Describe what your company does in a single sentence.

We are exporters of building materials from EGYPT 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Samtech Solutions to accomplish?

• Customize workflows so tasks become easier
• Become a one stop solution for all my administrative work
• Give insights to key and strategic areas whilst the sales is in progress
• Produce detailed customized reports as per my requirements
• Organize my orders

SOLUTION

How did you find Samtech Solutions?

• Referral
• Other

Why did you select Samtech Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Clear and concise

How many teammates from Samtech Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Samtech Solutions delivered on its promise! My objectives were simple: 

• Make an ERP system that is super customizable and meets my organizational and administrative needs  
• Create a custom sales portal that becomes my one stop solutions for registering a sale and has easy steps to attain the best followup  
• Create a unified accounting system for my customs sales portal  
• Producing custom reports from my key indexes customized earlier  

Getting an ERP is easy - However getting an implementer who undertands your plan and executes it as per your expectations is the main challenge. Hence Samtech delivers!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Getting the ERP system as per my requirements - noting that no other ERP provider was able to meet my level of customizing. 

That was always my numbr one goal, having a system that aligns with my workflow and not the otherway around. 

List of customizing portals: 

• Sales 
• Accounting 
• Payment (Custom Portal) 
• Reports 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extreamly professional, clear and consice. Creates a POA and executes effortlessly

What was your primary form of communication with Samtech Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to understand my needs, as all others kept pushing their ready-made system - I wanted an ERP that alinged with my workflow  

Are there any areas for improvement or something Samtech Solutions could have done differently?

None come to mind