Running Robots

BACKGROUND

Please describe your company and position.

I am the Owner of Cedar & Co. Home Goods

Describe what your company does in a single sentence.

We’re a small, owner-run lifestyle goods company that sells well-made everyday products for people who care about quality, design, and a little bit of personality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Running Robots to accomplish?

• Modernize the website so it looked more professional and current.
• Improve the customer experience and make the site easier to navigate.
• Make the business look more credible online and help turn more visitors into customers.

SOLUTION

How did you find Running Robots?

Referral

Why did you select Running Robots over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Running Robots helped us clean up and improve our website. The work included updating the look of the site, fixing some things that were not working quite right, making the pages easier to use, and helping the whole thing feel more professional. I am not a web guy, so I do not know every technical detail, but the main deliverables were an updated website, better page layouts, improved mobile usability, some content cleanup, and general fixes that made the site work better for customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest outcome was that the website looked more professional and was much easier for customers to use. We also started getting fewer questions from people who could not find basic information, and the site felt like a much better first impression for the business. I do not have a long spreadsheet of numbers, but from a practical standpoint, the project was a success because the website was cleaner, easier to navigate, and better represented the company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and kept things moving. Everything was delivered in a reasonable timeline, and they were quick to respond whenever I had questions or needed something adjusted.

What was your primary form of communication with Running Robots?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how easy they were to work with. They did not overcomplicate things or talk over my head. They listened, explained things in plain language, and focused on getting the website fixed the right way.

Are there any areas for improvement or something Running Robots could have done differently?

Nothing major comes to mind. The project went smoothly, and I was happy with the final result. Maybe a little more explanation up front on some of the technical pieces would have been helpful, but overall they did a good job.