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RRG Networks

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RRG Networks Inc.

RRG Networks is a managed IT services provider serving South Florida small and mid-sized businesses since 2016. We operate as a client's complete outsourced IT department — helpdesk during business hours, 24/7 security monitoring, endpoint protection, backup and disaster recovery, network management, and cloud infrastructure — under one flat monthly fee with no surprise invoices.

Our average IT ticket response time is under 8 minutes. We maintain a 97% client retention rate.

  • Min project size
    Undisclosed
  • Hourly rate
    $200 - $300 / hr
  • Employees
    2 - 9
  • Locations
    Miami, FL
  • Year founded
    Founded 2016

1 Locations

  • Miami , FL

Service Lines
IT Managed Services
50%
Cybersecurity
30%
IT Strategy Consulting
20%
Select Focus Area
Cybersecurity focus
Application Security
20%
Cybersecurity Consulting
20%
Cybersecurity Expert Testimony
20%
Threat/Attack Simulations
20%
Cloud Security
10%
Network Security
10%
Digital and IT Strategy Consulting Focus
Digital Transformation
50%
IT Governance
50%
IT Managed Services Focus
Network
25%
Other IT managed services
25%
Security
25%
Software Evaluation
25%
Industries
Other industries
50%
Education
15%
Medical
15%
Non-profit
10%
HVAC
5%
Manufacturing
5%
Clients
Small Business (<$10M)
50%
Midmarket ($10M - $1B)
30%
Enterprise (>$1B)
20%

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Our Story

Since 2016, RRG Networks (Miami) has been the local, engineer-led IT team for South Florida businesses. Our Fortinet‑certified engineers deliver managed IT, cybersecurity, compliance, AI and M365 services with 24/7 SOC monitoring, <8‑min response, predictable flat-rate billing and onsite support. Built on hands‑on expertise, high retention (97%) and industry-focused experience across healthcare, education, law, aerospace and distribution.

What Sets Us Apart

8-Minute Response Time, Guaranteed

When you call, a real engineer answers in under 8 minutes — no ticket queues, no call centers. It's why South Florida businesses switch to us from slower providers, and why we hold a 97% client retention rate.

24/7 Security Operations Center

Our SOC monitors your network around the clock, detecting and responding to threats before they become breaches. Built around the MITRE ATT&CK framework with MDR and EDR coverage — enterprise-grade security sized for South Florida small and mid-sized businesses

Audit-Ready Compliance, Every Day

We manage HIPAA, SOC 2, and PCI-DSS compliance end to end — risk assessments, staff training, documentation, and ongoing monitoring. One flat monthly fee with no surprise invoices, so medical practices and law firms stay audit-ready year-round.

Quick Facts

10 years in business

Tools and Technology

Microsoft Azure
RingCentral
Airtable
Google Drive
OneDrive
SharePoint
Zapier
Duo Security
Docker
Power BI
VMware

Commonly Asked Questions

Most of our clients are on a fully managed, flat-fee monthly agreement — we act as their complete IT department, covering helpdesk, infrastructure, security monitoring, and strategy. For businesses with in-house IT staff, we also offer co-managed arrangements where our 24/7 SOC and engineering team extend their internal capabilities. Every client gets a dedicated account manager and quarterly business reviews where we walk through performance, upcoming risks, and a technology roadmap. Day to day, collaboration is simple: call or email our helpdesk and a real engineer responds in under 8 minutes.

We charge a flat monthly fee per user, with the rate depending on the level of security and compliance coverage your business needs. There are no surprise invoices — support, monitoring, and remediation are included rather than billed hourly. For most South Florida small and mid-sized businesses, fully managed IT falls in the typical market range of roughly $100–$250 per user per month, and we'll give you an exact fixed quote after a short assessment of your environment.

A real engineer answers in under 8 minutes — that's our guarantee, and it's the number one reason businesses switch to us from slower providers. There's no tiered ticket queue or overseas call center to get through first. For critical issues, our 24/7 Security Operations Center means someone is watching and responding around the clock, not just during business hours. This is a big part of why we maintain a 97% client retention rate.

Yes — managed compliance is one of our core services. We handle the entire lifecycle: a formal risk assessment, remediation of gaps, staff security awareness training, business associate agreement management, documentation, and ongoing monitoring so you stay audit-ready every day, not just at audit time. We work with medical and dental practices across Miami-Dade, Broward, and Palm Beach counties, including multi-location offices, and we also support , SOC 2, PCI-DSS, and ISO 27001 requirements.

We've made onboarding painless because most of our clients come to us from another provider. We handle the transition directly with your outgoing vendor — collecting credentials, documentation, and licensing — so you're never stuck in the middle. In the first 30 days we document your environment, deploy our monitoring and security stack, and fix the recurring issues that likely drove you to switch. There's no long-term lock-in on our side; we earn retention through service, which is why 97% of our clients stay.

Locations (1)

12343 SW 132nd Ct #8 Miami, FL, United States 33186

2 - 5

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