Roro

BACKGROUND

Please describe your company and position.

I am the Founder of Faraday Inc

Describe what your company does in a single sentence.

We are a boutique product and software conceptualization and development company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• To design and build the integrations with Harbor Locker Systems
• Update the UI/UX
• Implement additional services and value adds for our end users.

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• Referred to me
• Company values aligned

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project was for a P2P eCommerce rental marketplace that we needed to adapt to work with a hardware provider (electronic locker systems). We came to Roro with a previously built app that needed to be updated to allow for locker integration by way of Harbor Lockers and their API. Our app was 'functional' but nothing that we would have wanted to promote to the public. Especially if we were going to partner with Harbor Locker systems to provide us with hardware. 

Not only did they mock-up new screens for us prior to us executing the initial scope to help us better visualize what it was we wanted and what we needed them to do, they also worked on providing a visual work flow showing the processes involved with clients using our app. In no particular order, these are some of the key deliverables that they provided: 

1. Revamped UI/UX 
2. Integration with our hardware provider (Harbor).This allows our users to pickup/drop off items in a safe manner using our lockers, versus having to do it in person 
3. Integration of Plaid ID verification system and asset verification 
4. Creation of an App Clip which allows our users to operate the lockers without having to download the app 
5. Addition of a locker rental feature not previously included in our original app 
6. Creation of separate user flows for different marketplaces inside the app. This morphed from strictly a rental marketplace to a lifestyle app that allows individuals to share and subsequently monetize their items very easily. 
7. Cleaned up the previous code and made it flow properly 
8. QC of the finished app which included bugs that we would have not found on our own without extensive testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not to over simplify what was done, but they took an app that we had previously built on our own locally, and made it so it worked properly, on the Harbor Locker Network, while adding features on the fly that weren't in the initial scope because everyone realized that we needed to update certain things to make them flow with the rest of the update. 

The app is currently on the app store, live. Took two reviews to get it approved and this is for an app that takes customer data, has reviews, direct communication, multiple payment gateways, etc...

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had/have a weekly meeting that is allotted for clarification of certain things, for me to ask questions, for them to ask questions. We use Slack and Asana to communicate and even when I wasn't in the 'bug reporting' project of Asana, I looked and saw that they had been QCing the app for weeks without even letting us know. This was something I didn't expect and was a big positive to me knowing that they were working behind the scenes without me needing to interject. 

We are already on the second scope and have outlined the third scope to update this app even more. What we started with, or should I say, what we brought to them, isn't even close to how the app looks or functions now which is why they'll stay our channel partners and probably, fractional CTO when we goto launch.

What was your primary form of communication with Roro?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm going to sound redundant if I repeat the things I like about them. 

• Communication was easy using Slack/Asana/Figma 
• They've gone above and beyond updating certain features we needed that aren't in the scope.
• Suggested features I would not have thought of (App Clip) 

Whats unique specifically to them vs any other developers we could have used is that they know how to integrate software into the Harbor Locker hardware infrastructure. No one else would have been able to do this and we have in house developers. I think that is the key take away here. We could have done this ourselves... it would have taken 10 times as long and cost more. Why reinvent the wheel when we can have them take the development reigns for us.

Are there any areas for improvement or something Roro could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Director of Product of a construction company

Describe what your company does in a single sentence.

Automate workforce data collection from owner resources to trade partners for safer, more profitable projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• Develop and maintain iOS and Android mobile applications

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Roro to build and deploy key mobile applications in our product offering. This included building for both iOS and Android. Deliverables included initial design reviews and sprint-based demos of key functionality displaying both UI and back-end implementation on both platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App performance and QA results, user feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Roro provides a high level of support and a dedication to customer success. Deliverables were given on-time and if issues arose where a target could not be met communication was clear and blockers were defined and mitigated quickly. We highly value to interaction between our teams.

What was your primary form of communication with Roro?

Virtual Meeting

What did you find most impressive or unique about this company?

Roro invests in their customers and becomes part of the team. There is a willingness to learn the product and the customer needs fully in order to build and deliver the best product possible.

Are there any areas for improvement or something Roro could have done differently?

We look forward to continuing our relationship with Roro.

BACKGROUND

Please describe your company and position.

I am a department director at Bay-Teck

Describe what your company does in a single sentence.

Product and Engineering Recruitment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• Website Development
• Website Maintenance

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and develop a custom website with a CMS so we can conveniently edit the website. We required integration of our marketing and ATS tools. They also have provided ongoing maintenance for the site as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a beautiful, modern, responsive and functinal site that integrated with our tools helped us present ourselves to prospective and exisiting clients which contributed to more referred business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive, usually within 24 hours despite the time difference. Project items were delivered on time or ahead of schedule.

What was your primary form of communication with Roro?

Email or Messaging App

What did you find most impressive or unique about this company?

Quality product, reasonable pricing and professional service.

Are there any areas for improvement or something Roro could have done differently?

not that i can think of

BACKGROUND

Please describe your company and position.

I am the R&D Project Manager of HumanFab
Describe what your company does in a single sentence.

HumanFab is a center of expertise and sports performance located in Aix-en-Provence and Paris. It encompasses three complementary areas of expertise: sports, health, and industry. This 360° expertise is unique in Europe, positioning HumanFab as the European leader in human engineering.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• App mockup

SOLUTION

How did you find Roro?

Meeting
Why did you select Roro over others?

• Pricing fit our budget
• Company values aligned
• Responsiveness

How many teammates from Roro were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

• Theme: visual and conversational tone. 
• Sample screens as demonstration. 
  • Brand Logo directions 
  • Illustration assets direction 
  • Session onboarding screens iteration. 
• Main screens iteration 
  • Session Closure
  •  Cart Interaction
  • Click-through prototype

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The correct visual flow of the user path and its implementation on our interactive interface.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serious and structured project management. Milestones are well identified, facilitating the verification of various project stages. Regular communication through video conferencing, email, and Teams. Deliverables are submitted on time and align with our initially expressed needs.

What was your primary form of communication with Roro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Roro quickly grasped our core business, making it easier to integrate various concepts into their development. Additionally, Roro impressed us with value-added proposals, particularly their expertise in stylescape and UX/UI. This has resulted in a project that is successful in every aspect.

Are there any areas for improvement or something Roro could have done differently?

Possibly enhance the identification of the development scope and associated workload.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a Healthtech company

Describe what your company does in a single sentence.

We are a software platform to empower healthcare team to work better together.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• Iterate Faster

SOLUTION

How did you find Roro?

Network

Why did you select Roro over others?

Great culture fit

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To augment the existing team and build out new features as well as improve existing systems to optimize performance and overall user experience. Deliverables include 

• Very good communication skills 
• High quality code
• Attention to detail

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project deliverables being met on time with rollouts and deployments which led to an overall improvement of the product for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project Management is not outsourced to RORO. 
• We have an ongoing relationship with RORO but the work is managed, assigned and tracked on our end. 
• Most items are delivered on time.
• They responded to most of our needs in a satisfactory manner.

What was your primary form of communication with Roro?

Virtual Meeting

What did you find most impressive or unique about this company?

• Open to collaboration 
• Quick iteration 
• Low response time 
• Communication skills

Are there any areas for improvement or something Roro  could have done differently?

The engineering team would get even better if they start to test and QA their code along with the QA engineer on the team.

BACKGROUND

Please describe your company and position.

I am the CEO of Precision Pro Golf

Describe what your company does in a single sentence.

We design, produce and sell golf technology products including rangefinders, speakers, and a mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roro to accomplish?

• Build out our mobile app

SOLUTION

How did you find Roro?

Referral

Why did you select Roro over others?

Good value for cost

How many teammates from Roro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Roro has been our partner for several years on building, maintaining and improving our mobile app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have continually improved the function, features, and stability of our mobile app over the past several years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Roro has been very punctual with communication and delivering projects on time.

What was your primary form of communication with Roro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Roro has a great knowledge of mobile app development, IOT product development, and back end management and optimization.

Are there any areas for improvement or something Roro could have done differently?

Roro has been very good to us.