ROI Technology Inc.

ROI Technology Inc. is a managed IT services provider based in Arlington, Washington, serving businesses with 10 to 200+ employees across Snohomish, King, Skagit, Whatcom, and Pierce counties.Founded in 2014, we deliver flat-rate IT support with a security-first approach and zero ransomware losses across our entire client base.

Our core services include fully managed IT, co-managed IT for companies with existing IT staff, cybersecurity with defense-in-depth protection, cloud services including Microsoft 365 and Azure management, backup and disaster recovery with tested restores, network monitoring, and helpdesk support with same-day response. 

What makes us different: transparent pricing with no hidden fees, no per-ticket charges, and no after-hours surcharges. Our flat-rate model means your quote is your bill, month after month. We publish our pricing openly — $105 per endpoint, $105 per user, and $425 per server — because we believe you should know what IT costs before you call.

We provide both remote and on-site support throughout Western Washington. Our team handles everything from day-to-day helpdesk requests to strategic technology planning through vCIO services. We do not outsource support overseas, and we do not use chatbots. When you call, a real person answers.

Our security stack includes endpoint detection and response, multi-factor authentication, email security, dark web monitoring, security awareness training, and 24/7 network monitoring. We maintain the same security standards for every client, whether they are a 10-person dental practice or a defense contractor preparing for CMMC certification.

We offer a free IT assessment for businesses evaluating their current provider. No sales pitch, just an honest look at where your IT stands and what needs attention.